Taxfix UK (formerly TaxScouts) Recenzje 

7489
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’d been putting off my Self Assessment, but Taxfix made it easy. I was matched with Katherine, who was responsive, explained everything clearly and took the time for a call. She was thorough and pick... Zobacz więcej

Oceniono na 4 z 5

If you are happy with full automation, then this service is 2nd to none. The platform works very well. For those who need guidance and help, it's not for you. That said, I had a great customer support... Zobacz więcej

Oceniono na 5 z 5

This was my first year using Taxfix but the whole process went very smoothly and I will be happy to use them going forward and recommend them to others.

Oceniono na 5 z 5

Great service again from Taxfix for my self-assessment, after previously using them (as Tax Scouts) a few years ago. So easy to load required information, and the ask, and get answers to, whatever que... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(7489)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 979

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I love this service

I love this service. It’s quick and easy, if you need help it’s there!
All steps and processes are self explanatory and it’s so easy to navigate the app.
You can pick up where you left off, you don’t have to finish it all in one, everything is saved for you and you have an accounted assigned to you. This is the best value I’ve found for money, I run a small business from home but also work temp/agency so it can be tricky to track sometimes. This app has been the best thing for my accounting, I feel at ease about tax returns now and do not worry like I did before. Great app, already recommended to other small business. Honestly such good value for money I don’t think I’ll go anywhere else and will continue to rave about it!!

14 lipca 2026
Oceniono na 2 z 5

The service seems to be getting…

The service seems to be getting worse...and the cost seems to keep going up! I am finding each year I'm doing more and more of the leg work to file the return, checking for obvious errors etc. Will likely look elsewhere next year

21 lipca 2026
Logo Taxfix UK (formerly TaxScouts)

Odpowiedź od Taxfix UK (formerly TaxScouts)

Hi Hannah,

Thank you for taking the time to share your feedback as a returning customer. We’re truly sorry to hear that your recent experience with our service has been disappointing.

We sincerely apologise that you feel the value and quality of our service have declined. Our goal is to make tax filing as simple as possible, so we are concerned to learn that you're finding you have to do more of the legwork and check for errors. This is certainly not the seamless experience we aim to provide for our customers.

We take feedback like yours very seriously as it is crucial for our improvement. We would appreciate the opportunity to look into your specific case. If you're open to it, please contact us at support@taxfix.com using your registered email address, and a member of our team can follow up with you.

Once again, we apologise for your frustrating experience and appreciate you bringing this to our attention.

Best regards,

Taxfix

Oceniono na 5 z 5

Quick and efficient

Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have no actual experience of this.

29 czerwca 2026
Oceniono na 1 z 5

Appalling communication

I decided to use Taxfix for my tax return based on their great TrustPilot reviews, notably for their efficiency and quick turnaround. I submitted all the documents needed on 17/05 and received a notification that the tax return was started on 18/05. Having no news, I chased the accountant assigned to my case on 09/06 and received the response that the tax return would be ready "soon". I chased again on 02/07, and this time, no reply, but my tax return was made available on 03/07. I went back the same day and asked questions to the accountant and have not received an answer to this day, 18/07. Instead, I have received 3 automated reminders that my tax return is ready to approve. Based on the reviews, I never expected to have such a poor experience in terms of communication especially with a subject as sensitive as taxes. Very disappointing.

18 lipca 2026
Opinia niezależna
Logo Taxfix UK (formerly TaxScouts)

Odpowiedź od Taxfix UK (formerly TaxScouts)

Hi Camille,

Thank you for taking the time to share your feedback. We're really sorry to hear about your experience and appreciate you bringing it to our attention.

We understand how important clear and timely communication is, especially when dealing with tax matters. We're sorry that you experienced delays in receiving responses to your questions. We also understand how frustrating it must have been to receive automated reminders while you were still waiting for support. This isn't the level of service we aim to provide.

We'd like the opportunity to look into this for you and make sure your concerns are properly addressed. Please email us at support@taxfix.com using your registered email address, and a member of our team will personally review your case and get back to you as soon as possible.

We're sorry again for the inconvenience, and we genuinely appreciate you sharing your experience.

We look forward to hearing from you.

Kind regards,
The Taxfix Team

Oceniono na 5 z 5

Paul Brash was great!

Paul was great. Fast turnaround on my self assessment tax return and answered all questions I had very clearly and quickly. Many thanks!

13 lipca 2026
Oceniono na 5 z 5

Great company for tax returns

have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always responds quickly and answers all my questions. Highly recommend.

14 lipca 2026

Doświadczenie Trustpilot

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