Taxfix UK (formerly TaxScouts) Recenzje 7208

Wynik TrustScore: 5 na 5

4,8

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value... Zobacz więcej

Oceniono na 4 z 5

My experience was good. My accountant dealt with some (from my viewpoint) complicated details and, apart from on one occasion, replied within the 48-hour timeframe (taking into account weekends & publ... Zobacz więcej

Oceniono na 5 z 5

I used Taxfix to submit my UK tax return and had a very positive experience. My accountant, Svetlana, was prompt, professional and easy to communicate with throughout the process. She prepared the ret... Zobacz więcej

Oceniono na 5 z 5

Was assigned Chris for my annual tax return who I've been assigned in the past from the days of Taxscouts. Have used this service for around 5 years. Completed very quickly as usual with no issues. Wo... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


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4,8

Doskonała

Wynik TrustScore: 5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Duane was excellent

Duane was excellent. Quick to respond and very attentive and helpful. Thank you for the stress free experience. Something to note is always double check the details as sometimes my name was preceded by different title than I would usually. But nothing of major difference

8 kwietnia 2026
Oceniono na 5 z 5

This is my third year of using Taxfix, I would highly recommend

This is my third year of using Taxfix (previously Tax Scouts) and it's been such a smooth process. I love that everything is all in one place and you know exactly what to submit step by step.

It's great being able to message your accountant if you have any questions. I submitted my return on the 7th April in the morning and I had the calculation back on the same day late in the afternoon, which is incredible.

8 kwietnia 2026
Oceniono na 5 z 5

5 stars!

Second year using tax fix and I couldnt recommend more! My accountant Kunal has been great! Great communication, explains everything well and everything processed so quickly! Will definitely be back next year!

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Easy & quick!

I've used TaxFix for a few years now, since moving abroad and needing to do a self assessment return due to renting my property out while I am away. The platform itself is super easy to use, telling you what info you need, where to upload. Makes it all very intuitive. And the accountant i've had for the last couple of years Joed has been fantastic. Sooo much better than when i was doing it alone. I've saved the upfront cost of paying TaxFix by him doing my returns! Well worth the money.

19 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

It was super easy to use and the…

It was super easy to use and the accountant assigned to me, Tony Smith, was super helpful and made everything go smoothly. The experience was fantastic and will be using this service for all tax related matters.

20 marca 2026
Oceniono na 4 z 5

A good service which I'd use again

Overall, a good service which I'd certainly use again. I had an issue with the original accountant assigned to me, but Taxfix dealt with this promptly. The second accountant assigned to me was very efficient and had my Corporation Tax returns, etc ready for my review within a day or two; top marks to him.

18 marca 2026
Oceniono na 1 z 5

I paid for tax returns and consultations... Two years in a row, I was disappointed.

I paid for a return and consultation (two services, offered as a package) two years in a row.

Regarding the return service: To be fair, the concept of the web form to collect information in a structured manner is helpful to the layperson.

However, in the most recent year, I identified a £250 correction that the accountant needed to make - even though the numbers were clearly given using the webform.

Regarding the consultation service: After Year 1 filing, I had a consultation scheduled. The accountant ended up going off work with TaxScouts for personal reasons, until the new filing season. Fine. TaxScouts/TaxFix refunded me - which was a bit annoying because I bought a discounted package service. But I overlooked that annoyance with TaxFix, and I reconnected with the same accountant again for the Year 2, being forgiving and understanding of whatever personal reasons required them to take time off.

However, Year 2 comes: Delay after delay, and very slow responses, to scheduling the consultation service. At the last minute before the booked consultation, they delayed again; and the TaxFix system then recorded it as having happened because it was not formally rescheduled. Key here is that the accountant was delaying, not me, and this is all clearly on record. I have been unable to get the accountant to reschedule or respond for several weeks, except a message in which they fairly acknowledge that the consultation did not happen - again, this is clearly and succinctly on record.

I am now awaiting to hear from TaxFix on a refund again - but I have spent several hours over many months, trying to get the consultation session to happen. I need / deserve more than a simple refund now, as this is two years of below-par service - where I've been convinced to pay for a package service sold as a discount, and then reimbursed when they could only complete half the service.

14 marca 2026
Opinia niezależna
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Odpowiedź od Taxfix UK (formerly TaxScouts)

Hi Mike,

Thank you for the detailed feedback regarding your experience over the last two years. We appreciate you bringing these specific issues with our consultation service and your return to our attention.

The delays and scheduling difficulties you described do not align with our service standards. We understand the importance of a reliable, stress-free process, and it is clear we missed the mark in your case.

We are committed to investigating this and reaching a resolution. Please contact us at support@taxfix.com using your registered email address and reference your Trustpilot review. This will ensure a team member can prioritise your case and follow up with you personally.

Thank you for your patience while we address this.

Best regards,

UK Taxfix Team

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