My first order was perfect, arrived quickly and all fine. Queries before ordering dealt with really well. Second order took 2 weeks and was not cut accurately. When I rang to explain, I was told send... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have used the store twice. We found the web site well laid out. Ordering was as hassle free as possible. Most importantly we got exactly what we expected, promptly. Our kitchen surfaces could serve... Zobacz więcej
Reakcja na opinię
Sales staff ... perfect ! Customer services staff ... perfect ! Product .... I've NO idea about it, because they used Tuffnells who have pretended to do a delivery twice now and are on the verge... Zobacz więcej
Reakcja na opinię
Needed two sheets of acrylic to replace glass broken in the recent wind storms, did not want glass again as my pet nearly cut himself walking on the shards. Older house the panes are not regular s... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca polietylenowych i plastikowych arkuszy
- Sklep z produktami plastikowymi
- Dostawca produktów plastikowych
Napisane przez firmę
A leading UK supplier of Cut to Size Plastic sheets for all your requirements.
Dane kontaktowe
3 Carriage Drive, DN4 5NT, Doncaster , Zjednoczone Królestwo
- 0114 3570329
- sales@theacrylicstore.co.uk
- theacrylicstore.co.uk
4,2
Dobra
229 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My friend recommended you
My friend recommended you. I found the website easy to navigate and the product was sent to me very quickly. Good email communication, sturdily packaged and nicely finished acrylic.
2 marca 2022
Odpowiedź od The Acrylic Store
Wow, we really appreciate recommendations. We're very delighted you are happy with your purchase
Excellent service
Very easy to use website. Great product range. Used their acrylic panels to replace glass on a small lean-to greenhouse. So much lighter and safer in strong winds.
Very speedy delivery.
2 marca 2022
Odpowiedź od The Acrylic Store
Many thanks for your lovely review, we really appreciated this
The site was easy to use and ordering…
The site was easy to use and ordering was so simple- just follow the instructions! The panel arrived quickly and well packaged and was exactly as described.
Would definitely recommend to friends.
9 lutego 2022
Odpowiedź od The Acrylic Store
Lovely 5* review, thank you. We hope you see you again soon!
So helpful
So helpful. Resolved any issues in a really friendly and timely way. Would recommend.
8 lutego 2022
Odpowiedź od The Acrylic Store
Brilliant feedback. We will pass this review onto our Team.
Great customer service
Very good product at a good price. Some panels arrived damaged in transit. Tracey resolved issue quickly and sent out replacement
Great customer service!
3 lutego 2022
Odpowiedź od The Acrylic Store
Apologies for the issues you have faced, we're glad this could be rectified efficiently. Thank you so very much for your lovely review. We have passed your kind words onto Tracey personally!
everthing as requested
2 lutego 2022
Odpowiedź od The Acrylic Store
Brilliant! Thank you for your review
Ordered a couple of acrylic sheets for…
Ordered a couple of acrylic sheets for large poster frames going in my workshop because they weigh half that of glass and won’t ever break like glass if knocked. Delivery was pretty quick too.
2 lutego 2022
Odpowiedź od The Acrylic Store
Many thanks for the 5* review. Very pleased with your kind words and feedback
Great service
Great service. I ordered a few samples, which arrived very quickly. The quality is very good and customer service is excellent. I would definitely recommend.
31 stycznia 2022
Odpowiedź od The Acrylic Store
Thank you ever so much for your 5* review. We're glad we met your expectations
Excellent quality product and very fast…
Excellent quality product and very fast delivery. Measurements exact.
27 stycznia 2022
Odpowiedź od The Acrylic Store
Many thanks for your 5* review and great feedback
Still haven't received my order and…
Still haven't received my order and have had absolutely no response to my emails
23 stycznia 2022
Odpowiedź od The Acrylic Store
Many thanks for your review. I have arranged for the Customer Service Team to look into this for you, they will contact you shortly
Easy to order online
Easy to order online, quickly confirmed date for collection, easy to collect direct from warehouse, excellent service
21 stycznia 2022
Odpowiedź od The Acrylic Store
Thank you for your 5* reviews. We are pleased the process from start to finish was as smooth as possible for you
Ordered a white acrylic splash back…
Ordered a white acrylic splash back with pre drilled countersunk holes. All arrived well wrapped with corners protected .Very happy.
21 stycznia 2022
Odpowiedź od The Acrylic Store
Fantastic! We are glad you were happy with the end product
Very pleased with with the service
Very pleased with with the service. Quality product cut and polished to precision. Delivered within days of placing the order, excellent service can't fault anything.
21 stycznia 2022
Odpowiedź od The Acrylic Store
Many thanks for the 5* review. Thank you so much for your kind words
Perfect product and excellent customer service
I have used them three times now and always been very satisfied with the product. My one interaction with customer service was also very satisfactory and felt very personal and looked after. Highly recommended!
20 stycznia 2022
Odpowiedź od The Acrylic Store
Great feedback, thank you! We will be sure to pass this onto our Customer Service Team
Excellent service
20 stycznia 2022
Odpowiedź od The Acrylic Store
Many thanks for the 5* review. Glad you were happy
Not true to their word
Small thing - but they say order samples, and you get your money back if you order full product. 4 weeks later, several emails and contacts - no refund for the sample order despite ordering full product.
15 grudnia 2021
Opinia niezależna
Atrocious customer service- never reply
Atrocious. Wish I had also read the recent reviews before ordering. Trying to sort return & refund for goods ordered on website but despite x5 emails / x3 phone messages (voicemail only available) and x2 FB messages - no response whatsoever.
26 listopada 2021
Opinia niezależna
Terrible. I wish I had read these reviews before ordering
I wish I had read these reviews before I ordered. Like previous reviewers - I ordered white frosted acrylic and was sent solid white gloss acrylic. After numerous emails they agreed I could have a refund but only if I first paid £25 to return the item!! Obviously given that other reviewers have not received refunds they were promised I am not going to throw good money after bad. Avoid this company like the plague!
25 października 2021
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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