Fantastic company with cute little touches like hand written notes and samples, brought for my fussy little girl and so far it’s a hit, tried my boy he loves all flavours so far and my dustbin cat wou... Zobacz więcej
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I’ve tried quite a few different cat food products, but my cat simply can’t resist this one. She licks the bowl completely clean and doesn’t leave even a single crumb! There’s a great variety to choos... Zobacz więcej
Im totally blown away with the products and the service... im a servant to an 18 year old housecat, and spent vast amounts trying to find the right diet for her majesty. She absolutely loves all the r... Zobacz więcej
Really quick delivery. Excellent customer service- answered any queries promptly. Tried absolutely loads of different cat foods, some really expensive. This food is the only one that my cat will e... Zobacz więcej
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Napisane przez firmę
Premium, healthy cat food. Delivered monthly.
Dane kontaktowe
Zjednoczone Królestwo
- team@thecoolcatclub.com
- thecoolcatclub.com
W ostatnim czasie nie zapraszano do recenzowania
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Inni użytkownicy przeglądali również
Impeccable customer service
The products are great, the service impeccable. I have 4 cats, two of which are very fussy. I initially reached out to the customer service team and was in touch with Catherine, who helped me customise a taster box as my partner is severely allergic to Crustaceans. She helped me every step of the way, even when I had a panic about the cats not liking the food and temporarily cancelled my subscription. Suddenly we hit the sweet spot and found 6 flavours that all 4 cats enjoyed, and when I say enjoy I mean they are obsessed!
Even if they didn't like the food, I would recommend this company on the service alone. The food is good value, and the subscription is so easy to customise and arrives on a schedule that means we won't ever be over or under stock.
Cool Cat Club restored my cats love of mealtimes, and restored my confidence in customer service.
Cat adores this food
Cat adores this food. Never clean bowls or begged for his food before I got this. Expensive but worth it to keep my boy healthy
I love the choices
I love the choices I can order exactly what my cat likes. Communication is excellent. Can try free samples from the menu. No more smelly poo either
High quality food even my picky cat enjoys
I have a very fussy cat, so finding food he actually enjoys — and that doesn’t upset his stomach — has always been a challenge. I’ve tried various subscription services and higher-quality brands after he kept getting sick on supermarket and pet shop options, but nothing really worked… until now.
The Cool Cat Club’s sample box has been a game-changer. The idea of offering a tailored selection of tins and pouches to try before committing is brilliant. My cat got to explore a wide variety of foods — some he turned his nose up at, of course, but we finally discovered several he loves. And that’s a huge win.
Delivery has been smooth and reliable so far, and the packaging is refreshingly eco-conscious. I especially appreciated the handwritten note addressed to my cat — such a thoughtful, personal touch!
At 13, he’s more energetic than he’s been in years and actually looks forward to mealtimes. No more half-eaten meals or digestive issues. We feed him only wet food on a timed feeder every four hours, and everything about this setup finally works.
I’m genuinely so grateful we found the Cool Cat Club — it’s made a real difference. Thank you
Wonderful small company
Wonderful small company. Easy to pause/cancel subscription is necessary. Great customer service and tasty meals for my cat.
So amazing
So amazing, my kittens love the food so much. The app makes everything so easy and I would 100% recommend.
Recently moved from untamed to cool cat…
Recently moved from untamed to cool cat club for my two boys.
Pros:
- Good app/website
- Wide selection of food
- Cats enjoy and don’t leave it
- No more stinky litter
- Shiny coats
- Good health
Cons
- The packaging is low quality. I have got lots of nasty paper cuts from the pouches every time I pick them up because the packaging is so sharp and badly cut.
- Some of the pouches have no branding on and just say ‘pet food’ which doesn’t look or sound great.
I like this brand but I really hope they take this on board and look to invest in better pouches as I’m sick of getting paper cuts.
The food is wonderful
The food is wonderful, my two cats go crazy for the Premium Dry Food. The staff are so friendly and helpful, they will sort out any problems, making sure your supply is not interrupted. Customer service is excellent!
I ordered the big taster box for £9.99…
I ordered the big taster box for £9.99 and 14 year old cat love some of the flavors she prefers the tin to the sachets. But my other two cat love them all. You can tell it is natural ingredients. I have tried other brands but my 14 year old cat won't go near them she is very fussy. So I will be continuing with this if she is eating. I love the ingredients.
I have tried a couple of cat…
I have tried a couple of cat subscription food before and my elderly cat would not eat them but she ate the Cool Cats food straight away and loved it, when I had opened the tin the first thing I noticed was the smell was light and just slightly fishy and when I put it in the dish there were chunks of fish easily recognisable.
She has digestive issues amongst other things and while on the food her digestion improved and she put on some weight, she seems happier and is a little more active
Amazing quality cat food and good value…
Amazing quality cat food and good value for money. The customer service is beyond exceptional - Catherine went above and beyond to find my missing order
Great food loved by my team of 5
Great food loved by my team of 5, no waste bowls licked clean and Scarlett has put on weight finally hurray! We are trying all flavours with not one rejection and that's great! Will need to order more before its next delivery as its going fast!
A wide variety of choices for my fussy…
A wide variety of choices for my fussy cats. My cats love the smooth more recently, I simply adjust the combination on my next order.
My little guy loves his food from TCCC
My little guy loves his food from TCCC. Lots of different options for fussy eaters and very easy to change options online. The trial pack is a great way to try before you buy and I have peace of mind that he is getting all the nutrients he needs while he is a growing boy.
I love cool cat club food for my cats
I love cool cat club food for my cats, really great quality food and great variety
Highly recommend
First my kitten loves the meat (pouch and cans) which is great quality! secondly and what usually sells a business to me is that the customer service is brilliant. Quick detailed replies and nothing seemed too much trouble to ask. Would highly recommend.
Very pleased with this company
Very pleased with this company.
Especially customer service they respond quick
My cat loves your food , can't afford it often tho but great as a treat now and again. Love the fact it has no rubbish in it
My cat loves your food
My cat loves your food. Thank you for making my life so much easier!!
So far all good
So far all good. All meals devoured and good service too.
Tried the £5 taster box first
Tried the £5 taster box first, and my Misa cat gobbled up the lot no waste at all. She goes particularly crazy for the 'fillet' tins especially chicken and ham practically looks like human food. Not as keen on the flakes pouch consistency but still ate 95 percent of what was on her plate. So I ordered my monthly box earlier than scheduled so there is no waiting in-between finishing the taster and her new food. And the best thing is you can keep changing the flavours etc you get every month.
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