Excellent and prompt service. My accountant was approachable and answered all of my queries in depth. I was very happy with the outcome and will definitely be using them again. I felt they were fairly... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better ex... Zobacz więcej
I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... Zobacz więcej
I have not been well, and really struggled with my self assessment - a couple of messages with Jon and its all sorted, which has definitely taken some of the stress from me at a difficult time.
Informacje dotyczące firmy
Napisane przez firmę
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Dane kontaktowe
Zjednoczone Królestwo
- support@taxfix.com
- taxfix.com/en-uk
4,7
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Worst experience ever
Well, the accountant was zero help.
I needed to do my self-assessment and I asked for some information about the expenses I could claim for as a self employed since it was my first time. The woman said she could not tell me this, so I have to go somewhere else to seek the information, gather and filter the information so I could break down my expenses. While she was just expecting me to come with all this plus receipts for her to send it over to HMRC.
When I was asked about submitting the tax return, I queried how much money was estimated to get back as I was not clear about what she meant, she carried on and sent the self-assessment to tell me later that we can amend it, as I was not happy about that.
This service was a waste of money and time, never been so disappointed with an accountant like this before. I wish I knew, and did not let myself be mislead with the good reviews on you website.
26 maja 2026
Odpowiedź od Taxfix UK (formerly TaxScouts)
Hi Vanesa,
Thank you for adding these details. We have replied to your first review, but we want to specifically address your point about the submission. We never want a return sent to HMRC until you are 100% clear on the numbers.
Please contact us at support@taxfix.com so we can look into this immediately and help get any necessary amendments sorted out for you.
Best regards,
Taxfix
Self-employed
If you work as a self-employed this is not the company you want to deal with to pledge your self-assessment.
I got in contact with one of their accountants, the woman could not even tell me what I could claim for.
I’d have to break the expenses down, gather and filter the information on my own, meanwhile she was just expecting me to do this for her to send it over to HMRC, if that’s the case what’s the point of paying someone, I could have done by myself. A complete waste of money and time, they did not even have an online section for complaints. Zero help whatsoever. Worst service ever, never seen anything like before.
The reviews on the website are definitely misleading.
6 maja 2026
Opinia niezależna
Odpowiedź od Taxfix UK (formerly TaxScouts)
Hi Vanesa,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your frustrating experience with our self assessment service.
We understand you were expecting clear guidance on what expenses you could claim and felt that the support you received did not meet your expectations. Our goal is to simplify the tax filing process by providing expert assistance, and we sincerely apologise that we fell short in your case, leaving you feeling like you had to manage the process alone.
This is not the standard of service we aim to provide, and we take your comments very seriously. We would appreciate the opportunity to look into what happened. If you haven't already, please contact our team at support@taxfix.com using your registered email address so we can investigate this further for you.
Once again, we are very sorry for the disappointment and frustration this has caused. Your feedback is invaluable as it helps us to improve.
Best regards,
Taxfix
Good communication and helpful support
26 czerwca 2026
Have been a customer for several years
Have been a customer for several years, re-assuring that my tax obligations are taken care of by qualified accountants. No fuzz and very responsive to task. Great service. Thank you
4 lipca 2026
My accountant answered all my questions…
My accountant answered all my questions and was able to complete the tax return quickly.
26 czerwca 2026
I had a great experience with Kunal
I had a great experience with Kunal, I am so grateful for his support and would definitely recommend using Tax Fix in the future
2 lipca 2026
Great service from Gabriela at Taxfix
Great service from Gabriela at Taxfix. Another tax return completed the whole process from start to finish is seamless. I highly recommend Taxfix to everyone.
2 lipca 2026
Everything was easy to do I highly…
Everything was easy to do I highly recommend using taxfix
1 lipca 2026
You want want feedback from every
You want want feedback from every
Bit of the process which is a bit annoying, apart from that good
30 czerwca 2026
Opinia niezależna
Great service
Great service, very knowledgeable and very quick response times. A BIG thank you to Anna who I will highly recommend.
30 czerwca 2026
Getting our annual tax returns sorted…
Getting our annual tax returns sorted out remains a straightforward activity with Taxfix, combining a digital process and working a real accountant.
28 czerwca 2026
Outstanding service provided by Lisa at…
Outstanding service provided by Lisa at Taxfix. Highly recommended
29 czerwca 2026
Quick and efficient
Quick and efficient, good VFM. Farai communicated helpfully and gave good advice
18 czerwca 2026
Great communicator and very helpful
18 czerwca 2026
Phil from Taxfix is highly recommended
Phil has looked after both mine and my husbands tax affairs for 3 years now, he is always spot on and quick to answer questions - he is highly recommend by us
24 czerwca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.