My first order was perfect, arrived quickly and all fine. Queries before ordering dealt with really well. Second order took 2 weeks and was not cut accurately. When I rang to explain, I was told send... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have used the store twice. We found the web site well laid out. Ordering was as hassle free as possible. Most importantly we got exactly what we expected, promptly. Our kitchen surfaces could serve... Zobacz więcej
Reakcja na opinię
Sales staff ... perfect ! Customer services staff ... perfect ! Product .... I've NO idea about it, because they used Tuffnells who have pretended to do a delivery twice now and are on the verge... Zobacz więcej
Reakcja na opinię
Needed two sheets of acrylic to replace glass broken in the recent wind storms, did not want glass again as my pet nearly cut himself walking on the shards. Older house the panes are not regular s... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca polietylenowych i plastikowych arkuszy
- Sklep z produktami plastikowymi
- Dostawca produktów plastikowych
Napisane przez firmę
A leading UK supplier of Cut to Size Plastic sheets for all your requirements.
Dane kontaktowe
3 Carriage Drive, DN4 5NT, Doncaster , Zjednoczone Królestwo
- 0114 3570329
- sales@theacrylicstore.co.uk
- theacrylicstore.co.uk
4,2
Dobra
229 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Arrived on time well packaged i fitted…
Arrived on time well packaged i fitted same day looks amazing really good quality very happy
5 września 2022
Odpowiedź od The Acrylic Store
Fantastic! We hope your project is completed, we would love to see your final outcome!
Very good service
Very good service, order cut to exact size,
quick delivery, well packed, excellent.
Regards
Ian Brown
2 września 2022
Odpowiedź od The Acrylic Store
Fantastic news! Thank you for your review
Bespoke mirror.
Wanted a mirror for our motorhome, spoke to customer service for some advice who were very helpful. Ordered online & opted for standard delivery but arrived the following day. Very pleased with the finished product.
1 września 2022
Odpowiedź od The Acrylic Store
Excellent! We are pleased to have met your expectations. Thank you for taking the time to give us this feedback
Odpowiedź od The Acrylic Store
Many thanks for your kind feedback. Pleased to hear you are happy with the level of service provided
Don’t use bad service
Don’t use. Bad service sent me a diff size piece from the rest of my order then wouldn’t replace or refund due to it already been put onto wall. When seeing the difference I asked for refund as thay excepted it was there error there side and wouldn’t do anything about it.
11 sierpnia 2022
Opinia niezależna
Odpowiedź od The Acrylic Store
Customer Service have already been in contact with you.
Yes we have made an error at our end, however because the material has been fabricated on by your builders and it has already been mounted onto the wall, we cannot return or replace this item
Odpowiedź od The Acrylic Store
Many thanks for your great review
Acrylic panels looks great as bath…
Acrylic panels looks great as bath panel in my renovated bathroom. I ordered enough for side and end panel however larger panel arrived damaged-possibly in transit. Contacted supplier and sent pics of cracked panel, no issues getting replacement which arrived intact and priority delivery.
5 sierpnia 2022
Odpowiedź od The Acrylic Store
Many thanks for your feedback. We are pleased our Customer Service team were able to rectify this issue for you promptly. Apologies if this delayed your project or cause any further inconveniences
Samples were sent and arrived next day
Samples were sent and arrived next day. Brilliant service. Am just about to put in an order
4 sierpnia 2022
Odpowiedź od The Acrylic Store
Fantastic! Thank you for your honest and great feedback.
fantastic customer service
Having placed my order I realised i had forgotten to add polished edges to my order so emailed customer services, who almost immediately responded to say the order would be amended, then followed this up to say that they would not be charging for this "extra". Product was perfect and dispached on the same day the order was placed
4 sierpnia 2022
Odpowiedź od The Acrylic Store
Amazing news!! Our team try their utmost to make customers experience as smooth and stress free as possible. Delighted to see you are happy with the service and your purchase
Odpowiedź od The Acrylic Store
Thank you for your review
Excellent range of good products.
Excellent range of good products at reasonable prices. Fast turnaround of order.
1 sierpnia 2022
Odpowiedź od The Acrylic Store
Many thanks for your great feedback
Delivery ok I didn’t get told it was…
Delivery ok I didn’t get told it was out for delivery so didn’t know if it had turned up!! Everything was ordered 440mm high but one item came 44mm high doesn’t someone think is their something wrong here? Fair enough you’ve replaced it but I have to get someone back to fit … additional cost to me🤷♂️
19 lipca 2022
Odpowiedź od The Acrylic Store
We are already aware of this. This was a manual order entry error which we have taken full responsibility for and replaced the 1 panel as urgently as possible. Again, apologies for any inconvenience this has caused
Fantastic company and excellent…
Fantastic company and excellent customer service. I will definitely use them again and will recommend them to all my family and friends. Thanks Joe for all your help
14 lipca 2022
Odpowiedź od The Acrylic Store
We will pass this feedback onto Joe personally. We're delighted to see you have had a great journey with us!
Odpowiedź od The Acrylic Store
Brilliant! Exactly what we like to hear
Fantastic fast service
Fantastic fast service, acrylic came perfectly packaged and in great condition
13 lipca 2022
Odpowiedź od The Acrylic Store
Amazing! Glad to see you're happy
Great service and delivery
Very helpful customer service chat and great delivery. I only paid for standard delivery but they came 2 days later! Items were well-packaged.
The only thing I would suggest is to have some printed wording on the protective film because, at first, I was bemused because the panels appeared to be blue instead of clear (for window tertiary glazing) and scratched! I was expecting a protective skin but it did not appear to have one as the skin was so well-placed. I was part through a complaint before I thought to check!
Don't know if any others make this mistake!
13 lipca 2022
Odpowiedź od The Acrylic Store
Many thanks for your feedback.
Ordered easily online
Ordered easily online. Delivered quicker than expected.would definitely use again
12 lipca 2022
Odpowiedź od The Acrylic Store
Fantastic! We hope to see you again in the near future
Odpowiedź od The Acrylic Store
Many thanks for your 5 star review
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.