I accodentally ordered 2 of the same thong. The company noticed and a lovely ladycontacted me and made me aware. I am on a very tight budget so am extremely grateful she was extremely helpful cancelle... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There had seem to have been an initial issue with my order. An email was received zi had replied to the said email and Jenny responded very quickly and provided me with additional information which wa... Zobacz więcej
Customer service was excellent. Fast response time and quick resolution. The ordering process itself was very unclear. Options, add-ons, bonus offers, were confusing and resulted in mistakes being mad... Zobacz więcej
Great customer service! I accidentally ordered two of the same item by mistake. They noticed, sent me an email to confirm if it was an error, and processed my refund right away. Highly recommend!
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Accidental double purchase
They noticed that I accidentally double purchased, sent me an email to confirm, and refunded me.
The response was quick and efficient
The response was quick and efficient. I have yet to receive/look at the package, however the customer service at this point has been excellent.
It assured me that I would not be…
It assured me that I would not be enrolled in any ongoing program.
My concerns were heard and dealt with…
My concerns were heard and dealt with immediately. I'm relieved and impressed. Thanks Jan.
Had an issue when I placed the order I…
Had an issue when I placed the order I emailed Support and they answered me immediately and kept in contact with me and came to a wonderful resolution. I was impressed by such a fast reply and such communication.. I highly recommend this company
Very quick service & updated a delivery…
Very quick service & updated a delivery address with ease
All seems to be taken care of quickly
Good customer service
Good customer service, in the form of quick, satisfactory email replies
I had a question for customer service…
I had a question for customer service and it was dealt with quickly and professionally.
Excellent customer service .
I didn’t like the way when ordering I automatically subscribed for further goods…
However Marj and Jenny were exceptionally prompt in sorting it out for me. Excellent customer service.
Great quick response to my question.
Great quick response to my question.
The customer service was lovely and…
The customer service was lovely and reassuring. I thought it was a subscription I paid for but they reassured me that it was only one off payment when I order their products
Email enquiry to resolution within 24 hours
I sent an email enquiry. I had an almost immediate response, from customer services, which directly related to my concerns.
I was informed that the situation would be forwarded to the appropriate department and they would respond. They did within 24 hours, completely answering my concerns and rectified the issue.
Quick response
Customer service replied quickly to my email about monthly subscription putting my mind at rest that no charges would be made as it appeared so on my order.
Fast and easy
Very helpful, prompt and understanding. Would deal with you again
Great product and customer service!
Great product and customer service!
I’ve been emailing Jen
I’ve been emailing Jen. She is very friendly,helpful and knowledgeable. She also gets back with you very quickly. She’s a godsend
Up to now excellent customer services
Up to now excellent customer services. So that’s what I’m rating right now. Can’t comment on product until it actually arrives
Quick response time
I thought it accidentally hit the subscription button but Jan emailed me withing a couple days to assure me this was not the case and I would not be charged for anything beyond my original purchase. I appreciate the quick response.
I asked a question and it was answered…
I asked a question and it was answered very quickly with just the right info I needed. Thank you to the Groovd!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







