The car parts shop Recenzje 

Would of given a big fat 0 rating, but I can't.
Ordered a service kit for a vehicle which was meant to have been delivered by the friday. I was home all day friday and nothing arrived, same as Saturday. Come the Monday whilst I was at work I get the notification the item was delivered and signed for by myself. Now the fact I was in work I knew I never signed for anything. Im guessing the delivery driver had just left the item on my door step which everyone can see and someone at some point had taken it, as there was nothing there when I got home. I looked every where possible and asked my neighbours, but sadly nothing. I got in touch with the seller straight away. Straight off the bat thier reply was it was delivered and signed for by me. I explained that was impossible as I was in work and to send me proof of my signature, which they refused to do. Then they said it was my fault as I was informed at some point in the day it was on its way. Again I said I was at work so not on my phone, plus it was meant to be delivered by the Friday anyway, not the Monday. I explained, given I work in A&E, I dont get much chance to check my phone. They didnt care, they just basically said its tuff, it shows as delivered, you signed for it so its your problem. I stated again I never signed for anything. Again they refused to provide proof and told me to take it up with my bank.
(Which is am currently doing now, as they just dont care, as they are extremely arrogant and rude.)

Just to add, I 100% guarantee, just like all the other negative reviews, they will just basically reply to this if they see it and say our tracking shows it was delivered. They wont mention anything about the false signature, or even the fact they fail to prove it.

In relation to the reply. Photo showed item left on door step, not delivered as delivered means I would of received said item.
Secondly tracking stated I had signed for said item no mention of digital signature.
Thirdly, yes ebay dismissed the claim straight off, but what you dont know is i submitted a complaint against that decision. My complaint was due to the fact it only took ebay 3 minutes and 37 seconds to complete thier investigation which by anyone's standards, is impossible. Ebay have since apologised for that decision, which i have in writing and the investigation is still on going.
Finally, the company is just a rip off. I've posted it all over Facebook for everyone to see, and I will continue to post on every review site I can find until I either get my stuff or a refund. Simple as that really.
Going by some of the reviews, I am not the only person this has happened to, and had the same attitude as me when messaging you.

(Added extra)
Now bearing in mind this company have already replied to this review, and given some details in their reply that I have not mentioned, so it shows, they know exactly who I am and why I left the negative review.
Now a week later they have submitted a request for me to remove the review as they say I got the wrong company. Usually, I would look and maybe think, maybe I have, but the fact they have already replied to my review and given details that I never mentioned in my review, shows its the correct company.

I ORDERED AND PAID FOR A HYUNDAI ILOAD AERIAL ANTENNAE ON 15 OCT 2025 AND WAS CONFIRMED ON 19 OCT 2025 VIA EMAIL. I PAID A TOTAL OF AUD93.24 WITH SHIPPING AND TAX. iT IS OVER 3 MONTHS NOW AND I STILL HAVE YET TO RECEIVED THE PART. i HAVE SINCE EMAIL THEM 4 TIMES TO FOLLOW UP ON MY ORDER, ONLY RECEIVED ONE RESPONSE SAYING THEY WILL LOOK ON THE STATUS. I AM GIVING THEM A MINUS 5 STAR. VERY UNRELIABLE AND DOES NOT COMMUNICATE AND NEVER OFFERED TO REFUND THE PAYMENT IF THEY COULD NOT DELIVER THE PRODUCT. I WILL BE SUBMITTING A FORMAL COMPLAIN TO FAIR TRADING.

Parcel never arrived

Great service quick delivery! Will use again.

Arrived quickly,well packaged, quality parts

The product was delivered in time and was well packed and of good quality. Good place to shop your parts

correct parts and fast delivery, easy transaction.

Got my parts on time and everything came nice and in order💯

Good customer service and speedy dispatch

Easy to deal with

Competitive price, good comms

Ordered a f80 m3 service kit they sent me wrong spark plug tried contact them but heard nothing. Very poor

Great service as always, use these service kits for all of my vehicles, always well priced, prompt delivery, and the right parts

Huge thanks to the team for their attention to detail! They made sure the correct parts were ordered for my car, and everything went smoothly. Excellent service!

Great service at a fantastic price , speedy delivery and great communication, definitely buy from again.

Quick delivery

it was the prompt action along with great customer service all the way, posted quick with ability to track.
great communication

Checked the PARTS for my car and spent the right ones and very good value thanks

Easy to navigate website, found a great front and rear discs and pads package at a very reasonable price. Delivered via DHL very quickly and DIY onto the car this morning. New brakes within the week and saved a fortune.