techtron Future Tech Ltd Recenzje 206

Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Really great customer service, friendly and fast. Only issue is that once the order was placed I requested immediately after that the shipment address was changed, which they confirmed that was fine,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The techtron EVP 3 is a really good product - well built and does what it says. The instruction manual could be a little clearer in places but a quick query with the excellent Customer Support team qu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Still waiting to be installed however very happy with the service so far, charger looks good and perfect for my needs

Reakcja na opinię

Oceniono na 5 z 5

the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. befor... Zobacz więcej

Informacje dotyczące firmy

  1. Producent sprzętu elektrycznego

Napisane przez firmę

By combining passion, drive and intellect with market leading research and cutting-edge technology, we innovate and deliver premium quality products that excite, inspire and challenge the sector. Striving for perfection, embracing new ideas and investing in the future is our ethos.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

206 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Oceniono na 1 z 5
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

We apologize for any inconvenience you may have experienced. We understand that you have sent us an email, but unfortunately we have not received it. To assist you further, could you please confirm the email address you used to send in your concerns. We are committed to resolving this matter to your satisfaction. Thank you for bringing this to our attention.

Oceniono na 5 z 5

Brilliant

Brilliant! Happy with purchase.

8 czerwca 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Thanks for the great feedback Damien! AM

Oceniono na 1 z 5

I will review my post once the item is…

I will review my post once the item is replaced. Arrived well packaged however only 3 out of the 4 acrews fitted to secure the handbar. I immeasurable rang to notify that I was rejecting the item, and was told to resubmit all the details in writing and attach video and pictures which I did. 3 days later I received an email saying

"we are sorry to infrom you that it will take another week to give you a proper update regarding your issue.

but next week we will call you and give you an update regarding your issue."

I replied

Sorry why does it take a week?

I don't want to raise this as a dispute with my credit card company utilising section 75, as I intended to buy not one but two. The first one ordered was to check it matched my requirements and had it not been faulty I would have ordered a second one.

I did not get a response so I sent a WhatsApp message

Nigel, I've received a very vague email saying there is not going to be an update on the item until next week, I've replied to say it's not acceptable and was due to order a second one. Can you please advise exactly what prevents this issue being addressed.

I purposely chose not to shop via Amazon as I always try to support smaller sized companies.

He replied "i Do understand but , there is some issue in our wharehosue and that is why the dealy."
I assume dealy is a delay.

So far no further updates.

Not the best of experiences so far but like I said I will amend should the service improve.

13 czerwca 2023
Oceniono na 5 z 5

I was very happy with service I…

I was very happy with service I received, the very quick delivery.

12 czerwca 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Dear Mark, Thank you for taking the time to leave your feedback. We're glad to hear you had a great experience with us. AM

Oceniono na 1 z 5

Scotter doesnt work, terrible customer service

Within 2 days of having the scotter it wouldnt turn on.

Contacted customer services and was told to send pictures in, we have been ignored by email and Instagram

Terrible customer service

17 czerwca 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Dear Chelsea, We're sorry to hear that you had a negative experience .
Request you to kindly check either your spam folder for our mails incase you have missed them. We will review this issue with our team & take steps to improve our customer service. AM

Oceniono na 5 z 5

Beginner e scooter.

Amazing offer, delivered in 2 days. I wasn't expecting it to be this good. Really good for commute to station or quick run to the shops.

9 czerwca 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Thank you for this fantastic review shelly. AM

Oceniono na 5 z 5

I am so pleased with purchase i am even…

I am so pleased with purchase i am even going to order 2 more for my sons for Christmas thank you

9 czerwca 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Dear Jonathan, We appreciate you taking the time to let us know about your experience. If there is anything else we can help you with please let us know. AM

Oceniono na 4 z 5

This could and would have been a 5 star…

This could and would have been a 5 star rating BUT after receiving the item, I dropped Techtron an email and asked how much a replacement battery costs. I have yet to hear back from them and this SADLY gives the "impression" that they are ONLY interested in the Sales aspect of things and NOT Customer Service or Care.

6 czerwca 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Dear Berry, We sincerely apologize for the lack of response regarding your enquiring about the battery costs. To assist you further, could you please specify ,battery for which scooter are you inquiring about. We are committed to rectifying this lapse in our customer service and provide you with a prompt reply. Thank you for your understanding.

Oceniono na 5 z 5

Great product

Delivery was exelent and on time. Great product

5 czerwca 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Thank you for the great review Martin ! AM

Oceniono na 5 z 5

Got 2 scooters for my nephews and…

Got 2 scooters for my nephews and really liked them they look really nice too the yellow makes them stand out really good for price too

4 czerwca 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

We're thrilled that you liked it. Thank you for your feedback. AM

Oceniono na 5 z 5

Amazing value

Amazing value
Easy to order and delivered following day
Was a birthday present for my grandson, he absolutely loves it

15 maja 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Thank you Tracey ! We really appreciate you taking the time to leave us a review . AM

Oceniono na 5 z 5

Great purchase

Great purchase. This was the 2nd scooter I purchased and both times everything from ordering to delivery was excellent.

14 maja 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Dear Philip, We're glad to hear you had a great experience with us. Your feedback is appreciated.

Oceniono na 5 z 5

Recently purchased a techtron 3500

Recently purchased a techtron 3500
Currently done 200 miles on it

I also have a xiaomi 3 lite

So I have something to compare it with.

It’s a steal at the price
Mine is fast
Long range
With suspension
And puncture proof tires

Literally the only improvement I can think is to be fully Waterproof.

But I have used mine in light rain without any issue!

It’s the best thing I have bought by a long shot !

Also I went direct to techtron
And got a great service !

9 maja 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Thank you Collins for the fantastic review ! We are thrilled you are satisfied with our services. Your feedback is greatly appreciated.

Oceniono na 1 z 5

I have sent techtron 2 emails and still…

I have sent techtron 2 emails and still haven’t had an email back and it is really frustrating me that they won’t email me back!! If I don’t get an email back in the next 2 days I will be taking this matter further as I’m not happy with the condition my e scooter came in!! Broken throttle and broken plastics it’s an absolute joke! I expected better than this especially when I paid £230 for a scooter that was broken when it came disgusting it really is

15 maja 2023
Opinia niezależna
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Dear Meagan,

We are extremely sorry to hear that you had a negative experience with our customer team. We strive to provide exceptional support to our customers and it is disappointing to hear that we fell short in your case.
I have already taken up your case as a priority and created a Ticket for you #738. My team is reviewing the same and will get back to you at the earliest opportunity. AM

Oceniono na 3 z 5

i didnt like when it said 48hours…

i didnt like when it said 48hours delivery and i have still haven't got it in fourty eight hours because it actually been 7 days

6 maja 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

We're sorry to hear that you experienced a delay in receiving your product. We know how frustrating this can be and we apologize for the inconvenience. I see that you have received your order today. Hope you liked it! AM

Oceniono na 5 z 5

Elite 3500 E Scooter

Arrived promptly, Great build quality. Well packed. Its bigger than I thought. Works very well and goes fast enough for me. I'm 62 and mobility impaired and it will really help out. I bought two - One for me and one for SWMBO. They were up and running with a 5hr charge. Does NOT feel like Techtron have skimped qualty.

4 maja 2023
Logo techtron Future Tech Ltd

Odpowiedź od techtron Future Tech Ltd

Dear Zednine, We appreciate you taking the time to let us know about your experience. If there is anything else we can help you with, please let us know. AM

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