Ordered from here September last year returned the package sent it second class Royal Mail. They claimed they never received the order weeks later and I never received a refund. Don’t like to leave ba... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Ordered from here September last year returned the package sent it second class Royal Mail. They claimed they never received the order weeks later and I never received a refund. Don’t like to leave ba... Zobacz więcej
Reakcja na opinię
Absolute love this company! Delivery is always super quick, and the products are of high quality! Will come back every time it’s my boyfriend’s birthday!
Reakcja na opinię
Very good items and prices to match. Customer service was exceptional as ordered wrong size but they resolved the situation easily and was constantly updated on status of order/exchange. Will buy fro... Zobacz więcej
Reakcja na opinię
Bought a chain for my partner but it was too small when it arrived. I checked the Twisted Pendant website and saw that they offer exchanges; I emailed them to make the exchange and it was super simple... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
Welcome to Twistedpendant! We are a Small Family owned business offering in trend and classic jewellery pieces. We aim to provide high quality jewellery with a great range to choose from without compromising on affordability.
We are devoted to achieving an excellent rating on Trustpilot through our quality service & products. With a small customer service team, we are able to help quickly and effectively adding a more personal touch to that of larger jewellery companies. When you shop with us you are working directly with our family. We truly appreciate every order so you will be in safe hands working with us!
Over the last 5 years we have build a significant following on social media. Followers around the world have loved our releases year after year. Check out some of our latest releases here.
Visit some of these pages to see our jewellery:
- Pendants
- Rings
- Earrings

Visit our socials for how to style your jewellery @twistedpendant
Norwich, Zjednoczone Królestwo
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered from here September last year returned the package sent it second class Royal Mail. They claimed they never received the order weeks later and I never received a refund. Don’t like to leave bad reviews but find it hard to believe that the package didn’t turn up.

Odpowiedź od Twistedpendant - Men's Jewellery Online Store

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Absolute love this company! Delivery is always super quick, and the products are of high quality! Will come back every time it’s my boyfriend’s birthday!

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Item posted and received quickly. Nice ring, no complaints at all!

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Had a few rings and pendants. All really good quality , nice designs and reasonably priced
Excellent customer service to

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Bought a chain for my partner but it was too small when it arrived. I checked the Twisted Pendant website and saw that they offer exchanges; I emailed them to make the exchange and it was super simple! As soon as they received the small chain, they sent out a longer exchange next day delivery at no cost! I just had to pay to send the small chain back. Thanks so much - the new chain is the perfect size!

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Ordered new black ring arrived really quickly and quality is excellent.

Odpowiedź od Twistedpendant - Men's Jewellery Online Store

Odpowiedź od Twistedpendant - Men's Jewellery Online Store

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Such amazing products which last. Had mine 2 years now and still in great condition. Highly recommend

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Very good items and prices to match. Customer service was exceptional as ordered wrong size but they resolved the situation easily and was constantly updated on status of order/exchange. Will buy from here again and would definitely recommend to anyone.

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Excellent customer service and efficient delivery, not to mention awesome products!!!

Odpowiedź od Twistedpendant - Men's Jewellery Online Store

Odpowiedź od Twistedpendant - Men's Jewellery Online Store

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Super prompt delivery, quality black earings, pure class, very happy.

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
I had such a great experience with Twisted Pendant!
I initially made a mistake with my order by purchasing single earrings instead of pairs, but Lucy and the team were incredibly kind, patient, and helpful throughout the whole process. They guided me on how to place a new order and even refunded the price difference without any hassle.
Their communication was quick, clear, and genuinely friendly — it really felt like they cared about resolving the issue rather than just following a policy.
It’s rare to come across customer service that feels this personal and thoughtful. I really appreciate the support and will definitely be ordering from them again.
Highly recommend!

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
This company is simply wonderful!
Lucy and the rest of the small family business have been fabulous.
From the easy to navigate website with such beautiful pieces to browse, through the sale process, fast delivery to excellent customer service.
There is not s bad thing to be said!
It was my son that found this site and marvelled at the choice and quality of the items for sale. He spent his savings buying earrings, bracelets and a necklace.
Through no fault of Twisted Pendant, he experienced a problem with his chain which, when we contacted the company to find a way to resolve, was fixed immediately and without any hassle whatsoever.
Lucy even sent some beautiful pieces to my son as a way of apologising for something outwith their control.
Just lovely and excellent communication throughout.
Thank you Twisted Pendant!
We will be back.

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
I would say I had a truly dreadful experience with this company. I placed an order with them back in August 2025, it arrived in my country in September, but I couldn t pick it up, so it got sent back. Their “last” update was in November, claiming they hadn t received the returned order despite several months having passes since September. And, even now, months later, I m still waiting on my refund or so much as a response.

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Ordered a pendant for my fiancé. It came next day, amazing quality and they sent a hand written note with free gifts. Just a beautiful touch. Will 100% be buying from twisted pendant again.

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
Took a while to come but was very good quality when it did.

Odpowiedź od Twistedpendant - Men's Jewellery Online Store
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