We have just bought a house through Tom. From the very beginning, Tom was brilliant — he kept in touch with us throughout every stage, communicated clearly, and always made us feel comfortable rea... Zobacz więcej
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Zobacz, co mówią recenzenci
Jonathan was the estate agent dealing with the purchase of our brand new home. From the first viewing up to the day of completion, Jonathan was professional and friendly. With the what’s app group he... Zobacz więcej
I recently purchased a property through TAUK and couldn’t be happier with the service I received from Clare. From the initial viewing right through to completion, Clare was professional, approa... Zobacz więcej
Sue guided me through every stage of selling my flat and was honest from the start that, as a leasehold property, the process could be lengthy and sometimes frustrating. As a first-time seller, I ha... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Little Bit Extra That Makes a Difference At TAUK, we believe the difference between an ordinary outcome and an extraordinary one is often just a little extra care. That’s why we always take the time to truly understand what makes your home special. We also put extra thought into how we present it to potential buyers, showcasing the details that make it stand out. Every small touch – an extra hour spent on staging, a thoughtful follow-up call, a carefully chosen photograph – adds up. For you, these efforts mean less stress and more peace of mind, as no single detail is left to chance. These small, meaningful touches come naturally to us, and they make a world of difference in your experience. This quietly confident approach is what sets TAUK apart. We put quality before quantity, service before sales, and people before numbers, making each move with care and expertise. With that little bit extra at the heart of everything we do, your home’s journey is handled with warmth, assurance, and careful attention to detail that leads to extraordinary outcomes for homeowners.
Dane kontaktowe
Zjednoczone Królestwo
- 02081 871 747
- enquiries@theagencyuk.com
- theagencyuk.com
Odpowiada na 54% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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⭐️⭐️⭐️⭐️⭐️ Reliable and Accommodating
I recently purchased a property through TAUK and couldn’t be happier with the service I received from Clare.
From the initial viewing right through to completion, Clare was professional, approachable, and always kept me updated. Communication was excellent throughout, and she was quick to respond whenever I had questions or needed information.
Buying a house can be a stressful process, but Clare made it feel as smooth and painless as possible. Her proactive approach and attention to detail helped keep everything moving along and gave me confidence throughout the purchase.
I’d happily recommend TAUK to anyone looking to buy or sell a property, and Clare in particular was fantastic from start to finish. Thank you for all your help!
Just sold after 9 days being on the…
Just sold after 9 days being on the market with Sheridan Hollands of TAUK previously on the market with another estate agent for 12 weeks.
Sheridan is very good at his job, and had a different approached to marketing our property, which certainly did help.
Sheridan was available 7 days a week, helped us to understand how to present our property at its best, to potential buyers .
Sheridan accompanied us to one of our viewings which was very helpful, his trained eye's did see potential, along with small faults that we would of missed.
The analysis Sheridan did on sales of similar properties helped us to negotiate on our next property.
Sheridan gives you a honest valuation, always on time, professional and made the sale and buying a lot less stressful.
Photographs, video and the use of a drone, which gives you a aerial view of your property which was fantastic.
Overall very professional and we would not hesitate to recommend Sheridan to anybody.
Worth every penny!
Sue guided me through every stage of selling my flat and was honest from the start that, as a leasehold property, the process could be lengthy and sometimes frustrating. As a first-time seller, I had no idea how complicated it could become, but her support, advice and regular check-ins made a huge difference throughout.
What really stood out was how personal her approach was. She took the time to get to know me and tailored everything around what I needed, rather than treating me like just another client. She was always available to answer questions, explain things clearly and provide reassurance whenever I felt uncertain — always with prompt, professional responses.
Having someone so proactive and genuinely invested in the sale made the whole experience far less stressful. I wouldn’t hesitate to recommend Sue to anyone thinking of selling their home through a personal estate agent. Worth every penny.
From the very first introduction to Mia…
From the very first introduction to Mia we knew we had found the right person to help us find our home.
There wasn’t anything that we couldn’t ask that Mia didn’t have an answer for. We knew were dealing with a great person and an even better agent.
We can’t thank Mia enough for helping us find our home for our family.We would definitely use her again without hesitation.
We dealt with Mia and she has made the…
We dealt with Mia and she has made the whole experience just so easy and stress free but made us laugh along the way just a lovely character so easy to speak to and get honest and fast responses , thank you Mia
We have just bought a house through…
We have just bought a house through Tom. From the very beginning, Tom was brilliant — he kept in touch with us throughout every stage, communicated clearly, and always made us feel comfortable reaching out whenever we had questions.
He was also incredibly helpful when arranging second viewings and getting measurements for us, which made everything so much easier. Thanks to his support and professionalism, the whole process felt very smooth and stress-free.
Thank you, Tom — we are so excited to settle into our new home!
Absolutely outstanding service from Tracey & Iain at TAUK.
Selling our home was always going to require a very specific approach. We knew it needed the right buyers, not just a standard marketing process. From the moment we began working with Tracey and Iain, the difference in service, professionalism and personal attention was exceptional, from the fantastic photos of our property to arranging an open day to maximise awareness.
Their knowledge of the local area and market conditions is truly outstanding and gave us confidence throughout what became a long and at times emotional process. What really sets them apart is how flexible, responsive and committed they are, nothing ever felt too much trouble, and we genuinely felt supported every step of the way.
Tracey in particular was incredible at managing both the ups and downs that naturally come with a lengthy sale. Her experience and understanding of the market meant that even during difficult moments, she remained calm, proactive and reassuring, always guiding the process forward with honesty and professionalism.
Communication throughout was excellent. They were available on WhatsApp to discuss items out of office hours throughout the year long process. We were constantly updated, given honest feedback during the sale process and always felt that our sale mattered to them personally. The level of care and attention we received is something you simply would not get from a larger or more traditional estate agent.
Tracey and Iain combine professionalism with genuine kindness and empathy, which made such a stressful process feel far more manageable. We honestly cannot thank them enough for everything they did for us and would highly, highly recommend them to anyone looking to sell a special home with agents who truly care.
Many Thanks
Marc & Tanya Joesbury
Tracey from TAUK
Tracey from TAUK (Norfolk based) has been absolutely superb - I can’t thank her enough for her expertise, honesty and patience for the last 12+ months. What has been an incredibly stressful period has been made all the better having someone like Tracey looking after things.
Jonathan Hall = Amazing!
Jonathan was the estate agent dealing with the purchase of our brand new home. From the first viewing up to the day of completion, Jonathan was professional and friendly. With the what’s app group he set up with myself and my husband, communication was consistent throughout and no matter what questions we had big or small, he would reply and kept us updated throughout the whole buying process. We can’t thank Jonathan enough and would recommend him for both those selling and purchasing! He made what can be a pretty stressful process the most smoothest and calmest one! Thank you again
Absolutely outstanding service
We came to Tracey and Ian Fisher at TAUK after having worked with a large estate agent group for the best part of a year.
Our large, extremely old, beautiful but unique family home of 40 years was always going to need the right buyer, not being a generic sort of property, we knew that. Unfortunately the estate agents we worked with, though keen and committed at the start, soon became distant as the months went on. There seemed to be no effort to market the property to the specific potential buyers in the area and any queries around that from us just resulted in "put the price down". We had very few viewings and no offers.
We then began working with Tracey. From the outset her approach was personal, responsive and extremely efficient. She really took the time to get to know the property and us before marketing it in a much more targeted way, thinking outside the box and encouraging us to keep the faith as "the right person definitely is out there and we only need one"! Possibly the aspect of Tracey that impressed us the most was her ability to understand that this was a very emotive situation, particularly for my elderly father.
Viewings quickly followed and Tracey kept us updated and gave honest feedback. She was available to chat pretty much anytime and her attention never wavered once throughout the process. Within a few months the perfect buyers were found and the sale commenced. Tracey held our hands during this emotional time and it really was pretty easy with her constant support.
On the day of completion Tracey came to see my dad with a beautiful painting she'd had made of the cottage with the dates he'd lived there. It was such a kind gesture and so typical of Tracey's incredible kindness and care.
I simply cannot thank Tracey enough for her kindness and professionalism throughout this process. She is a very special person who is somehow able to make an emotional, stressful process like this feel not only calm but also meaningful. Truly one of the most outstanding people we've ever met and we'd now never use anyone else. Highly, highly recommended.
Exceptional service - above and beyond
I engaged Luke Alexander at TAUK to sell a house I was executor for. I live in the USA and the engagement was easy and efficient with no diffuclties associated with me being oversees. In fact, Luke went above and beyond to help with some of the local logistics associated with the sale. Exceptional service and a great experience. I highly recommend TAUK for their personal service and professionalism.
Incredible!!!!
Sarah Walter’s/Newport/
Can honestly say Sarah is incredible at her job you won’t find anyone better she made the whole process basically stress free and nothing was ever to much for her!!!
Simply the best 5 stars all round!
From day one Adam stood out from the other estate agents who visited my property. He saw the potential, helped me make it more sellable (it had been rented out) and was kind and understanding when I found the whole process a bit emotional. He was always at the end of the phone, kept me up to date every step of the way and answered all of my stupid (to me) questions with endless patience. Because I lived some distance away from the house I was selling, Adam took care of anything that needed doing, from checking in on the property, doing final meter readings and generally going above and beyond. If I could give 10 stars I would. Thank you Adam for making it a much nicer experience than expected! X
After being on the market what felt…
After being on the market what felt like forever and one fallen through sale, it was pretty obvious to Nick I was at my wits end! He had the uncomfortable conversations around pricing and valuations and I’m so glad he did. When many agents promise you £1000s in profit, Nick’s valuation and advice was honest and meant that I secured a sale after relisting the house with him within a matter of weeks! The marketing was amazing and the house had never looked so good! The sale took longer than expected due to unforeseen circumstances but Nick kept me updated throughout the whole process. Nick is always at the end of the phone and will answer any questions around the clock (I don't know how he does it!) thanks to Nick for an excellent job well done!
Sheridan has been nothing short of…
Sheridan has been nothing short of amazing! Friendly and knowledgeable; he was always available any time we had a question or concern. Equally when we hit a few hurdles during the process he was constantly pushing and driving the sale for us. Without him I am not sure we would be getting the keys to our dream home on Monday, and all of this from an agent that was not even acting on our behalf! 5* service from a 5* chap!
Excellent Service
Sheridan dealt with a property sale for us.
He took care of all the marketing, viewings and even ran an open house event.
He took on everything including creating a presentation of the property with a drone video.
I would have no issue recommending this service.
Professional, smooth and trouble free.
Knowledge and professionalism
I had the pleasure of attending a viewing with Donna Lewis, and I can confidently recommend her as a highly knowledgeable and professional real estate agent. Her preparation for property presentations was outstanding – every detail was carefully thought through, which made a great impression.
She was able to answer every question and provide clear, reliable advice throughout. If you’re looking for a competent and trustworthy agent, she is definitely the right choice.
I had a really positive experience with…
I had a really positive experience with Donna Lewis. She was professional, approachable, and always quick to respond to any questions I had, which made the whole process feel much less stressful. She always gave honest, helpful advice that I felt I could trust.
What stood out most was her communication, I was kept updated at every stage, and nothing ever felt unclear or rushed. She genuinely seemed to care about getting the best outcome for me.
I would highly recommend Donna to anyone looking to buy or sell a property. Her support and dedication made a big difference, and I wouldn’t hesitate to use her again in the future.
Clare Towl was a hero!
I have just purchased a house in Falmouth from Clare Towl, who was an exceptional estate agent to deal with. From the moment I viewed the property Clare was honest, patient and didn’t try any hard-sell tactics, like I had experienced with other estate agents in the past. I really felt that I could trust Clare to provide honest and useful information from the get go.
Throughout the entire buying process, Clare has been on-the-ball and very organised. She was particularly great at liaising between myself, the sellers and the two solicitors. Clare helped ensure cohesion and that all parties were communicating quickly and effectively. Any queries I had (even the small annoying ones) Clare dealt with very quickly, and was able to explain the buying process to me. I really valued her patience, knowledge and eagerness to provide help wherever needed.
I would 100% recommend Clare Towl as a refreshingly honest, knowledgable and reliable estate agent.
Me and my partner struggled to sell our…
Me and my partner struggled to sell our house with misguided advice and valuations. Until Clare Towl came along and from the minute of walking through our door was professional honest and set our realistic expectations. A month to the day later we were sold! Clare did open houses and social media adverts anything you could think and would highly recommend to anyone to be your chosen estate agent. Thank you Clare!
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