Order a pizza at 6:45 app (just eat) said delivery would arrive between 7:15 and 7:30, wasn't here by 7:35 so asked ai assistant to contact the fat pizza for an update, only for the app to then tell m... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Came back to this bar again the 2 Nd time I've been,they make fantastic cocktails it's like design your own absolutely love it,this is now my new favourite bar,bar staff are an amazing team and the ow... Zobacz więcej
Zero stars. Order placed at 18.39 on 22/Jan/2022. Delivery indicated was 40 min. Despite several calls during which they gave fake excuses - pizza getting ready, pizza is ready, awaiting collection, a... Zobacz więcej
The most DISGUSTING CUSTOMER SERVICE OVER THE PHONE. I ASKED NO BEEF ON MY PIZZA AS ALLERGY CALLED TO CONFIRM LIKE I DO ANY OTHER PIZZA SHOP FOR A RUDE WOMAN WHO HAS A ATTITUDE PROBLEM !!! I Start... Zobacz więcej
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Inni użytkownicy przeglądali również
The food is very delicious and we go…
The food is very delicious and we go every week for a kebab and I love it. It’s fast and cheap.
Came back to this bar again the 2 Nd…
Came back to this bar again the 2 Nd time I've been,they make fantastic cocktails it's like design your own absolutely love it,this is now my new favourite bar,bar staff are an amazing team and the owner joined in to which was very nice to see
Food is NEVER delivered on time
Food is NEVER delivered on time, customer service is disgraceful
Pizza was delicious
Pizza was delicious. Dough was raw, though. PS: First sentence was really sarcastic
Order a pizza at 6:45 app (just eat)…
Order a pizza at 6:45 app (just eat) said delivery would arrive between 7:15 and 7:30, wasn't here by 7:35 so asked ai assistant to contact the fat pizza for an update, only for the app to then tell me it arrived at 7:20. Then got a phone call from the delivery driver at 7:41 saying he was outside. Food was cold and the worst part was I ordered a ben and jerry cookie dough only to get a chocolate brownie one, that had been opened and had been eaten from, but was frozen.
Ordered a bbq pizza and asked for no…
Ordered a bbq pizza and asked for no bacon. I called to explain I had an allergy. I then get told it’s not real bacon and it’s actually turkey, my dinner is now In the bin. Waste of money! The lady was only 99 percent sure it wasn’t real bacon, refund ? Can’t even get one absolutly ruined my eve ing meal
They couldn't even figure out a…
They couldn't even figure out a pepperoni and a cheese and tomato I ordered the second and then the person on the phone was rude about it and didn't care. Worst pizza in the uk.
Late
Late, 2 orders both cold, rude response on phone calls. Food not the problem lol
Food wrong and long delivery time…
I ordered my food at 17.04 I received my food at 17.50. they done some of my order wrong phone them back up they said they would bring new ones and I'm still waiting for it at 19.39
The App advertises a free pizza for students across from Lincoln College
The App advertises a free pizza for students. I am a student and I got my discount code for the free pizza and was told to show it at the counter on the app. The male serving said that its not a store policy and I had already placed an order. I arrived to collect a pizza which was already ready for only to be told that I could not have it. I believe this offer on the app is a scam and was very disappointed with the level of service this time.
Ordered a small hot honey pizza and…
Ordered a small hot honey pizza and banoffee cookie dough. I received a tiny 5" personal pizza with no hot honey sauce. The banana on the cookie dough is all black so obviously not fresh and no caramel sauce! Took over an hour for it to arrive!
“Late, Cold, and Misled — Do Not Order”
The Fat Pizza – Braintree – Avoid
Ordered at 6:14pm with a delivery ETA of 6:45–7:00pm. By 7:15pm nothing had arrived. When I called, I was told it would be another 10 minutes. After waiting again, I called back and was told another 10 minutes.
I explained that I had three young children waiting for their evening meal, but I was still given no clear answer. I was offered a refund but was refused the opportunity to speak to a manager. I was told the manager was “in a meeting” and then leaving for the day.
Only at this point was I finally told there were no drivers available, meaning the delivery should never have been accepted in the first place. Because of this, I had to order food elsewhere to feed my children.
Despite being told delivery wasn’t possible, my original order still arrived around 8pm — and it was cold.
Very poor communication, misleading updates, and no proper resolution from the Braintree branch. Based on this experience, I will not be ordering again.
Absolutely amazing order the 24 inch…
Absolutely amazing order the 24 inch for 3 of us half and half expected to wait 45 mins to an hour and came in 30 minutes not soggy pizza like some places and for the sheer size of it and the price was amazing and the pizza was absolutely beautiful will definitely be returning
Immaculate kitchen - fantastic pizzas!
Seen some very bad reviews for The Fat Pizza - must be a franchise and depend on individual locations.
I have just visited the opening of your Lincoln Branch and have to say my experience was fantastic.
The whole place is all brand spanking new, sparkling kitchen and fantastic customer service. Had a 1 minute wait on arrive for my order to be taken. Told my pizza would be ready in 10 minute and it was ready in exactly 10 minutes. Took it home (10 minute drive) and pizza was popping hot, beautiful crust and well loaded.
Absolutely delicious and will most definitely be ordering from here again. Great team you have in Lincoln full of enthusiasm and what an immaculate kitchen - all so well organised- congratulations!
AVOID
After waiting an hour and a half the delivery driver rang because he couldn't find us. Couldn't speak English either so trying to explain where we are was almost impossible. The food was stone cold and the only warmth was in the congealed sauce on the Korean chicken so it all went straight in the bin. Rang the shop, girl sounded bored like it wasn't the first time she'd had complaints today and told me to email someone but she was mumbling and I couldn't work out who so I just hung up to save myself from bashing my head on the work top and fracturing my skull.
Rang head office, she wasn't much help either. Take photos of the food and they will have to collect it before a refund would be given. How are they going to tell the food is cold by a photo and they wanted the food back? It's in the bin, with all the used tea bags, the slop from yesterday's stew and other rubbish, as if I'm going in there to scrape off old tea leaves bits of veg and gravy and take photos.
****AVOID****
Raw Food Don’t Buy from Here!!!
Shut this place down!!! Terrible, pizza was burnt and chips i doubt went into a oven the picture doesn’t do them justice for how pale and uncooked they were, whole meal wasn’t edible and called again got new food and the chips were the exact same and pizza was cooked but tasted EXACTLY like a tesco fridge pizza. Don’t buy from here!!! Looks nothing like it says it does online!!!
Ordered for the first time last night
Ordered for the first time last night. First of all it took well over an hour for our food to arrive. When it did arrive it was delivered in a taxi. The driver when at our door was adamant we had not paid for our food. We told him several times we had paid by card when we ordered through the app. The whole time this was going on our food was going cold sat on my front doorstep. We tried to call the shop several times while having this discussion with the delivery driver and got no answer. Eventually the delivery driver said he would get the shop to call us if any issues. We finally sat down to eat our food but now it was stone cold. Food didn't taste great and the whole ordeal of the food taking well over an hour to arrive and the issue with the delivery driver and cold food really left a disappointing view of the whole situation. We did double check our bank account regarding argument with the delivery driver over payment and yes we had already paid as we explained several times to the driver. Not a great first experience with ordering from fat pizza.
DON'T BOTHER
Don't bother after 2 hours and 2 failed deliveries, phoned many times to chase order up. Fobbed off every time told food was 5 minutes away, 2 hours later still no food and they stopped responding to calls 20 minutes before restaurant closed, or hung up on us.
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