0 updates for shipping says 48 hour delivery time and it took over two weeks to come however i orderd a chain off them a few years ago and only just lost it being the reason im buying another and... Zobacz więcej
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Ordered a chain for my son at the start of November - got an email confirming order but still haven’t received - waiting over 20 days now. Have emailed several times but no response. Won’t be orderi... Zobacz więcej
Had verification that it was ordered then heard nothing at all for 3 weeks even after contacting the company many times then got a random email to say it’s on its way heard nothing from any mailing co... Zobacz więcej
Stunning Quality I bought a gold chain from Tericci for my boyfriend, and it exceeded all my expectations! The quality is incredible, luxurious shine, solid weight, and a premium feel. He absolutel... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Tericci is a leading jewellery brand which was born and operates within the UK. Constantly innovating, designing new pieces and forever improving core foundations. Inspired by past and present HipHop culture, Tericci are always setting the levels. Designed in Britain: All pieces are designed at the Tericci HQ, based in the North-West of England. The in house design team are always pushing their limits to ensure Tericci remains current, on trend and ahead of the market. The Tericci Team: We all share the same vision, drive and ethos. We are all UK based and operate collectively at the Tericci HQ. Our team has been hand-picked by the founder, hiring specialists in all fields.
Dane kontaktowe
Zjednoczone Królestwo
- support@tericci.com
- tericci.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ridiculous customer service
Ordered a chain start of this year that I have previously purchased as it broke, placed order for the exam same chain ( mm and everything the EXACT same) as I had when it arrived it is completely different chain, no where near similar. I contacted the company via the email address provided on 19th and 21st of May 2025 but had no response except asking me for a review. They have never replied to the email and made it quite clear they have no care for their customers at all after they have the money. Avoid as they will send you wrong item and then ignore all contact efforts.
The shipping took a long while
The shipping took a long while. Otherwise the product is very good
Still waiting after 4 months for order
I have been waiting for my order for like 4 months now and I payed for 1-2 day shipping. They will also not respond to any emails I send asking for updates or refunds.
Shipping
The quality of the chain is very nice and all but shipping took 3 weeks not 4-7 days and I had to pay 30€ beacuse Czech post said the UK “isn’t in the European Union” which it isn’t but its not like I have to pay fees when getting an order from a different non-European union country.
Absolutely shocking way to run a…
Absolutely shocking way to run a business, says 2/3 days delivery, ordered for holiday on 20 th July 9 th August still not here , have sent a few emails and nobody have decency to contact me, I’ll never use again
Still haven’t received my order or a…
Still haven’t received my order or a reply to email chasing the order! Been over two weeks and heard nothing. Absolutely terrible!!
Still not got it payed extra for 1-2…
Still not got it payed extra for 1-2 days shipping still waiting over a week later with no update. No response from the company sent an email and messaged them on instagram just want to know what’s happening at this point or I want my money back.
I’ve been using Tericci for 4 years now…
I’ve been using Tericci for 4 years now and everytime I buy a piece of jewellery from them, they never fail to impress. From the packaging, to the shine on the white gold chains, it really is a steal.
want a review, I have no item !!!
Been asked for a review but haven’t received the item ????
Ordered two weeks ago and paid for 2-3 day delivery, but no show, no replies to emails and no phone number to call. Ordered two years ago and had no problem.. such a shame ! Would say not to bother ordering off this site !
No Communication and No Product
Hello! I put in an order 14 days ago (10 working days) and I was instructed to review my order status on the Shop app. The status has said “preparing shipment” since day number 2. I sent an email 3 days ago and have not received a response yet. There is no phone support for better and immediate communication. Not the best process so far!
absolutely TERRIBLE haven’t received…
absolutely TERRIBLE haven’t received order after two weeks this is a scam do not buy from them
I ordered a bracelet last Friday just…
I ordered a bracelet last Friday just gone and I the delivery was meant to come between 2-3 working days yet it still has not come I have emailed about this it still have not had a reply
Order placed a week ago goods not received
Order placed a week ago, no goods received. No response to my email. My son placed the same order a week before I did and still has received nothing. Dreadful service despite having successfully ordered in the past.
Website says 2-3 day delivery but…
Website says 2-3 day delivery but didn’t receive for nearly a month. Emailed more than once but no response. Other than that chain was good.
Emailed support about an issue 4 times…
Emailed support about an issue 4 times with no response, very displeased.
Did not send order
Did not send order. Had to request refund through paypal. Also tried to email the company but they didn't bother to respond.
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