Really bad. The wedding asked every member of the party to pay for their own rental, which was insanely expensive for what we got. Over $350 for a set of cheap wool, cheap cotton, and shoes with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As a groom, by far one of the biggest headaches with the wedding was dealing with this company. I would recommend staying away from them and giving yourself a little more peace of mind. We had coun... Zobacz więcej
My second experience with the black tux was not good. I was fitted and a few adjustments were made based on the tux I rented the previous year. When I went to pick up the tux, they didn’t even ask if... Zobacz więcej
Been in countless weddings that have used Black Tux and never once had any issues. Site is easy to use and intuitive. Items come super quick. Return instructions easy to follow. Customer service is in... Zobacz więcej
Informacje dotyczące firmy
- Sklep z odzieżą męską
- również w kategorii:
- Sklep odzieżowy
Informacje przekazane przez różne źródła zewnętrzne
The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
Dane kontaktowe
1515 4th Street, 90401, Santa Monica, Stany Zjednoczone
- +1 844-454-5947
- support@theblacktux.com
- theblacktux.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Nice having the ability to try on…
Nice having the ability to try on in-person and simple way to order additional sizes if needed prior to the wedding. All pieces arrived early and were easy to return.
Confused
What I liked about black tux was the selection. The process was simple. The on-time delivery was great. However the jacket came too long (sleeves).
The pants came too long. I went online and they sent a second pair and they were too long.
The shirt, after the stud and the button on the shirt was buttoned, it’s stuck out and was uncomfortable.
The shoes were very stiff and caused bruising on my foot and toes. I sent my comments in earlier, and my response was to go to this page and answer. Honestly, I think that was odd.
5-Star Service
I must admit that at first, I was hesitant to purchase a mail ordered Tux.
However, now that it’s all done, The Black Tux made the order, replacement and return amazingly easy.
They gave me 5-Star service and I would order from them again.
My experience with The Black Tux Mas…
My experience with The Black Tux was very professional and they were able to help me with my struggles along the way. They shipped me my original Tux 2 weeks before the wedding and unfortunately when I tried them on, the shirt was way too big and the pants couldve fit better. I scheduled an in-shop re-sizing for 5 days later and it was quick and easy. The new shirt and pants arrived at their store 5 days later but I wasnt able to pick it up until 7 days later. Luckily the new shirt and pants fit like a glove and I was ready for the wedding. After the wedding they made it easy to return by just peeling off the original shipping address for the return label and I was able to put everything in one box and drop it off at UPS.
Great!
I got fitted at Nordstrom to rent a tuxedo. Very helpful and thorough employees. Shipping was very quick. Tuxedo, shirt, and shoes fit perfectly. Looked and felt great. Received compliments at the wedding. I wanted to keep it but sadly it was not available to purchase.
Great fit and great customer service
Great fit and great customer service. I recommend doing the free try on a few months before your event so you can make any adjustments if needed.
Tux was super nice and very comfortable.
Company Delivers All
Nothing but good comments. The people who took my measurements were thorough an complete and exact. Delivery was very early prior to my event as promised. The outfit was perfect. Love the material, loved the fit (I almost kept it for good). I loved the material the most. The overall service was exceptional.
Just easy
Just easy. Hi quality threads, excellent customer service. Highly recommend.
The Black Tux team is great in Service!
The Black Tux team is great to work with, as we often go on Cruises we need the Tux at for a week. They ship it early enough for us to get any adjustment if needed and allows us to travel for the week. The fit is great, I am a very large person (60R,) and the jackets and pants all ways looked tailored, not like a rental. Any time I had a question or needed something the customer service team is always responsive and provides good suggestions.
A great experience time after time
As long as everyone in your group is reasonably responsible, The Black Tux is fantastic. Since everyone gets to try on their tux at home before the event, you can be sure that people from across the country will all have the right fit when they show up on your wedding day. I used the Black Tux at my own wedding and as a groomsman for several other weddings for friends and relatives. I never had a bad experience, even when a groomsman found out his pants didn't fit the night before the wedding. The Black Tux shipped a new pair overnight to the hotel and he looked great at the wedding the next day. Where else are you going to get that kind of service? Weddings are difficult to plan and changes can happen at any minute. By using the Black Tux, you can check this off your list and not have to worry about it at all. The products are modern, fit great, and aren't worn or faded like the mall tux stores. I got the pin-dot midnight blue tuxedo - highly recommend if you want to separate yourself from the classic black tux crowd. It was a hit with everyone, including my wife. I recommend Black Tux to all my friends for their weddings.
From start to finish, The Black Tux is a HIT
From start to finish, my experience with The Black Tux was seamless. It seams as though they have truly thought of everything from the customer's perspective.
The quality of the garments was outstanding and also very comfortable. I received compliments all night.
The delivery was excellent (and quick), and returning the items was a breeze with the return being included.
I will definitely be using them again! Thanks!
The Black Tux was a great experience
The Black Tux was a great experience! Initially the fit on my jacket was smaller than expected so I requested an exchange. The new jacket was shipped out quick with plenty of time before my event. The return of the first jacket easy. The quality of the suit was great.
Simple, Easy, and Fast
The Black Tux helped get me suited for our wedding after I had a terrible experience with another online retailer.
Clutch time fitting and shipping (extra cost for for the rush delivery).
Highly recommend doing an in-person fitting if you have that option to make sure the sizing of your order is perfect.
The return process is super easy. Just put everything back in the box and slap the return label on.
Outstanding company
If you’re on the fence about renting a Tux on line? Let me tell you…THE BLK TUX company is legit! The experience right from the beginning was exceptional! From the customer service when ordering, the on time delivery, and the quality of the product. Even when I had to order a different size. They were so pleasant and accommodating. The whole experience was so smooth. Keep up the great work!
super easy, great customer service
order process is easy. Changing the order was easy through customer service, and also had got great help from Andi when I needed some rather unique help with my return. Thanks and great job!
My son needed a suit for Winter Ball
My son needed a suit for Winter Ball, he’s tall with long legs so it is impossible to find anything off the rack to fit him in length. The site was easy to use and received his suit several days prior to dance, was packaged very nice and neat and everything fit perfect. Had a great first experience with this company and definitely will be using again for Prom and future needs!
Great service
Quick Response Times and Great Look
Ordered Shawl Collar Tux
Requested a couple replacements for pants and shoes and they came withing 2-days. From previous orders, I knew to order shoes a size down. Also, a couple of people I know who have ordered the tux pants always seem to have issue with the adjusters breaking due to poor quality. Overall, the quick response time and great look make up for the few cons.
No muss, no fuss
From ordering to trying on at home and requesting a size change on the pants, it was easy. Instructions and packaging - including the return packaging - made the process of fitting, renting, wearing, and returning an effortless experience.
Picture perfect
Was exactly what we needed for our wedding - the groom wore a tux and his men a suits! I can’t wait to get the pictures back
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