TcgdistronlineRecenzje 

Odpowiedź od Tcgdistronline

24 cze 2026

Hello,

Thank you for your review.

Our website is currently undergoing maintenance. Shopify has requested additional verification documents from us, and we have already submitted everything required. As soon as the review process is completed and approved, the website will be back online.

In the meantime, our customer support team remains fully available via email and WhatsApp, and we continue to assist customers and process inquiries as normal.

We understand your concern and apologize for any inconvenience this temporary downtime may cause. We are working closely with Shopify and hope to be back online as soon as possible.

Thank you for your patience and understanding.

Kind regards

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you for your fantastic review.

We truly appreciate your trust in our B2B service and are delighted to hear that we were able to help secure the quantities you needed. We understand how important reliable allocations are for store owners, especially in today's highly competitive market.

Our goal has always been to provide dependable supply, transparent communication, and long-term partnerships that help our clients confidently serve their own customers.

Thank you for your kind words about Robert and the team. We look forward to supporting your business for many releases to come.

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you so much for your wonderful review.

We're delighted to hear that your order arrived in time for your boyfriend's birthday and that he enjoyed opening the packs. Creating memorable experiences for collectors and fans is exactly what we strive for.

We truly appreciate your kind words about our service and shipping. Thank you for choosing TCGDISTRO for such a special occasion, and we hope to serve you again in the future.

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you for your fantastic review.

We're thrilled to hear that you've found the products you were looking for at prices that work for you. Our goal is to offer a wide selection of Pokémon, One Piece, and other TCG products while keeping our pricing competitive and our service reliable.

Your support means a lot to us, and we're delighted that your experience has met your expectations.

Thank you for choosing TCGDISTRO, and we look forward to serving you again soon.

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you for your wonderful review.

We're delighted to hear that we were able to help you find products when they were difficult to source locally. One of our main goals is to make sought-after TCG products more accessible to collectors and players around the world.

It means a lot to us to know that our store has made your collecting experience easier. We truly appreciate your support and look forward to helping you with future releases and restocks.

Thank you for choosing TCGDISTRO.

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you for the amazing review!

Congratulations on pulling a Manga card — that's what every collector dreams of! We're thrilled to hear you had such a great experience and that your pull exceeded expectations.

At TCGDISTRO, every product is shipped exactly as received from distributors, and stories like yours are what make the hobby so exciting.

Enjoy your incredible pull, and we hope it's the first of many more to come!

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you for your detailed review and for taking the time to share your experience.

We're delighted to hear that you found our pricing competitive, our communication clear, and our ordering process reliable. Transparency, accurate inventory management, and responsive customer support are core values for our team, so it's especially rewarding to know they made a positive difference in your experience.

We truly appreciate your trust and look forward to serving you again in the future.

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you for your review!

We're thrilled to hear that your child loved the gift. Creating memorable experiences for collectors and fans of all ages is exactly what we're here for.

We truly appreciate your trust in us and look forward to helping you find the perfect products again in the future.

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you for your wonderful review!

Providing responsive customer support and helping our customers secure the products they want is something we take great pride in. We're glad we were able to assist you and ensure you didn't miss out on the product before it sold out.

We truly appreciate your trust and your perfect 10/10 rating. We look forward to serving you again soon!

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you for your review!

We're delighted to hear that you're happy with both the product and the pricing. We work hard to secure competitive pricing and reliable stock so collectors can access sealed cases without paying inflated market prices.

We truly appreciate your support and look forward to helping you with future additions to your collection.

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

24 cze 2026

Thank you for your fantastic review!

We're delighted to hear that we delivered exactly what you look for as a collector. Authentic products, secure packaging, and fast, reliable shipping are the standards we strive to maintain with every order.

Thank you for trusting us with your Pokémon and One Piece purchases. We look forward to serving you again soon!

Kind regards,

TCGDISTRO Team

Odpowiedź od Tcgdistronline

13 cze 2026

Hello,

We are sorry that you disagree with the outcome, but we would like to clarify a few important points.

The dispute you initiated was reviewed by your financial institution and our payment processor. After evaluating the evidence submitted by both parties, the case was resolved in our favor. This decision was not made by us, but by an independent third party that objectively reviewed the facts and documentation provided.

Your order remains active and reserved under your name, exactly according to the terms and conditions that were accepted during checkout. The product purchased is a preorder item, and its release date and fulfillment terms were clearly stated prior to purchase.

As a result, the order has not been cancelled and will continue to be processed under the original purchase agreement. Once the product is released and received by us, it will be shipped to you as agreed at the time of checkout.

We understand that this may not be the outcome you were hoping for, but the transaction has already been reviewed through the formal dispute process and a decision has been reached.

If you have any questions regarding the status of your order, our support team remains available to assist you.

Kind regards

Odpowiedź od Tcgdistronline

13 cze 2026

Hello Alexandra,

Thank you so much for taking the time to leave us such a kind review.

We put a great deal of care into packaging every order to ensure products arrive safely and in the condition our customers expect, so it means a lot to hear that our efforts stood out to you.

We truly appreciate your trust and support, and we're honored to be considered among the best TCG retailers you've purchased from.

We look forward to serving you again in the future.

Kind regards

Odpowiedź od Tcgdistronline

13 cze 2026

Hello Claudia,

Thank you for taking the time to leave us a review.

As fellow collectors, we completely understand how important condition is when purchasing sealed products. That's why we put a strong focus on protective packaging and careful handling throughout the fulfillment process.

We're delighted to hear that your case arrived exactly as expected and in perfect condition.

Thank you for your trust and support. We hope to serve you again in the future.

Kind regards

Odpowiedź od Tcgdistronline

13 cze 2026

Hello Alex,

Thank you for taking the time to leave a review.

We're very pleased to hear that your order arrived factory sealed and exactly as described. Accuracy, transparency, and product authenticity are extremely important to us, so it's great to know your experience reflected that.

We truly appreciate your trust and support, and we look forward to serving you again in the future.

Kind regards

Odpowiedź od Tcgdistronline

13 cze 2026

Hello TRAPPIN GEEK,

Thank you very much for your continued support and for taking the time to leave this review.

It means a lot to us to hear from returning customers who have trusted us with multiple orders over time. We're delighted to know that your cases and booster boxes arrived safely and that your experiences with us have been consistently positive.

Building long-term relationships with collectors and players is one of our main goals, and feedback like yours motivates us to keep improving every day.

Thank you again for your trust, and we look forward to serving you for many more releases to come.

Kind regards

Odpowiedź od Tcgdistronline

9 cze 2026

Hello,

We strongly disagree with this review.

The product purchased was a Pokémon 30th Anniversary Ultra Premium Collection pre-order, with an official release date of September 15th, clearly stated in both the product title and product description at the time of purchase.

Before the release date had even arrived, a chargeback was filed claiming that the product had not been delivered. As this was a pre-order product that had not yet been released, we provided the bank with all relevant documentation, including the product listing, release information, and order details.

After reviewing the evidence, the bank ruled in our favor and rejected the chargeback claim.

The order remains valid and will be fulfilled according to the original pre-order terms once the product is officially released and supplied by distribution.

We understand that waiting for a pre-order can be frustrating, but describing a legitimate business as a "scam" simply because a product has not been delivered before its official release date is inaccurate and misleading.

If you would like to discuss your order further, please contact our support team directly.

Kind regards,
TCG Distro Support

Odpowiedź od Tcgdistronline

13 maj 2026

Lamentamos su experiencia.

Sin embargo, queremos aclarar que los productos adquiridos se vendieron claramente como artículos en PREVENTA. Esta información se mostraba en los títulos y descripciones de los productos, en la Política de Envíos y en los Términos de Servicio, y se confirmó durante el proceso de compra antes del pago.

Como ocurre con todos los productos en PREVENTA, el envío solo se realiza una vez que los productos se lanzan oficialmente y están disponibles a través del distribuidor/fabricante. Al momento de presentar la reclamación, los productos aún no habían alcanzado su fecha de lanzamiento oficial y, por lo tanto, el envío aún no era posible.

Tampoco recibimos ninguna comunicación previa solicitando asistencia, aclaración o cancelación antes de que se presentara la reclamación y la revisión. Nuestro equipo de soporte está siempre disponible para ayudar directamente a los clientes y resolver sus inquietudes siempre que sea posible.

Rechazamos categóricamente las acusaciones falsas o engañosas sobre nuestras prácticas comerciales. Nos tomamos muy en serio las declaraciones públicas que puedan dañar la reputación de nuestra empresa y nos reservamos todos los derechos con respecto a las reclamaciones difamatorias o a sabiendas falsas.

A pesar de esta situación, seguimos a su disposición para brindarle asistencia adicional y aclarar el asunto de manera profesional.