Taxfix UK (formerly TaxScouts) Recenzje 

7403
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been... Zobacz więcej

Oceniono na 5 z 5

Working with Bryan gives me complete peace of mind. Everything is clear, transparent, and trustworthy. I highly recommend Taxfix and couldn't be happier with their service. I wouldn't want to work wit... Zobacz więcej

Oceniono na 5 z 5

I personally Experienced - turn around time in processing returns is above average, that returns are processed over weekends goes above and beyond what is expected. Thank you Asif from Taxfix.. I am... Zobacz więcej

Oceniono na 5 z 5

I wish I had used this service sooner!! Filing a tax return has always been a bit daunting for me as I am a complete dunce when it comes to tax. I decided to use taxfix after a poor experie... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(7403)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1002

Napisz recenzję
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Oceniono na 1 z 5

I was told it would take 3 business…

I was told it would take 3 business days for them to upload my filings 12/06/2026. Still waiting a month later. They have totally ignored my messages and every day I’m getting a penalty charge from HMRC. Paul D’arcy was my supposed assigned accountant. So on top of fines and the payment up front to Taxfix UK, it appears I’m gonna have to pay a reputable accountant to do what these SCAMMERS have not.
Don’t waste your money or time with these crooks. I’ll be contacting Trading Standards soon.

8 lipca 2026
Opinia niezależna
Logo Taxfix UK (formerly TaxScouts)

Odpowiedź od Taxfix UK (formerly TaxScouts)

Hi Delia,

Thank you for taking the time to share your feedback and bring this to our attention. We are truly sorry to hear about the incredibly stressful and frustrating experience you have had.

We understand your distress regarding the significant delay in your tax filing and the lack of communication from our team. This is not the standard of service we strive for, and we sincerely apologise that you have been left without support, especially while incurring penalties from HMRC.

We want to investigate this for you as a matter of urgency. If you would be open to it, please contact us directly at support@taxfix.com with the email address you registered with and mention your Trustpilot review. This will allow us to locate your account immediately and understand what has gone wrong.

Once again, we are very sorry for the difficulty this situation has caused. We appreciate you raising this, as your feedback is essential for us to improve our service.

Best regards,
The Taxfix Team

Oceniono na 5 z 5

Very good

Simple to set up, allocated a terrific accountant, Zubair, who understood the specific complexities and worked quickly to get the calculations done. The refund from HMRC that’s now due more than covers the cost!! No hesitation to recommend.

7 lipca 2026
Oceniono na 5 z 5

I've been using Taxfix for the past 4…

I've been using Taxfix for the past 4 years, specifically working with Lilian Skinner on my self assessment tax returns. She has been consistently very professional, knowledgeable, and responsive. Overall, a pleasure to work with and easy to recommend to others.

And that's why I keep coming back. No doubt I'll do so again at the end of this tax year.

1 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent

Excellent and prompt service. My accountant was approachable and answered all of my queries in depth. I was very happy with the outcome and will definitely be using them again. I felt they were fairly priced and saved me a lot of headache.

2 lipca 2026
Oceniono na 1 z 5

Missed Appointment, Poor Customer Service, and Ongoing Booking Failures

I am extremely disappointed with my experience with Taxfix's tax consultation service.

I paid £135 for a tax consultation, only for the accountant to fail to attend the appointment without any prior notice or communication. Since then, I have spent several days trying to rearrange the consultation, but have repeatedly run into issues with Taxfix's booking system.

What makes this particularly frustrating is that I have already agreed a suitable time directly with the accountant, and we are both available for the appointment. Despite this, Taxfix has been unable to manually book the consultation due to ongoing technical issues with their system.

The customer service has also been poor. Responses have been slow, there has been a lack of clear communication, and I have repeatedly had to chase for updates rather than receiving proactive support.

6 lipca 2026
Opinia niezależna
Logo Taxfix UK (formerly TaxScouts)

Odpowiedź od Taxfix UK (formerly TaxScouts)

Hi Luke,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustrating experience you've had with our tax consultation service.

We sincerely apologise that your consultant failed to attend your scheduled appointment and for the significant difficulties you've faced with our booking system and customer service while trying to rearrange it.

The lack of proactive support and the technical issues you described fall well below the standard of service we strive to provide, and we are very sorry for the stress this has caused.

We want to get this resolved for you immediately. So that we can locate your case and escalate it, please contact us at support@taxfix.com with your registered email address, referencing your Trustpilot review. A member of our team will then personally ensure your consultation is booked without further delay.

Once again, we apologise for your experience and appreciate you bringing this to our attention.

Best regards,
Taxfix

Oceniono na 5 z 5

Great job

Great job! The staff was excellent—professional, friendly, and very helpful throughout the entire process. They made everything easy to understand and provided outstanding customer service. I highly recommend Taxfix to anyone looking for reliable and efficient tax assistance. Thank you very much 👍

6 lipca 2026
Oceniono na 1 z 5

Worst experience ever

Well, the accountant was zero help.
I needed to do my self-assessment and I asked for some information about the expenses I could claim for as a self employed since it was my first time. The woman said she could not tell me this, so I have to go somewhere else to seek the information, gather and filter the information so I could break down my expenses. While she was just expecting me to come with all this plus receipts for her to send it over to HMRC.
When I was asked about submitting the tax return, I queried how much money was estimated to get back as I was not clear about what she meant, she carried on and sent the self-assessment to tell me later that we can amend it, as I was not happy about that.
This service was a waste of money and time, never been so disappointed with an accountant like this before. I wish I knew, and did not let myself be mislead with the good reviews on you website.

26 maja 2026
Logo Taxfix UK (formerly TaxScouts)

Odpowiedź od Taxfix UK (formerly TaxScouts)

Hi Vanesa,

Thank you for adding these details. We have replied to your first review, but we want to specifically address your point about the submission. We never want a return sent to HMRC until you are 100% clear on the numbers.

Please contact us at support@taxfix.com so we can look into this immediately and help get any necessary amendments sorted out for you.

Best regards,
Taxfix

Oceniono na 1 z 5

Self-employed

If you work as a self-employed this is not the company you want to deal with to pledge your self-assessment.
I got in contact with one of their accountants, the woman could not even tell me what I could claim for.
I’d have to break the expenses down, gather and filter the information on my own, meanwhile she was just expecting me to do this for her to send it over to HMRC, if that’s the case what’s the point of paying someone, I could have done by myself. A complete waste of money and time, they did not even have an online section for complaints. Zero help whatsoever. Worst service ever, never seen anything like before.
The reviews on the website are definitely misleading.

6 maja 2026
Opinia niezależna
Logo Taxfix UK (formerly TaxScouts)

Odpowiedź od Taxfix UK (formerly TaxScouts)

Hi Vanesa,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your frustrating experience with our self assessment service.

We understand you were expecting clear guidance on what expenses you could claim and felt that the support you received did not meet your expectations. Our goal is to simplify the tax filing process by providing expert assistance, and we sincerely apologise that we fell short in your case, leaving you feeling like you had to manage the process alone.

This is not the standard of service we aim to provide, and we take your comments very seriously. We would appreciate the opportunity to look into what happened. If you haven't already, please contact our team at support@taxfix.com using your registered email address so we can investigate this further for you.

Once again, we are very sorry for the disappointment and frustration this has caused. Your feedback is invaluable as it helps us to improve.

Best regards,
Taxfix

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