Terra Nova Equipment Recenzje 299

very quick delivery, and very happy with the southern cross 1 and terranova service 0

Great price. Great quality. Promt delivery.

Great products. Terra Nova gear is in my opinion the best. It’s well made and considering the modest initial outlay most items will last a lifetime giving outstanding performance. I’ve never had to have anything replaced under warranty but I understand the customer service is fair to excellent. I wouldn’t change my two tents for anything else on the market.

The item I ordered was quickly delivered and was ‘as advertised’ and of very good quality.
I would order from this supplier again.

Superb quality and service. Very pleased with my new tent.

Great tent at a great price with fast delivery.

Arrived on time and as described. Hassle free. Thank you for using DPD they are great

Ordered an advertised product and after a delay was informed it wasn't available - it is still being advertised.

It would have been happy if I 'd had been offered a discount on a future purchase but no, so just disappointed really.

Arrived promptly with no damage. Invoice and instructions included.

I was able to put up the tent fairly easily and quickly.
It looks sturdy and reliable.

First off I've not had the helm 2 not been camping yet but I have had it up in the garden, The tent I bought is what they call a grade B , reduced price due to defects of slight second hand /ex display , the repair work is of a high standard and I am very happy with the tent , I did send an email to customer service before purchase and they replied prompt even though it was a standard reply , I am very pleased with the service and my purchase

The quality is very good, easy to set up, strong in construction.

Purchased the Limited Edition 40th Anniversary Quasar tent from the Terra Nova website as it was on sale even though I live in Australia. The process of purchasing was very stressful and unpleasant, first a glitch on the website which prevented the deduction of the VAT and the site informed me that I would be charged ~96 pounds to ship the tent to Australia. Given this glitch I organised the free shipping to a relative in UK following which I was informed by Terra Nova they can do VAT deduction if they ship to Australia. I emailed the company to try to find a better solution due to their website glitch but found myself in an even more disappointing situation: no reply to my emails and no apologies for their issue. I always consider good business to communicate with their customers to help them navigate an issue. This sadly has been far from the case here.

Fantastic Service. Super fast delivery!
Very happy with my Solar Photon pole set.(new pole for Christmas present)
Thank you:-)

great service with a very fast turn around, have had a quick look and quality of the tent/ stitching looks top notch.

They’re very good. I had some small issues with their customer service, but they were minor. I’ve only camped in the garden with tent but honestly impressed. The stitching is good, the materials seem nice and sturdy and with 40D nylon I hoped they would be. Even though I haven’t tried it in a storm I have confidence that it would hold up and keep me safe.

Simple and easy, good value and excellent quality. Tu