There isn't a NO star option... It appears to me that this company loves to victimise elderly and other vulnerable clients for fun..leaving them without heat for multiple days on end, over chargi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Zobacz więcej
James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Zobacz więcej
Excellent service. They phoned to arrange service appointment which was organised within a couple is days. Engineer arrived a little earlier than expected but that was fine. On servicing the boiler on... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
Melrose House, 42 Dingwall Road, CR0 2NE, Croydon, Zjednoczone Królestwo
- 0333 2343 247
- info@theboilercompany.com
- theboilercompany.com
3,9
Dobra
654 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The boiler service was entirely…
The boiler service was entirely straightforward.
The request for a review of it came more than 3 months later. How much good is that?
4 marca 2021
Opinia niezależna
engineer came at the expected…
engineer came at the expected time,friendly,efficient and professional.
Gave helpful advice
Work place left clean and tidy
overall 4.5
2 marca 2021
Opinia niezależna
Great service
Rang the boiler company to book an annual boiler service, as usual got straight through, and a uk call centre, and was given a time and date for my approval. The engineer arrived on time and soon completed the service, where he then checked pressure at the metre which he discovered to be leaking, not only did he inform me, he also contacted the gas board for a replacement and then rang back later in the day to check all was fine.
2 marca 2021
Opinia niezależna
Very pleasant engineer
Very pleasant engineer. Boiler is in the roof space so I have no idea what the situation is there as I don't venture there. However, there was no mess trailed anywhere through the bungalow and the job seemed to be done efficiently. No problems with the boiler efficiency so far as I can tell.
28 lutego 2021
they were on time
they were on time, explained all they were about to do. they were thorough in their work and no mess. As far as I could see they checked most of the equipment despite me having no trouble with it. It has given us no trouble since
Alan Bowen
26 lutego 2021
They do a good job
26 lutego 2021
Fantastic service,on time ,quick…
Fantastic service,on time ,quick response to phone call.job well done and very clean.Very friendly.
25 lutego 2021
Opinia niezależna
What a fantastic service these guys…
What a fantastic service these guys provide
They were on time,polite and very helpful.
Would highly recommend this company to anyone who needs a boiler serviced or any other plumbing work within your home
And also a great price on a monthly service plan to.
Many thanks guys.
Darren merry.
25 lutego 2021
Opinia niezależna
Excellent Service
Excellent Service, gentleman was very polite, and if we had any questions, did not hesitate to answer.
24 lutego 2021
The engineer was prompt and polite and…
The engineer was prompt and polite and stayed within guidelines for social distance and ppe. He was efficient and tidy and explained everything to me in language (terminology) I understood.
23 lutego 2021
Excellent and reliable
Excellent and reliable. Always easy to get hold of and engineers have been very quick and helpful. Will not hesitate to recommend.
22 lutego 2021
Opinia niezależna
Good communication
The guy rang to say he was on his way, good communication. He arrived serviced the boiler. Very friendly.
20 lutego 2021
The Annual servicing of the Boiler…
The Annual servicing of the Boiler ran smoothly. Thorough handling of the boiler itself was conducted with thoroughness including the Carbon Dioxide measuring.
20 lutego 2021
First time I’ve used the boiler company…
First time I’ve used the boiler company and for me both men were polite and friendly and helpful.
16 lutego 2021
Company robbing Pensioners
Company is a rip off being taking money of pensioner, never done a service since payments made, never answer phone, never call back.
I have left countless messages to try and sort issue but never received any call backs disgusting
This matter has moved on a bit and someone actually came out to fix the boiler although worryingly this has just highlighted the fact that the boiler has not been serviced since 2018 despite the plan being in place that includes a annual service. No response as yet from their support team!
8 lutego 2021
Odpowiedź od The Boiler Company
Dear Maurice Williams
We have requested that you contact us either via E-mail or via the Trust Pilot platform to enable us to contact you. This has not been done.
We have searched our records and are not able to find record of a customer using the information available to us here on Trust Pilot.
Kind Regards
The Boiler Company
Excellent service
5 lutego 2021
When I telephoned to request a service…
When I telephoned to request a service I was informed there would be about 2 weeks wait. The service did not take place for at least 5 weeks after 2 more calls from me.
The boiler has been left usable but it is not reaching full capacity the engineer knew this but suggested I " see how it goes for a while" which I am doing but would prefer it to be working 100%
20 stycznia 2021
Pleased with the service.
I had my boiler serviced, it was quick and efficient. This was during lockdown and the plumbers used masks and gloves.
19 stycznia 2021
Odpowiedź od The Boiler Company
Hi Andrea
Thank you for your kind words. We are glad to hear that everything was carried out successfully and the correct PPE worn.
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