THEMAGIC5 Recenzje 

Good experience

Did take longer to receive but was expected. Chged to smaller nose piece and really enjoy the clear vision and comfort

Jeg modtog et snorkelprodukt fra magic5.com med en klar produktionsfejl, som gjorde produktet fuldstændig ubrugeligt. Snorklen kan ganske enkelt ikke fastgøres til headbandet.
Jeg kontaktede kundeservice og fik først et svar om, at jeg kunne sende varen retur og få en erstatning. Da jeg efterfølgende bad om en returlabel, stoppede al kommunikation. På trods af flere mails har jeg ikke fået svar, og sagen er fortsat uafklaret.
Det er ekstremt frustrerende at blive efterladt uden hjælp, når fejlen tydeligvis ligger hos producenten. At love en løsning og derefter ignorere kunden er ikke acceptabel kundeservice.
Jeg har nu både et defekt produkt og spildt tid – uden nogen form for reel hjælp fra virksomheden. Meget skuffende oplevelse, som jeg på ingen måde kan anbefale.

Better then expected! Perfect fit, no leaks, no fog!

Sehr tolle Brille . Das ist bereits meine dritte Bestellung bei Magic 5 !

1/10 - The worst goggles I have ever purchased. Lasted 3 swims before they were foggy. Tried them a few times in different conditions and they are absolutely horrible. I wouldn't normally write a review but the customer service is also a 1/10, especially if you are in Australia, just forget about getting refunds or anything of the like.

Les lunettes sont très confortables et ne font absolument pas de bruit. La vision est très claire et l’adaptation immédiate un très bon produit.

Cannot fault the product or customer service. Dealt with my query effectively and efficiently. 10/10

Niklas gave excellent service from start to end on my query of damaged goggles to making it easy to buy a new pair

Buying process works very well. You receive different mails about the process status and several tips to your new googles and the idea behind.

Also the googles himself are a gamechanger. Fits well and in our club more people changed to magic5.

Although I had initial issues with the scan due to
Phone issues. The final product was great
My last magic 5 goggles are still going strong
Indoor ones lasted 3 years
Outdoor ones I'm still using
I live in Scotland
What does that tell you?
If I get as much use from my new bundle I'll be delighted
My nephew who lives in Denmark introduced me to Magic 5
I honestly wouldn't buy any other goggles
They appear expensive but bought in the sale are excellent value for money
Thanks again for excellent communication and speedy delivery when scan issues were overcome
Excellent product

Very happy to have found this company. First pair we received did not fit properly. As soon as we filed an easy claim. Someone reached out immediately, and my son had another pair quickly.

Buen ajuste y visibilidad amplia

Great item great communication. Also loved the product

Sono super comodi, non c’è nemmeno bisogno di toglierli perché so proprio comodi

Wouldn't use any other goggles

Genau angepasst. Super Brille!

Great goggles

First Impressions

I really liked the whole experience from the very beginning. The app and the face scan process are explained in a clear and detailed way, so it’s easy to follow and use. After placing the order, you regularly receive emails with updates about the status of your goggles, as well as useful information about how to use them properly.

This is a big plus, because even though it takes a relatively long time to receive the product, you always feel that they are communicating with you. Thanks to the constant updates, you never worry about what’s happening with your order.

I tried the goggles for the first time today. I wore them loosely, exactly as recommended, and there was no water leakage at all. They are extremely comfortable and don’t create any pressure. The first few lengths felt a bit unusual, as the experience is different from traditional goggles, but in a very positive way—and it didn’t take long to get used to.

I also really like the blue lenses. They give a fresh, clean feeling in the water, and it’s refreshing not to see the yellowish sunlight tones and colors.

Overall, I’m very happy with the product so far. Everything works exactly as described, and the experience fully matches what was promised.

The process it’s super easy. You choose the goggles you like, you pay, download the app, scan your face and that’s all!
Now, I’m waiting for the custom goggles.