I've been smoking hookah for a few years and choose to come here sure because y'all have more variety of options and actually carry vanilla flavored hookah(which is my favorite)
Reakcja na opinię
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Zobacz, co mówią recenzenci
Great variety Of Flavors to choose from Order came in a timely manner and great prices what more can you ask for Thank you
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Great selection, one of the few online retailers that sells certain shisha tobacco and products at good prices. The shipping is fast and quick, even considering the winter season in the upper Midwest.... Zobacz więcej
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I have a good experience with this company even when missing package for a couple days, but the customer service helped me quick and I get my my package and the product. It’s very very good.
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Informacje dotyczące firmy
Napisane przez firmę
Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.
Dane kontaktowe
Stany Zjednoczone
- 3057077880
- hello@thehookahlab.com
- thehookahlab.com
4,5
Doskonała
376 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od The Hookah Lab
Thank you for your feedback! 😊 We’re glad to hear you enjoyed the flavor, smooth smoke, and chill buzz. We truly appreciate your support and look forward to serving you again! 🔥
The best hookah store
Great variety Of Flavors to choose from Order came in a timely manner and great prices what more can you ask for Thank you
13 kwietnia 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you so much for the amazing feedback! 😊 We’re really glad you enjoyed the variety, pricing, and timely delivery. We truly appreciate your support and look forward to serving you again soon! 🔥
Odpowiedź od The Hookah Lab
Thank you so much! 😊 That really means a lot to us. We’re glad you’re enjoying Hookah Lab products and appreciate your support. Looking forward to serving you again! 🔥
I've been smoking hookah for a few…
I've been smoking hookah for a few years and choose to come here sure because y'all have more variety of options and actually carry vanilla flavored hookah(which is my favorite)
5 marca 2026
Odpowiedź od The Hookah Lab
Thank you for your feedback! 😊 We really appreciate you choosing us and are glad to hear you’re enjoying the variety we offer—especially the vanilla flavors! 🙌 It means a lot to have your support, and we look forward to keeping your favorites in stock for you!
I have a good experience with this…
I have a good experience with this company even when missing package for a couple days, but the customer service helped me quick and I get my my package and the product. It’s very very good.
4 marca 2026
Odpowiedź od The Hookah Lab
Thank you so much for your kind words! 😊 We’re really glad to hear you had a positive experience, even with the temporary delay. It’s great to know our customer service team was able to assist you quickly and get your package to you.
We truly appreciate your support and are happy you’re enjoying the product!
Quick, Reliable
My deliveries always come quickly and packaged so carefully! My go-to products are always in stock.
21 marca 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you so much for your kind words! 😊 We're really glad to hear your deliveries arrive quickly and safely, and that your favorite products are always in stock. We truly appreciate your continued support and look forward to serving you again! 🙌
Easy ordering
Easy ordering, lots of availability, and quick shipment.
15 marca 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you for your feedback! 😊 We're glad to hear you had an easy ordering experience, found what you needed, and received your shipment quickly. We truly appreciate your support and look forward to serving you again soon!
It was a beautiful taste and smell
It was a beautiful taste and smell. It was natural. Conserving. I have to find time for it. I do like it and do want to enjoy it. I add water.
5 stycznia 2026
Odpowiedź od The Hookah Lab
Thank you so much for your thoughtful feedback! 😊 We’re glad to hear you enjoyed the natural taste and aroma—it means a lot to us.
It sounds like a really nice, relaxing experience, especially taking the time to enjoy it your way. We appreciate you sharing this and hope you continue to enjoy it whenever you find the time! 🙌
Odpowiedź od The Hookah Lab
Thank you for the great feedback! 😊 We're glad to hear your order arrived early, was well-packaged, and met your expectations for quality. We truly appreciate your support and look forward to serving you again!
I really love the flavors they are so…
I really love the flavors they are so smooth
10 marca 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you for your kind feedback! 😊 We're really glad to hear that you're enjoying the flavors and that they’re smooth. We truly appreciate your support and look forward to serving you again soon!
next level hookahs
amazing quality, great packaging, fast shipping. after use i understand the price 👍🏼 new loyal customer
28 lutego 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you for your feedback! 😊 We're glad to hear your flavors arrived on time and that you’re enjoying the freshness. We truly appreciate the recommendation and look forward to serving you again soon!
Received the flavors in time
Received the flavors in time. Fresh flavors. Definitely recommend
28 lutego 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you for your feedback! 😊 We're happy to hear that your flavors arrived on time and that they were fresh. We truly appreciate the recommendation and look forward to serving you again soon!
The only reason why it’s not a 5…
The only reason why it’s not a 5 because they don’t have any thing more than 250g
20 lutego 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you for your feedback! 😊 We're glad to hear you had a positive experience with us. We understand your concern about the size options and appreciate you sharing that with us. Your input helps us improve, and we’ll definitely keep this in mind as we review our product offerings. We hope to serve you again soon!
Experience was good
Experience was good. I just need to get tracking information a little bit quicker that what I have been receiving. It’s been taking about 2 days to receive it.
16 lutego 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you for your feedback! 😊 We're glad to hear that your overall experience was good. We appreciate you pointing out the delay with the tracking information as well. We'll certainly take this into consideration and work on improving how quickly tracking details are sent out. Thank you for your support, and we look forward to serving you again!
My Go-To Site
The Hookah lab always delivers in a timely manner, and their products are always high-quality !
6 lutego 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you so much for the kind feedback! We’re happy to hear you’re always satisfied with our delivery and product quality. We truly appreciate your support!
I always enjoy all my products and love…
I always enjoy all my products and love your quick shipping and delivery.
26 stycznia 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you so much! We’re really happy to hear you enjoy the products and our quick shipping. We truly appreciate your support!
Excellent service and tnxx 👍
24 stycznia 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you very much! We really appreciate your kind words and support. Enjoy, and we’re always here if you need anything.
You have to be patient
Even though on the shop app it said it was cancelled it still arrived
19 stycznia 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you for letting us know. Sometimes the Shop app status can lag or update incorrectly, but we’re glad to hear the package still arrived. If you have any questions or need help with the order, please feel free to reach out.
Great selection and fast shipping
Great selection, one of the few online retailers that sells certain shisha tobacco and products at good prices. The shipping is fast and quick, even considering the winter season in the upper Midwest. However, the selection and stock availability is a problem. I have to order twice as much as I would normally if a product was in stock. I might not be able to order at times due to restocking issues.
15 stycznia 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you for taking the time to share your detailed feedback. We’re glad you enjoy our selection, pricing, and fast shipping, even during winter conditions. We also appreciate your honesty regarding stock availability—restocking challenges can happen due to high demand and supplier timing, and we’re actively working to improve this. Your feedback helps us do better, and we truly appreciate your support.
Fantastic
Fantastic! Beautiful hookah. Very solid construction, high quality. My husband was thrilled.
15 stycznia 2026
Opinia niezależna
Odpowiedź od The Hookah Lab
Thank you for the wonderful feedback! We’re so glad to hear your husband loved it and that the quality and craftsmanship impressed you. Enjoy the new hookah!
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