This company fails to realise that sometime you just want to make a simple enquiry & when provided with answers to your enquires, request that you are not contacted any further as you are not interes... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not very nice to be scammed by this firm. So as Eco aware people they are wasting the planet by unnecessarily using the internet and all the pollution that entails. Not a firm for me
This company appeared on Facebook, did the usual google & trust pilot search and decide to apply for the grant as I have Ulcerated Colitis, so glad I did. Eco Improvement sent a surveyor around, th... Zobacz więcej
Got email recommendations for heat source pump and solar panels, plus a follow up phone call which was really helpful. Now awaiting an insulation expert to see what more we can do. Woukd recommend... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2011, The Eco Experts is one of the UK's leading websites for people looking to reduce their energy bills and cut their carbon footprint. We provide detailed guides and expert advice about all sorts of home heating solutions, such as solar panels, heat pumps, infrared panels, and boilers. We also cover electric vehicles, charging points, double glazing, storage batteries, and insulation. If you're interested in having any of this technology installed at home, we can match you with trusted UK suppliers who will provide you with tailored quotes.
Dane kontaktowe
Wenlock Works, 1 Shepherdess Walk, London, N1 7BQ, London, Zjednoczone Królestwo
- info@theecoexperts.co.uk
- theecoexperts.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Not very nice to be scammed by this…
Not very nice to be scammed by this firm.
So as Eco aware people they are wasting the planet by unnecessarily using the internet and all the pollution that entails.
Not a firm for me
Aggressive Spam Experts !
This company fails to realise that sometime you just want to make a simple enquiry & when provided with answers to your enquires, request that you are not contacted any further as you are not interested in the service or marketing. Multiple phones calls from rude operators who just try to speak over you when you request no further contact. Daily email spam despite unsubscribing from the site. They may consider themselves Eco Experts, but what they are not is experts in how to treat or maintain customers.
1 Star – Misleading “Instant Quote” Process & Poor Phone Experience
I recently filled out a form on The Eco Experts website because it clearly suggested I would receive an instant solar quote via email.
The process asked for detailed information including my postcode, home ownership status, and even required me to pinpoint my roof location on a map, which made it seem like they were using data to generate an automated estimate.
However, after submitting my details, instead of receiving any quote by email, I received an unexpected phone call around 30 minutes later.
During the call, I was told that they could not provide any estimate without first conducting a survey. This completely contradicts how the website positions the process as quick and instant. If a survey is always required, this should be made clear upfront instead of encouraging users to share personal details under the impression of receiving an immediate quote.
The experience was made worse by the call handler’s behaviour. While he addressed me politely on the surface, his tone was dismissive, interruptive, and increasingly aggressive once he realised I was not interested in proceeding with a survey. I repeatedly had to ask him to let me finish speaking.
The call ended abruptly with no proper closure, which felt unprofessional and disrespectful.
This experience felt like a data capture exercise rather than a genuine instant quote service, and the lack of transparency was frustrating and misleading.
I would advise others to be aware that:
• You may not receive any instant quote despite what the website suggests
• You will likely receive sales calls instead
• You may be pushed towards surveys even if you only wanted a preliminary estimate
Transparency and customer experience need serious improvement.
DO NOT !!!! give this company your phone number
Made the big mistake of giving this company my contact details. My phone as not stopped ringing from numbers from all over the country, BIG MISTAKE
WhatsApp spam
Spammed me with messages about my solar panels, when I haven't got any, and I have never given this company my number! Highly suspicious
Update: 5 days later I get a spam text from The Eco Experts :/
And suddenly 8 spam phone calls in the last 4 days... all seems rather fishy Eco Experts.
Tyveri/AI af foto …
Faldt lige over deres reklame og det billede ligner mig. Hvordan har de fundet mig og hvordan kan de bruge det uden at jeg har givet tilladelse. AI ? Ansigtet er mit men ikke tøjet.
Spam callers!!!
Keep contacting me via different numbers even though I keep blocking them and asking them to delete my number from their system. I did not contact them to begin with. Clearly spammy!!!!
Obvious scam
Obvious scam. When my wife said she wasn’t interested, the caller stated that’s not the answer to the question he asked. When I challenged him he called me a “tot he used to take advantage of in the playground” lol
Total harrassment
This company probably sold my phone number as I got endless cold calls after registering with them. I told every caller to remove me from the list. Some were nice, so some were not. The calls are ongoing and come from a variety of different numbers. I have not managed to put a stop to it yet!
Rude staff asked to be removed from…
Rude staff asked to be removed from there list and keep getting calls every over day they are relentless give them a wide birth
Waste of time and just a scam to get…
Waste of time and just a scam to get details to sell.
Their website advertises a couple of minutes to get you heat pump quote, they take all your details then then, no quote, instead they essentially tell you we've sold your details at another company and they will now spam call you trying to do hard sell.
AVOID, ITS A SCAM/SPAM SITE
Rude and unprofessional.
Following research into heat pump prices via quotes they have repeatedly phoned me despite me saying I'm not interested in proceeding with a quote.
I have asked for my details to be removed multiple times and this clearly has not been done.
On this morning's occasion I explained that they keep contacting me despite my request for them not to and instead of dealing with the problem, they simply hung up.
Will pester you everyday, don't give your details
I found a better price elsewhere and I've informed this to this company and asked if they could remove my details. But I've been getting calls from 9am-7pm it's been every weekdays, absolutely fed up, stop harassing me, it's still going to be NO.
Immediately received scam phone calls…
Immediately received scam phone calls (phishing) after signing up with my mobile.
Strange Advertising
I just do not understand the advertising? They ask "why everyone is talking about solar panels" at the moment? But I don't know of anyone, friends, work colleagues,casual acquaintances who are talking about solar panels. It's a mystery that I just cannot fathom.
Immediately had two scam calls a day…
Immediately had two scam calls a day since giving my number. Also had phone spoofing which I've never had before and I rarely give my number out. When I search for the call origination is says Everest but I've checked with Everest and it isn't. they've blatantly sold my data or providers attached to them have. I can't think of another explanation.
This whole thing is suspect
This whole thing is suspect. They continually put up apparently interesting article titles that appear on online news areas. When you click you just get their page enticing you to request a quote and then be bombarded by companies who really should know better than to be associated with this type of selling.
DATA THEFT SCAM
DATA THEFT SCAM - Immediately bombarded with sign in attempts from Serbia and Mexico, do not give this company any of your information.
Positive reviews also clearly written by AI.
Why did I get an immediate email…
Why did I get an immediate email hacking attempt after giving email address
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








