Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Me gustaria poder hacer un pequeño zoom para que la pista se viera algo mas grande. Veo los partidos la mayoria de vecea xon el movil y agradeceria verlo mas grande, haciendo zoom. Me gustarua poder... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Several times throughout the year the app will just be down due to global outages for no given reasons. Customer service is terrible. You can't actually talk to a real person. I have ended up in so... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I love the fact there is men's tennis to watch practically every week of the year AND you can search for replays of past events for favourite players or simply if you missed a tournament.

Oceniono na 1 z 5

ATP is a criminal organization that exploits players like clowns in a circus. The players are not asked anything, they are just pawns who play as they are told. Such a circus should be banned.

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługa streamowania filmów

Napisane przez firmę

Tennis TV – Official ATP Tour Live & On‑Demand Streaming Tennis TV is the official streaming service of the ATP Tour, giving tennis fans worldwide access to live and on‑demand coverage of every ATP Tour tournament, including ATP Masters 1000, ATP 500 and ATP 250 events. Subscribers can watch thousands of live matches and replays throughout the season, with full match replays, highlights, classic matches and exclusive ATP content. Tennis TV offers multiple courts, flexible viewing options and high‑quality streams, so fans never miss the action from their favourite players. Tennis TV is available on web, iOS and Android mobile apps, and on a wide range of connected TV and streaming devices, including Amazon Fire TV, Roku and Samsung Smart TVs, making it easy to watch tennis at home or on the go. Please note: Tennis TV covers ATP Tour events only and does not include Grand Slam tournaments or WTA matches. Fans can create a free account to explore the platform, with paid subscriptions unlocking full live and on‑demand access. Whether you’re following the biggest tournaments or watching matches on your own schedule, Tennis TV is built for tennis fans who want reliable, official ATP coverage all season long.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

207 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 80% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,3

Wszystkie recenzje

(207)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 61

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The 2026 lead up to Roland Garos and…

The 2026 lead up to Roland Garos and Wimbledon on this service is a scam. Paying for an ad-free subscription service only to be forced to watch endless loops of corporate sponsor commercials is enough to make want to find them and introduce an old broken tennis racket to their collective sphincters.

4 lipca 2026
Opinia niezależna
Oceniono na 3 z 5

I have had problems with continuous…

I have had problems with continuous image pauses from the beginning only on live streaming matches and only on TV (not on tablets or phones). I told you about it but you didn't manage to fix it. I have not this problem with Tennis Channel. The rest of your services are perfect.

4 lipca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, sorry to hear this. If you continue to experience this issue then please create a ticket through the chatbot on our help centre (support.tennistv.com/hc) and our customer service team will be in touch to help troubleshoot.

Oceniono na 1 z 5

It felt like a heavy weight serve in my chest.

In a moment of hope, I decided to invest in a TennisTV subscription, believing it would bring a touch of joy to my last days. But when the bill arrived, it felt like a heavy weight serve in my chest; I had been charged double the amount displayed. The screen had promised a fair price, and you reassured me that everything would be as it should. The truth, it leaves an aching scar, a tender wound beneath the skin. The soul, soon imprisoned by relentless darkness, cries out for a swift solace.

Last week, I reached out to your team, desperately seeking answers, but silence has been my only companion since. My life is already a minefield of frustrations with media companies; it seems my provider takes a delight in disrupting my access to vital emails.

I called modern commerce acid rain, that falls upon our weary, worn-out land,
corroding all we built with trembling hand, leaving naught but sorrow, loss, and pain.
Please, tender me some gentle faith, before despair becomes my wraith, let optimism grace my heavy heart, a spark to mend what falls apart.

25 czerwca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, we're sorry to hear this. I believe that this issue has now been solved following further email correspondence earlier this month. If not, then please reply back to last email with further details and we will help troubleshoot. Hope this helps.

Oceniono na 5 z 5

One of the best apps to watch and…

One of the best apps to watch and follow tennis.
This is the complete package to watch other tennis tournaments than Grand Slam.
It offers great content and subscription model is also good.
Good to see that everyday they are adding new features.

25 czerwca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, thanks so much for your positive review - we hope you continue to enjoy watching Tennis TV.

Oceniono na 5 z 5

Excellent service and virtually fault…

Excellent service and virtually fault free. Good value for money

24 czerwca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, thanks for your positive review - we hope you continue to enjoy watching Tennis TV. If you ever have any issues, please visit our help centre to contact our customer service team. Thank you.

Oceniono na 1 z 5

As I have been unable to use the app for 8 weeks surely I'm due a refund for all the hassle. No explanation been offered. I await your reply.


Having been charged £99.99 for a subscription to Tennis TV I've been unable to use the app.
They say I have to subscribe to Premium!
Can I add that I have already posted a review on Trust Pilot that vanished from the site today. Much longer than the one above. No idea what is going on with Tennis TV but it is very disappointing that as customers we are being ignored. They have our money and we have no service. Other people have posted similar reviews and have been either ignored for up to 2 months or ignored altogether. What is happening?

2 czerwca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, sorry to hear you have been experiencing issues accessing your Premium subscription. Please get in touch with us via digital.marketing@atpmedia.tv with proof of this payment (e.g. a receipt) and the email address you used to subscribe, and we will investigate this further.

Update: Please contact us by emailing through to the email address above and we will help with this refund request. Thank you.

Oceniono na 3 z 5

Cose da migliorare

Sono abbastanza soddisfatta della piattaforma. Scrivo per dare la mia opinione sul recente aggiornamento dell'applicazione su smartphone (aggiornamento obbligatorio). È molto peggio della versione precedente che fortunatamente è ancora fruibile su smart TV.....inoltre mi chiedo se non sia possibile introdurre la banale funzione di ripresa della visione esistente in tutte le piattaforme anche quelle gratuite...

17 czerwca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello Patrizia,

Thank you for your review of Tennis TV. We are working on bringing in the continue watching feature soon, keep your eye out for future updates.

Best wishes,
Tennis TV team

Oceniono na 1 z 5

I posted a bad review of Tennis TV

I posted a bad review of Tennis TV, and now they are trying to make out I got the wrong company. Unbelievable.

2 czerwca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello Louise, thanks for your message. The previous review from 24/04/2025 referenced Tennis Channel:

"Be WARNED. Do NOT sign up for Tennis Channel in the UK and think you are going to get everything they advertise. It's a complete rip off. You mostly get all these challengers tournaments.You have to be in the US to get most of the ATP tournaments they advertise."

This is the TrustPilot page for Tennis TV. If you have a Tennis TV account we'd be happy to help with any issues you have, please let us know.

Best wishes,
Tennis TV

Oceniono na 1 z 5

Get your act together!

Right, here we go again…since the new app was introduced I have had the following problems, which have not been resolved despite frequent engagement with customer services;
1. The Chromecast icon disappeared, so I was no longer able to cast from my iPhone to my TV - apparently “the team are working on this” but have heard nothing since.

UPDATE on 16 June 2026: Customer Services have kept me informed but there has been no resolution except to say the next version of the app should fix the problems/bugs listed here. However, they are unable to provide a release date and their advice is to just keep reinstalling the app on a regular basis!!

2. Many times when I open the app there is just a black screen with the logo in the centre - you cannot move on from this. In effect you are blocked! I’m paying £12 per month for this and getting an unreliable, very poor service.
3. I pay by direct debit on a monthly basis. Today, I managed to get the app to open and recognise me - Welcome Carol! - but it said I had to sign up to Premium to view any matches. Why should there be a delay in recognising my subscription just because I’m paying monthly rather than yearly? Once again I was blocked from watching matches today. UPDATE: another bug that they are aware of - reinstalling the app should fix it.

20 maja 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, thank you for getting in touch. We're sorry to hear about the issues you have faced with your subscription. Regarding Chromecast, this should be fixed in the next update which is coming very soon so please keep an eye out for that.

Regarding the other issues, please let us know if these also persist following the update by updating this review and we'll investigate this further.

Oceniono na 1 z 5

Paid subscription not being honoured.

It’s two months now that I have been without this service following the upgrade to their supposedly improved app. I have been a paid customer of TennisTV for over 6 years. Multiple emails to support with no resolution. Deeply frustrated and disappointed by a service that seems to think this is acceptable due to their monopoly position.

13 maja 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, sorry to hear this. If you are still experiencing this issue please reach out to us by emailing digital.marketing@atpmedia.tv with proof of your latest payment and the email address you used to subscribe, then we will investigate further. Thank you.

Oceniono na 1 z 5

Hopeless.I used to enjoy this app but the last…

I used to enjoy this app but the last month has been hopeless, being unable to watch matches on phone or TV.
Absolutely the worst, actually non existent, customer service.
Not the courtesy of a response to several emails.
This important service needs to be taken over by people who know how to run a business.

8 maja 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello David, sorry to hear this and that you had a poor experience with our customer service team. Please can you reach out to digital.marketing@atpmedia.tv with your Tennis TV registered email address and we'll look into this for you.

Oceniono na 1 z 5

Thiefs

Thiefs! I paid an abo for 6 months and after only one month it didn’t work any more.
I wrote several times to their help hotline by email but never had any answer back.
Definitely untrustworthy!!

22 stycznia 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, sorry to hear this - we'd like to help you with your account. Please can you reach out to digital.marketing@atpmedia.tv with your Tennis TV registered email address and we'll look into this for you.

Oceniono na 1 z 5

WTF...........Sinner v Fils today

WTF...........Sinner v Fils today, Sinner at two match points and the feed was suddenly cut, HOW DAMN RUDE.

1 maja 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Dear Maggie, sorry to hear you had an issue with this match. We've checked our reports from the day and this is the first report we've received mentioning this. The full match replay is available here if you'd like to watch this back, although we appreciate it's not the same as watching live: https://www.tennistv.com/videos/4496795/madrid-2026-sf-sinn. If you've had any issues since please contact us.

Oceniono na 1 z 5

After years of admiring this product......

After years of admiring this product, I am so frustrated with this new app. The user interface is poor and the lack of commentary on all matches apart from one court, is beyond comprehension. And that is after all the technical glitches of logging in. or casting to the TV etc

22 kwietnia 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello Shirley, sorry to receive this review. Tennis TV live streams offer commentary at all ATP Masters 1000, ATP 500 and ATP 250 events. However, live commentary is only available via our main tournament feed, not via our court feed options. The descriptions of matches on the Tennis TV apps and website will reveal which matches are being broadcast with our live commentary team. Please email digital.marketing@atpmedia.tv and we can look into your tech glitches/logging in and casting issues, hopefully we can help you with this. Best wishes, Tennis TV

Oceniono na 1 z 5

I don't think this company would want…

I don't think this company would want to improve. They simply refuse to return your money for months on end without supplying any service. There is always some technical error which can never be fixed, but you have to keep paying in the meantime. Absolutely pathetic!

26 kwietnia 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello Pieter, sorry to hear receive this review - we always want to ensure we are improving. Please can you reach out to digital.marketing@atpmedia.tv with your Tennis TV registered email address and we'll look into this for you. Best wishes, Tennis TV team

Oceniono na 1 z 5

YOUR ABYSMAL SERVICE IS DAMPENING MY PASSION FOR THIS INCREDIBLE SPORT

YOU CALL THIS SERVICE?! TENNIS TV, YOU HAD THE AUDACITY TO EMAIL ME ABOUT FREE MATCHES! FREE, YOU SAY? I FOLLOWED YOUR INSTRUCTIONS, LOGGED IN, READY TO SAVOUR MONTE CARLO, MADRID, AND ROME. AND WHAT DO I GET? NOTHING! YOU DEMAND PAYMENT!

I'M LIVID! I CONTACTED YOUR SUPPORT, ONLY TO BE DISREGARDED. SOUND FAMILIAR? YES, THIS IS THE SAME DISMAL SERVICE I'VE ENDURED BEFORE. YOU'VE IGNORED ME THEN, AND YOU'RE IGNORING ME NOW.

THIS IS AN EMBARRASSMENT! YOUR ABYSMAL SERVICE IS DAMPENING MY PASSION FOR THIS INCREDIBLE SPORT, AND SKY ARE ALSO SERVING DOUBLE FAULTS—WHAT A COMPETITION YOU PROVIDE!

ESPECIALLY WHEN FANS ARE ALREADY QUESTIONING THE INTEGRITY OF THE GAME, WITH PLAYERS ESCAPING SERIOUS PUNISHMENTS. IT'S A CIRCUS, REMINISCENT OF ROAD CYCLING.

YOU'RE ADDING TO THE POOR COVERAGE. AND WITH THE ATP/WTA'S UNWILLINGNESS TO ADDRESS REAL PROBLEMS. THE SPORT IS GOING DOWN THE TOILET!

9 kwietnia 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, sorry to receive this review. We occasionally make a selection of matches from past seasons free to watch, this will not include free access to current live matches however. If you can email digital.marketing@atpmedia.tv with your Tennis TV registered email address we can look into your exchange with our customer service team. Best wishes, Tennis TV

Oceniono na 1 z 5

final 250 marruecos

final de torneo de 250 marruecos y no se ve

5 kwietnia 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, sorry to receive this review. The full match replay is available here: https://www.tennistv.com/videos/4482206/marrakech-2026-final-trungelliti-jodar
Best wishes, Tennis TV team

Oceniono na 1 z 5

Tennis Channel & Tennis.com App: A Biased, Clueless, Technically Broken Disaster

Tennis Channel and the Tennis.com app have become a perfect storm of bias, incompetence, and technical failure. The entire operation feels like it’s being run by people who don’t understand the sport, don’t listen to viewers, and don’t care about delivering a functional product.

The programming is blatantly skewed. The channel shows an endless rotation of matches that almost no one is asking for, while ignoring the ones people actually want to watch. There’s a constant bias toward American players, even when the match quality is terrible or irrelevant. And the obsession with airing majority women’s matches — regardless of ranking, stakes, or viewer interest — makes the schedule feel more like a quota system than a sports network.

The commentary is somehow even worse. It’s a mix of shallow observations, incorrect facts, and long stretches of filler that add nothing to the match. Half the time it sounds like the commentators are watching a different event entirely. Insight is nonexistent, analysis is laughable, and the tone swings between condescending and clueless.

Then there’s the app — a complete, irredeemable mess. It crashes constantly, freezes during live play, and fails to load even basic content. Streams buffer endlessly, audio cuts out, and the interface looks like it hasn’t been updated since the early 2010s. Navigation is clunky, search barely works, and the whole thing feels like a prototype that somehow got released to the public.

Between the biased programming, the tone‑deaf commentary, the baffling match selections, and the technically broken app, Tennis Channel and Tennis.com have become a chore to use. For a paid service, it’s embarrassing. For a major sports network, it’s unacceptable.

If you want reliable coverage, competent commentary, or a streaming app that functions like it was built this decade, look anywhere else. Tennis Channel and Tennis.com have completely lost the plot.

23 marca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello John, it looks like this review is for Tennis Channel - this page is for Tennis TV. If you have any feedback for Tennis TV specifically please update this review and we'll look into this for you. Best wishes, Tennis TV team

Oceniono na 1 z 5

Awful Awful

Awful, awful. This app was bad before but just about manageable with huge frustrations. But since the new app I had to eventually unsubscribe as it completely ruined my ipad which I use to cast. The layout is ridiculous. Whatever theme I chose I could not see the chromecast symbol to stop casting, which then presented other issues. The entire screen and layout is a mess and navigation is near impossible. Things seemed to kick in randomly and then not work the next. As a mad tennis fan I am livid as it is the only avenue to watch masters event and i think they know this and just know the majority with no other option will just continue to suffer. We need Prime back to take over this contract.

12 marca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello Lois, we're sorry to receive this review. We've made a number of improvements to the iPad experience since the latest version of the app to address these problems and we're continuing to improve. Please contact us via digital.marketing@atpmedia.tv quoting this review and we can help you further. Best wishes, Tennis TV team

Oceniono na 1 z 5

This new version of Tennis Tv is a…nightmare

This new version of Tennis Tv is a nightmare. It never works. Do something quiclky or I am out

19 marca 2026
Opinia niezależna
Logo Tennis TV

Odpowiedź od Tennis TV

Hello, sorry to receive this review. Please contact us via digital.marketing@atpmedia.tv quoting this review and we can help you further. Best wishes, Tennis TV team

Doświadczenie Trustpilot

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Dowiedz się więcej o procesie recenzji Trustpilot.

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