Tartecosmetics Recenzje 

Dopo aver usato il correttore avevo notato le palpebre secche, non ci avevo dato tanto peso dato che era inverno e tendenzialmente ho la pelle secca, ma dopo qualche mese mi sono arrossata e gonfiata, con gli occhi che lacrimavano, come se mi fossi ustionata. Ho riprovato qualche giorno fa a metterlo ed ho ottenuto lo stesso risultato. Non mi era mai successo con nessun prodotto, neanche quelli da supermercato.

WORST service .
I ordered from tarte and every time they messed my order. This time i was given discount code to use but it didn’t worked. After discussing from tarte squad. I placed my order, they promised me to do price adjustment when order is shipped. Sheer LIE. I have all the emails and chat history as they promised.
Their service is so bad.

So this is not the end when my order arrived. Products were missing.box was damaged. When I emailed them all the pictures, they said you violated our rules. How can they run away with this. No refunds nothing. I wasted my hardearned money with this rubbish company.

Don’t waste your money as they don’t deliver what they promise.
And now not replying to any of my emails.

Worst service. So disappointing.

This is the WORST company you can spend your money on!
I never received my original order, i just received something else after spending much more and when i told them they don t give a crap. I will never spend anything here and you should not trust them because you will never receive what you ordered.

Not bad service, sending deliveries fast, thanks

Terrible service. Just received my order and the creaseless concealer was missing from my order and the one included as a part of a freebie value set was also missing. Customer service told me I couldn’t get a replacement as I’m an international customer…I only ordered for the concealer! Now I’ve spent a load of money on items I only bought as extras to bump up the order for the free shipping. Such a waste of money and effort.

Beautiful packaging, great colour payoff, helpful online tracking and staff. Took long for delivery but was handled with care. 💯recommendation.

I was anxious after reading the reviews here, however my order arrived within 2 days of placing it. It was neatly wrapped and all items purchased arrived in good condition no breakages etc. No custom payment on arrival either, shipped with DHL. 10/10 would order again.

Cannot unsubscribe from emails (no option at the bottom), had to reset my password (shopped once 4 years ago) and it won’t let me delete my account. Contacted customer services who said use the link the email. If there was a link I wouldn’t be wasting my time chatting to a “Tartelette”.

I've ordered from them before and not had a problem, so when the boxing day sale came about, i spent ALOT of money. 3 weeks later I finally received my order and its for someone else! I ordered 7 items and there were only 3 in the box, none of which were mine. I asked the customer service about my order and, as seems to be a running theme, they blamed my being an international customer for their inability to actually ship out my order! They offered me a code to purchase the items again and that is a solid HELL NO. I am not wasting my time or money on a company that cannot take care of a large part of its customer base. So disgusted at the service and so disappointed in a brand that claims to be a "No. 1 selling brand"!

Jeg har købte make up hos dem nogle gange og jeg elsker deres make up, jeg er vild med deres concealer, mascara og de sender dem altid i små flotte æsker 🥰 jeg skal aldrig have andet 🙂 deres øjenskygge er fuldstændig fantastisk og elsker deres glimmer ♥️

BEWARE!!!!
DO NOT and I repeate DO NOT buy their “you’re a total knockout” skin care set!!!
It caused a very bad reaction, burnt up my face. It was all red and burning hot! Took about an hour for it to go back down after I washed it off! My sister the same! So then I gave it to one of my colleagues and told her to test patch it. She was fine, put it all over her face and went to sleep. Woke up with a burning red blotchy dry face! If I could attach a photo I would!

Been a customer before and it’s been great but won’t be again, customer service is terrible I ordered a bulk load of items and 2 of my main items were missing (foundation and the lipstick). Contacted customer service and was passed from 1 person to another, who told me that because I was in Australia that they couldn’t reship the items they forgot. But had to refund me for my missed items. In other words they couldn’t be bothered to send me and pay for the reshipping of the 2 items they missed. Really not happy, I basically made the order for the foundation and it’s what they missed and it’s not exactly cheap. I’ll just look for an alternative from now on. Oh and the 20% discount for my inconvenience won’t be luring me in either.

I received my Tarte order yesterday. I got the eyeshadow palette I ordered which was fine and good. Though I also received what I thought was a mini Tarte Lights, Lashes, Camera mascara. I go to open it and wondered why it was sewn shut. I tore it open and there was no mascara. Just a plastic straw tube type of object. Apparently unbeknownst to me, it's only for looks to hang on your tree and not an actual mascara. However, when I ordered it, I was mislead to think it was an actual mascara, a mini one. Any "ornament makeup" products I've purchased from other companies all contained actual makeup. If it's not supposed to have actual mascara, it shouldn't be in the title of the product, and should be made very clear that this product doesn't contain any actual mascara. It's so misleading and false advertisement. I contacted customer service to get a refund because it wasn't what I thought it was. They said they couldn't give me one because it's final sale. They need to call it what it really is, which is an overpriced glittery stick ornament. I'm very disappointed, and am not sure if I would ever want to purchase any of their products again.

AVOID!!! I've been their customer for years and never had any issues until this year. My parcel got "lost in transit" TWICE, yet it NEVER left their warehouse! Full of rubbish "can't replace internationally", I was told to order again and got price match to what I originally paid. Was told bs it's my address issue, the problem isn't on their side. Extremely dissapointed and will never ever shop with them again.

Really disgusted.i should have read the reviews before ordering.my shipping status was never updated now they says it’s lost in transit which seems to be a common thread on this review platform.I’m hoping I get my refund and I will never buy from them again.furthermore will be letting as many people as I can not to buy from their online store and I won’t be buying anything at all from them from Sephora as well.I’m really disappointed and thought they would be better than this.why offer a product if you can’t deliver?i don’t believe it was even sent and as they are sold out I think they were never going to fill the international orders,if it was sold out.pathetic company and liars

Appalling customer service. Would give zero stars if this was an option. I ordered several items online end of November as a gift. When my items did I not arrive by mid December, I emailed to see where they were. I received a reply that they had been “lost in transit” and Tarte would not resend or replace my items as I ordered from Ireland. It is now too close to Christmas for me to place another order as it will not arrive in time. I am absolutely furious and will never order from this company again.

I am so disappointed with Tarte. I ordered two concealers and instead I have been delivered items completely different. Unbelievable! Spent £8 on delivery only to receive the wrong items. They don't seem bothered to solve this either.

Ordered 2 palettes on 27th November. Arrived today. Neither palette has shipped. Instead a random pack of blushers. Customer service shocking. Apparently unable to resend. Offered me a 30% off code to reorder. Despite 30% off site wide already available. Delivery not guaranteed for Christmas.
Absolutely rubbish customer service and no responsibility taken for shipping the completely the wrong item. Terrible. Would not recommend.

I ordered a custom kit and waited for a month to arrive in Australia, only to discover missing items in my kit and those were the items I'm so excited to try on :(
I tried to chat the customer service and got told that they can't do international replacement and will do refund instead. I don't know if they have that intention from the start. Make a massive sale on the website, attracting people to buy it, send incomplete items and just give refund on missing items, which I think doesn't worth the cost of those missing items.
Just check the trustpilot website and discover many people have similar problem. Please avoid buying something from there, especially if it's on sale. It was my first tarte order and definitely my last.