I love their tea and did love their accessories but this last purchase changed things. I had 4 matcha bowl in green/tan that are beautiful, nicely textured and look hand made in Japan. Sadly w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
I ordered matcha ira sencha as a gift for my tea loving boyfriend. My order got flagged at customs and held. After waiting two weeks I contacted tealyra customer service. It took about a day and they... Zobacz więcej
I decided to switch up my routine and bought a couple of their grandma's darden fruit blend and the bourbon vanilla rooibos. The flavors are incredibly punchy without needing to add any sweeteners. I'... Zobacz więcej
Well what can I say if I could give 10* it wouldn’t be enough! The products are amazing. Superb quality. I purchased four different items & here are my comments regarding three of those. The Dubai Pis... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We dreamt of a place that tea lovers, connoisseurs, and amateurs alike could come together to explore the world of tea. Inspired by pure passion and a respect for authenticity, Tealyra was born. We strive to be a company that will provide you with what you're looking for, help you learn something new, try something new, and discovers something new about the second most consumed beverage in the world. Visit Tealyra
Dane kontaktowe
1320 State Rt. 9 #28247, 12919, Champlain, Stany Zjednoczone
- 15148002591
- support@tealyra.com
- tealyra.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
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Inni użytkownicy przeglądali również
every question i had was answered with…
every question i had was answered with more knowledge then any website could offer. I adore my new tea pot. It's cute, i could go on and on. Trust this company, they're tops! ⚛
andrea
This is my first purchase from Tealyra
This is my first purchase from Tealyra. The tea was called Assam Harmony, and it was in pyramid tea bags. The reviews variously said it was robust or indeed mild - not very consistent at all, and one review talked about using a teaspoon of tea, so was clearly this was against the wrong product!
My verdict - almost completely tasteless teabags! I brewed a cup with 3 bags and it came up with at least some mild colour, but still no Assam flavour! I am extremely disappointed. In case you are wondering, I do not like strong tea, and I am capable of discerning subtle flavour (still!). I often have to use half a bag for a palatable cup of tea ...
Perhaps Tealyra would like to comment on my experience?
Best Oolong I’ve found anywhere
Best Oolong I’ve found anywhere. I drink it every morning. Period
Great Tea company, can't believe some of these reviews
I have dealt with Tealyra for many years now and never had a problem or a bad product, actually surprised when I read some of these reviews. I do notice the bad reviews here are for teabags being weak, well order the loose tea and put more in...give bad review cause it's to light? Then another complains about shipping, I went back and looked up March 2022, you make it seem like their shipping was so long, but your dates given are over a weekend. You complain about 2 days shipping but include a weekend, give your head a shake. So at least 3 of these bad reviews are dumb people. Then the others are people that gave a review instead of taking the same amount of time to contact tealyra, I guarantee they would have helped.
So as I said I have bought for many years from tealyra and always been good. I recently ordered some tea, but incorrectly ordered the wrong tea. I contacted their customer support cause I thought the quality had changed in the tea from previous years, turned out I got the tea mixed up, but still wasn't happy with it(my own fault). They seemed very concerned and immediately refunded my whole order price for that tea. They gave me some suggestions and I reordered. The Jin Xuan I got was exactly what I remembered and wanted, so all in all I got to try a different tea by error, they refunded my money, and I got what I really wanted in the end. So I can't understand how some people give a bad review but never reached out to Tealyra. I know for a fact they would have helped you, they helped me and it was my error........
I will always buy from this company, always been good tea and showed me they are good people to.
If teabags are to light buy whole tea, if shipping takes 3 days give your head a shake, you probably ordered after 5pm and counted that day. They get the order the next business day and start to work on it. All my orders come within 3 days, but I assume 1 day for them to get the order and 2 days in shipping. I really can't believe these bad reviews, I bet these same people never leave a positive review for good work, just neg for little stupid things.
Great company, great tea and if you have a problem....talk to them I bet they will help.
Delicious flavor
Delicious flavor, aún no sé si va a hacer efecto en cuanto a limpiar o desintoxicar la sangre razón por la cual lo compre. En dos semanas volveré a calificar el producto el cual hasta ahora me encanta!
Decent tea selection, whole leaf in bags for good price, some teas are weak
Teas I've tried are decent. I like the convenience of PLA tea bags and still having full leaf in them. Some of the teas are weak. I tend to brew longer than they recommended. Many other reviewers state the same.
But for the price and quality it's a good option compared to others that put small particles (and some dust and fannings) in their teabags for almost no difference in price.
Going to keep trying them and see how they are over time from a quality and taste perspective.
Ordered lapsang souchong loose tea and…
Ordered lapsang souchong loose tea and it was rather weak and did not taste much like it smelled at all. Disappointed.
We love this company
We love this company. We buy their tea for our chalet. All our guests love it and asking more and more :)
Good company and products.
Worst experience ever
Worst experience ever.
I ordered two packs of matcha from tealyra.co.uk. and spent almost 50 euros.
They said on the order page, that I will receive matcha in 1-10 days. After already A MONTH of waiting, I've sent them direct email, asking where is my matcha. I didn't receive ANY RESPONSE.
After one more month I received a message from my post office. As I am from Lithuania, I needed to give a lot of information about the package to take it from the post office. AGAIN, AS I DIDN'T GET ANY EMAIL JUST AFTER I ORDERED MATCHA OR EVEN WHEN I DIRECTLY WROTE TO THEM - I couldn't take my matcha from my post office. So - zero communication, which leads to throwing my 50 euros away.

Odpowiedź od TEALYRA
Great customer service
Great customer service. Sergey responded immediately. Issues with delivery were corrected right away. Outstanding customer service. I have gotten three tea cups sets from this company, and only good experience.
Thank you
They filter out negative reviews
They filter out negative reviews on their product pages.
I wrote a critical review of a tea I purchased (2/5 stars). The review contained no vulgar or rude content but was critical of the tea. I left that review weeks ago and it still isn't up on their website 👎
I don't care how good your products are, filtering reviews so they look better than they are is dodgy and deserves 1 star
This is the first time I have brought…
This is the first time I have brought this tea. The fat belly detox variety. It tastes delicious. However, there are no instuction on how often a day to drink the tea. Can you advise? You would have got 5 stars if this information was stated on the packet

Odpowiedź od TEALYRA
Just order regular shipping
I have been ordering from Tealyra for about 2 years...love the products. My issue is lately when I order FedEx two day, I never get it in two days. No one ever offeres to refund the difference. Like now, I placed an order on Wednesday, March 2nd and I see that it will be Monday, March 7th before I get it. Do you think anyone has contacted me to let me know why a delay and offered a refund? Noooooo! Don't order 2 day...just order regular. I'm getting ready to contact the BBB.

Odpowiedź od TEALYRA
My go-to tea shop
I’ve used tealyra for many of my teas. I’ve used their selection of herbal teas for allergies and inflammation. We’ve also used their flowering teas for our wedding ceremony. They’ve got great selections and great teas.
The fruity teas are great
The fruity teas are great. I thought the green teas were dreadfully bad. Still everything was shipped on time and without any issue in a cute white and green box. Will do some of my holiday shopping with them as tea is a great, universal gift.
Fast delivery and well packaged
Fast delivery and well packaged.
Thank you!
Customer since 2016
I have purchased teas from multiple suppliers. In my opinion, the quality and selection of those from Tealyra are as good, or better, than any I've purchased from. Additionally, they have good promotions and free shipping. My daily beverage is the White Silver Needle.
i always get green teas from Japan that…
i always get green teas from Japan that are organically grown. i especially like the Ogura Matcha, Homare Diadem Kabusecha, and Imperial Okabe Gyokuro
Tealyra is consistent with quality…
Tealyra is consistent with quality products and excellent customer service. I highly recommend them!
I love nearly everything I order from…
I love nearly everything I order from Tealyra. Such a nice variety of teas, great sales and quick service. I’ve gotten my husband, a die-hard coffee drinker, into Tealyra’s pu-erh teas as a result!
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