Jon was able to turn around two items for delivery the next day, including an item that required customisation with an expected lead time of a week. The items were onsite and installed in less tha... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Teknomek continue to be my go-to supplier for stainless steel equipment, either off the shelf or bespoke fabrication. The quality of the products is consistently excellent, pricing is competiti... Zobacz więcej
Reakcja na opinię
✨Teknokmek amaze every time with outstanding service, fantastic quality of products and their fabulous team! My last order, Jon advised and arranged bespoke items to suit our needs. To my utter deli... Zobacz więcej
Reakcja na opinię
Claire and the team were very attentive ( and patient) throughout the whole process.We were guinea pigs for their first venture in to the outdoor kitchen market . Take a look at the pictures to see t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Teknomek - the UK's leading manufacturer of Stainless Steel Equipment & Furniture. Specialising in Hygiene Conscious Industries. Available to buy online
Dane kontaktowe
Brunel Way, NR3 2BD, Norwich, Zjednoczone Królestwo
- 01603788833
- mail@teknomek.co.uk
- teknomek.co.uk
4,8
Doskonała
271 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Teknomek's representative Ollie Ryan
Teknomek's representative, Ollie Ryan, has helped us to complete our recent order.
He was very professional and very helpful, answering our questions very quickly with our e-mail communication.
Comparing the situation of my last order placed in Jan/2019.
This recent one, was very pleasure experience.
Thank you Ollie Ryan and keep up with this good job.
We are just waiting for the product arrival.
1 października 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Luiz,
Thank you very much for your kind words. We try our best to improve our order process based on previous feedback. It is wonderful to hear you had a much better experience this time.
Thanks again for your review.
Kind regards,
Juan
Communication were very slow
1 października 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Mr Parambil,
Thank you for your review.
I am so very sorry to hear that our communications have been very slow, this really is not our standard level of service.
We have been communicating a great amount in order to secure your delivery of dispensers, capturing the right documentation to send to yourselves in the Middle East avoiding further delays.
I do believe that my colleague Phil has now received the information required for your courier DHL to collect tomorrow.
If you require any further information please do let us know, we are here to help you.
Kind regards,
Claire
Ordered on the 21st August
Ordered on the 21st August , received a few days later, confirmation confirmed, only disappointment being no discount , which would encourage more sales.
6 września 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Angela,
Thank you for your review. I believe my colleague Claire was trying to contact you but she couldn't reach you.
We believe we provide good value for money given the quality of our products, customer service and on time, reliable delivery. However, we appreciate your feedback and we will take it into consideration.
Kind regards,
Juan
Prompt service
Always have a fast and courteous response when asking for quotes.
30 sierpnia 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi John,
Thank you for leaving us a review.
We do try to serve our customers as soon as possible.
Please let us know if you have any further feedback, we are always looking for different ways to improve our services.
Kind regards,
Juan
cant complain
cant complain, excellent service, looking forward to further trade with you.
30 sierpnia 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Jeff,
Thank you very much for your kind words and for trusting in Teknomek.
We also look forward to continue working with you in the future.
Kind regards,
Juan
Always a good quality
30 sierpnia 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Marcin,
Thank you for leaving us a review. I will pass your comments to the production team.
We pride ourselves with the quality of our products, they really are of a long-lasting design.
Please do not hesitate to contact us if you have any feedback.
Kind regards,
Juan
Very prompt service
Very prompt service
plus I was kept in the loop regards progress of my order.
23 lipca 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Robert,
Thank you for leaving us a review!
If you have any feedback, please let us know so we can improve and offer you an "Excellent" service next time!
Kind regards,
Juan
Very helpful company and easy to deal…
Very helpful company and easy to deal with
18 lipca 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Stephen,
Glad to hear you enjoyed our services. and thank you for the review.
We are always open to feedback so in the future please do not hesitate to contact us if you have any suggestion!
Kind regards,
Juan
Odpowiedź od Teknomek Ltd
Hi Kelvin,
Thank you for buying from us and for your kind review.
We have some useful guides on our website that will help you to maintain your stainless steel items so it will last you forever! Please feel free to have a look.
Looking forward to hearing from you in the future.
Kind regards,
Juan
Odpowiedź od Teknomek Ltd
Hi Alistair,
Thank you very much for your review.
We pride ourself on the service we provide to our customers. However, we are always looking for feedback and ways to improve our offer, so please do not hesitate to contact us if you have any suggestion!
Kind regards,
Juan
Odpowiedź od Teknomek Ltd
Hi Susan,
thank you for taking the time to leave us a review.
We really appreciate your kind words and recommendations.
Kind regards,
Juan
Would have been 5 if we had been…
Would have been 5 if we had been advised about oversize delivery charges!
2 lipca 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi there,
Thank you for your review.
Our apologies if we didn't communicate the delivery charges properly. Due to the nature of our products, we always charge for delivery as it is the only way we can provide and maintain, our on time and reliable delivery service. In your case, "oversize" is how we call that particular type of service.
We appreciate your feedback and we will definitely take it into consideration.
Kind regards,
Juan
Very good service
2 lipca 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Ramon,
Thank you for leaving us a review.
We are glad you enjoy our service.
Kind regards,
Juan
Odpowiedź od Teknomek Ltd
Hi Marc,
As discussed I am very sorry that your items did not arrive on time. We do pride ourselves with delivery on time, so this is very disappointing. We appreciate your time to leave a review so we can investigate further and look at ways to improve our processes.
I am pleased to say your items arrived today. I look forward to hearing from you regarding your amends and I look forward to restoring faith in our relationship moving forwards.
Kind regards
Claire
Odpowiedź od Teknomek Ltd
Hi Chris,
Thank you for your review and your kind words.
We will pass this on to the team, the will love it!
Kind regards,
Juan
Customer service
Customer service, excellent.
Pricing & discounting could be better!
2 lipca 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Mark,
Thank you for your feedback!
We believe we provide good value for money given the quality of our products, customer service and on time, reliable delivery. However, we appreciate your feedback and we will take it into consideration.
Thanks again,
Juan
great to deal with
24 czerwca 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Richard,
Thank you very much for your review.
If you have any feedback about how can we improve our web services, we would love to hear it.
Many thanks,
Juan
Great service
Great service, their team replied to all my emails very quickly, and our order arrived much sooner than I expected. I would definitely recommend.
20 czerwca 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Justin,
We are very glad to hear you were happy with the service.
Thank you for your recommendations. We really appreciate it.
Kind regards,
Juan
Excellant service
11 czerwca 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Paul,
Thank you for your review.
The team is glad to see you liked our service!
Kind regards,
Juan
Great service and quality products…
Great service and quality products would highly recommend this company and wouldn't hesitate to use them again
6 czerwca 2019
Opinia niezależna
Odpowiedź od Teknomek Ltd
Hi Grant,
Great to hear you would be happy to use us again.
Thank you for leaving us a review. Please let us know if you have any feedback on how we can improve our services.
Kind regards,
Juan
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.