Great customer service. Spotted a problem with my order and were quick to contact me to check. The felts arrived quickly and are lovely - can’t wait to use them!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
EXCELLT QUALITY ITEMS. Received really quickly and at very good prices. Very informative website giving explanations and tips regarding products and their usages, I found this so helpful as a comple... Zobacz więcej
Reakcja na opinię
Wool felt backing for needle felting means I can cut it according to my picture project. Next project will be Christmas cards so I can cut many small pieces. Prompt arrival. Will be looking for more n... Zobacz więcej
Reakcja na opinię
Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... Zobacz więcej
Informacje dotyczące firmy
- Rękodzieło artystyczne
- również w kategorii:
- Sklep hobbystyczny
- Sklep z wełną
Napisane przez firmę
The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.
Dane kontaktowe
Kingsmead, Station road, Kings Cliffe, PE8 6YH, Peterborough, Zjednoczone Królestwo
- 07777695114
- info@thefeltbox.uk
- thefeltbox.co.uk
4,9
Doskonała
883 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good products and good value
The wool and needles I got were really good and packaged securely and safely. I am really pleased with what I got for the price.
I'm quite new to needle felting so it was nice being able to buy all the things I need in one place and the needle descriptions really helped me out. I struggled a little to tell which needles were which though as the colour coding had worn off a bit.
I bought the "Carded Maori Wool" in various colours and some of the Corriedale core wool and both were really nice to work with, the core wool definitely worked up faster than wool I've used before.
I recommend The Felt Box and will be ordering from here again!
4 maja 2025
Odpowiedź od The Felt Box
Dear Pat,
Thank you ever so much for your kind and thoughtful review.
We are delighted to hear that you were pleased with the quality of the wool and needles, and that your order arrived securely packaged. It is wonderful to know that as someone new to needle felting, you found our range and descriptions helpful.
We truly appreciate your feedback regarding the colour coding on the needles. We will certainly look into improving this, as ensuring clarity for our customers is very important to us.
It is lovely to hear that you enjoyed working with the Carded Maori Wool and the Corriedale core wool, and that the latter worked up more quickly for you – that is great to know!
Thank you once again for your recommendation. We look forward to your next visit and are always here should you have any questions or need any assistance.
Warmest regards,
The Felt Box® Team
Odpowiedź od The Felt Box
Dear Hazel,
Thank you so much for your lovely comment.
We truly appreciate your continued support and are so pleased to hear that you are happy with the service we provide. It means a great deal to us.
If there is ever anything you need, we are always here and happy to help.
Warmest wishes,
The Felt Box® Team
Odpowiedź od The Felt Box
Dear Amanda,
Thank you very much for your kind words.
We are so pleased to hear that you were happy with the quality and colour of the wool, as well as the prompt delivery. Your feedback truly means a lot to us.
We hope you enjoy working with your wool and look forward to welcoming you back again soon.
Warm regards,
The Felt Box® Team
Odpowiedź od The Felt Box
Dear Denise,
Thank you kindly for your lovely feedback.
We are delighted to hear that you are pleased with the wool and our delivery service. It is always a pleasure to serve you, and we truly appreciate your continued support.
Wishing you lots of enjoyment with your creations.
Warmest regards,
The Felt Box® Team
Brilliant products
Brilliant products, well priced, excellent packaging and deliverer quickly.
2 czerwca 2025
Odpowiedź od The Felt Box
Dear Angela,
Thank you so much for your wonderful review.
We are thrilled to hear that you were happy with the quality and pricing of our products, as well as the packaging and swift delivery. Your kind words mean a great deal to us.
We truly value your support and look forward to serving you again in the future.
Warm regards,
The Felt Box® Team
I haven't received this order yet?!
9 czerwca 2025
Odpowiedź od The Felt Box
Dear Mr Newby,
Thank you for your message.
According to the Royal Mail tracking information, your order has been marked as delivered. We are very sorry to hear that you have not received it.
We have reached out to you by email, as this is often the quickest and most efficient way to resolve such issues. Please do check your inbox and get back to us at your earliest convenience so we can assist you further.
Kind regards,
The Felt Box® Team
Great quality, quick delivery
This is one of many orders over the last few years all of which have been a very positive experience.
Delivery is on time if not ahead.
The wool is always of really good quality and comes in lovely colours.
Mainly used for wet felting with you g children, also weaving on peg looms.
28 maja 2025
Odpowiedź od The Felt Box
Dear Mirjam,
Thank you so much for your continued support over the years and for taking the time to leave such a lovely review.
We are delighted to hear that you have consistently had positive experiences with us, and that you are pleased with the quality and colour of the wool. It is wonderful to know that it is being used for both wet felting with young children and weaving on peg looms – it sounds like such a creative and rewarding activity.
We truly appreciate your kind words and look forward to continuing to provide you with materials you enjoy working with.
Warmest regards,
The Felt Box® Team
Fast delivery and well packaged
Fast delivery and well packaged. Amazing wool and colours are as seen .Will definitely be buying again.
26 maja 2025
Odpowiedź od The Felt Box
Dear Joan,
Thank you so much for your kind review.
We are so pleased to hear that you were happy with the fast delivery, secure packaging, and especially the quality and colours of the wool. It is lovely to know that the colours matched your expectations.
We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Felt Box® Team
Ordered on a .Monday night ( late) as…
Ordered on a .Monday night ( late) as my other order with a different wool provider had not even been picked ( even though I had ordered them 5 days earlier) my wool was being processed the next day and delivered brilliantly 2 days before my workshop, phew that was close. Beautiful wool. Great service 10 / 10
26 maja 2025
Odpowiedź od The Felt Box
Dear Jill,
Thank you ever so much for your fantastic review.
We are so pleased to hear that your order arrived in good time for your workshop – what a relief indeed! It is lovely to know that you were happy with both the service and the quality of the wool.
Your kind words truly mean a lot to us, and we are thrilled to have been able to help at such a crucial moment.
Thank you again for choosing The Felt Box. We hope your workshop went wonderfully and look forward to serving you again soon.
Warmest regards,
The Felt Box® Team
Reliable & Amazing!
The Felt Box is an extremely reliable provider of all things needle felt! I order from them once a month and I am excited to every month. Bargain prices, delivery fee is minute and the products arrive beautifully packaged. Very reliable with good quality products. You won't find better elsewhere.
5 maja 2025
Odpowiedź od The Felt Box
Dear Brittany,
Thank you so much for your wonderful review and for being such a loyal customer.
We are absolutely delighted to hear that you look forward to your monthly orders with us and that you are happy with the quality, packaging, and value of our products. It truly means a lot to know that you find our service reliable and our offerings excellent.
Your kind words and continued support are greatly appreciated. We look forward to sending out your next parcel very soon!
Warmest regards,
The Felt Box® Team
Wonderful wool at a great price
Wonderful wool at a great price, always exactly as described.
8 maja 2025
Odpowiedź od The Felt Box
Dear Sally,
Thank you very much for your kind words.
We are so pleased to hear that you are happy with the quality and pricing of the wool, and that everything has arrived just as described. Your feedback is truly appreciated.
We look forward to serving you again soon and thank you for your continued support.
Warm regards,
The Felt Box® Team
Great for all my needle felting…
Great for all my needle felting projects
Definitely recommend
5 maja 2025
Odpowiedź od The Felt Box
Dear Andrea,
Thank you so much for your lovely review.
We are delighted to hear that our products have been great for all your needle felting projects, and we truly appreciate your recommendation.
It means a lot to us, and we look forward to being part of your future creative endeavours.
Warm regards,
The Felt Box® Team
Odpowiedź od The Felt Box
Dear Lisa,
Thank you very much for your review.
We are glad to hear that you have been happy with everything you have ordered so far. Your support means a great deal to us.
If there is ever anything you need or if you have any questions, we are always here to help.
Warm regards,
The Felt Box® Team
Odpowiedź od The Felt Box
Dear Amanda,
Thank you very much for your kind review.
We are so pleased to hear that you were happy with the speed, efficiency, and pricing of your order. Your feedback is greatly appreciated.
We look forward to welcoming you back again soon.
Warm regards,
The Felt Box® Team
Super delighted with service
Super delighted with service, quality and price of felt box wool. Will definitely be ordering from them again.
8 maja 2025
Odpowiedź od The Felt Box
Dear Lisa,
Thank you ever so much for your lovely review.
We are absolutely delighted to hear that you are so pleased with the service, quality, and price of our wool. It means a great deal to us that you will be ordering again – we truly value your support.
Looking forward to sending out your next order!
Warmest regards,
The Felt Box® Team
Very good service!!
Very good service. They responded quickly and resolved my request. Excellent products.
7 maja 2025
Odpowiedź od The Felt Box
Dear Sandra,
Thank you very much for your kind words.
We are so pleased to hear that you were happy with the service and that your request was resolved promptly. It is also lovely to know that you are enjoying our products.
Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Warm regards,
The Felt Box® Team
Beautifully presented in sturdy…
Beautifully presented in sturdy box..every colour labelled for future reference
6 maja 2025
Odpowiedź od The Felt Box
Dear Julie,
Thank you so much for your lovely feedback.
We are delighted to hear that you were pleased with the presentation of the 59 Maori colour palette and that the sturdy box and labelled colours were helpful for future reference. We take great care with our packaging, so it is wonderful to know it made a positive impression.
We truly appreciate your support and hope you enjoy creating with your beautiful selection of colours.
Warm regards,
The Felt Box® Team
The felt box are a fabulous company…
The felt box are a fabulous company that deliver great quality products very quickly. With a vast range of wools there's always plenty to choose from.
6 maja 2025
Very quick service
25 kwietnia 2025
Odpowiedź od The Felt Box
Dear Tracy,
Thank you ever so much for your kind and thoughtful review.
We are so pleased to hear that you are happy with both the quality of our products and the speed of delivery. It is lovely to know you enjoy the variety in our wool range – we do our best to offer plenty of choice for all kinds of creative projects.
Your support truly means a lot to us, and we look forward to your next visit.
Warm regards,
The Felt Box® Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.