TeslaRents Recenzje 306

Wynik TrustScore: 3 na 5

2,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

.5 Stars if I could I wanted to like Eon given all the positive reviews, but my experience was the complete opposite. I was overcharged for tolls and supercharging, and when I asked for documen... Zobacz więcej

Oceniono na 1 z 5

This place sucks so hard. Worst customer service of any business ever. They stole my money and are refusing to speak to me on the phone or do anything about it.

Oceniono na 5 z 5

Consistently the best customer service and cars. I've used TeslaRents a few times now and there's simply no turning back – as long as I'm in a city where TeslaRents is in, I'm renting a Model 3 from t... Zobacz więcej

Oceniono na 5 z 5

This was the Best Car rental experience ever. Contact less Car emasculate just get in and go return process the same. By the way if you should encounter a situation customer service Byrant.... Zobacz więcej

Informacje dotyczące firmy

  1. Wypożyczalnia samochodów

Informacje przekazane przez różne źródła zewnętrzne

Drive the world's most elite supercars. Boutique luxury car rental experience with the only Model S P100D Supercar and delivery across the Northeast


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

306 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

TeslaRents has been fantastic

TeslaRents has been fantastic - Bryan and his crew made sure that if there were any questions they were answered promptly - and as first time Tesla users it was good to know that you could reach out if there were any queries

28 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

EV rental

Tried to rent an EV from one of the big rental companies but none had one available. I am glad they didn't. Teslarent turned out to be great.

25 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Really a great experience overall

Really a great experience overall. The communication was excellent I mean any time of the day & night they were super responsive. Mark was great for me personally. I was skeptical at first renting with this company that I’ve never rented from before but they made everything very smooth and eventually I know I had nothing to worry about! 10/10 service!

24 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

I was a first time Tesla driver and…

I was a first time Tesla driver and called TR from my ride to see if someone could walk me through the basics. The gentleman at the lot (I’m embarrassed I can’t remember his name) said he was just about to leave but would stay and help me out. Outstanding customer service, fantastic car - I rented a Model 3 Performance, all in all a terrific experience.

22 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent rental

Had a great first experience with TeslaRents, with a two-week rental of a Model Y for our vacation. The specialist was easily accessible via text when needed, and the whole process was smooth (though a Manhattan pickup location would be great). Would definitely rent here again.

16 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Started off rocky

Started off rocky. But a simple call cleared all of my concerns. Great vehicles and overall. Wonderful management of vehicles and fast processing.

14 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Repeat customer

This is my second time renting a Tesla vehicle with this company. They are so accommodating, easy to reach, and we’ve thoroughly enjoyed both experiences. We will certainly utilize their cars until we buy a Tesla ourselves!😉

11 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great service. A dream !

Is the first time we use this service to rent a car. And is outstanding, the quality of the service and the timing of the communication is just perfect. We where in need of a car to drive to the hamptons from JFK and no way to find a car with any rental service. Finally I found this service and is just a dream. Everything is really perfect. I wish all big brands of rentals could learn about you ! Congratulations !

10 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Again giving a another review because I…

Again giving a mother review because I paid this company Tesla Rent $213 for a rental. Never received any type of confirmation. When I went to go pick up the Tesla after I “reserved” there was no one there. I tried calling the place but like I said they had to have blocked my number. It doesn’t even ring anymore.

This place definitely took money and is not even making themselves available to help in regards to giving a refund.

5 sierpnia 2022
Opinia niezależna
Logo TeslaRents

Odpowiedź od TeslaRents

Hello Jacari, thank you for providing us with your contact information. I can understand your frustration, here’s what happened - you made a booking at 2am for a 5am pickup on the same day. At 2:14am, our payment processor, stripe, sent out an early fraud warning on the card that you’d used to make the booking. At 2:58am, our team sent you a cancellation notice email to the address you used to book (different than the email address you provided here) and fully refunded the payment (these usually take 3-5 business days, so it should have already posted in your account). It seems very likely that the email you provided at booking was incorrect or misspelled given that you received neither the booking confirmation nor cancellation notices. I hope you can understand, we interface with a significant amount of attempted fraud on our site with scammers tryinf to book using stolen credit cards etc. In your case, given your feedback, this appears to have been a genuine attempt that was mislabeled as fraud by stripe. If you’re willing to provide us with additional information so we can verify your payment and identity, we’d be more than happy to book you in again at your convenience for free at our excellent expense. You can reach us anytime at support@teslarents or 8573990442 for us to rebook you. Assuming you’re willing to provide additional information, We look forward to making this right and taking care of you.

Kindly,
The TeslaRents Team

Oceniono na 5 z 5

I had a great experience

I had a great experience. My Tesla rents contract walked me through the pickup experience and any issues I had during the rental. The car was amazing. The whole experience was great.

24 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

A great adventure

Decided to rent a Tesla for the adventure of it. Delivery of the car to me was seamless. Amir stayed to explain the car and answer my questions. He even answered a couple of texts during my trip when I had them! The car itself (Model X) was fabulous (but bigger that I am accustomed to driving.) Every place we stopped to charge, there was a community of people ready to share their experiences as well. We were approached several times about the car by strangers. “What’s it like to drive?” “Can we see how the rear doors open?” Even the most rural areas, there was no problem finding a Tesla Supercharger. There were a couple of glitches with navigation (it told us to turn where there was no road, so we had Waze as a back up.) Would definitely rent again!

18 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Overall the experience was a positive…

Overall the experience was a positive one. As a first time Tesla driver, we appreciated the quick tutorial (virtual and in person). The rental process was easy and the agents were just a phone call away to answer any questions. And of course, the Tesla was an out of this world experience. It was hard to go back to my regular car.

16 lipca 2022
Opinia niezależna

Doświadczenie Trustpilot

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