I had a license issue with systools OST Converter. In a chat with their representative, Kaira Martin, my problem was resolved well. I use the product to troubleshoot Outlook issues for my clients. It... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I downloaded a tool to backup my IMAP emails on Mac. It didn't quite work, so we ended up moving to PC, where someone helped me, several hours later. I do appreciate the 24/7 customer service supp... Zobacz więcej
Even though my issue hasn't been resolved yet, I'm still giving your representative, Andreas Santos, a five star review. He spent over 2 hours with me and was very patient and helpful throughout. We e... Zobacz więcej
Kaira Martin was extremely helpful and knowlegable about needs and products. A lot of internet searching resulted in a lot options NOT needed. I have working OST and PST data files - very close to... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
SysTools Software Pvt. Ltd. is a Data Recovery Company which has developed 170+ Software in Recovery, File Converter, Server Migration. We offering the Cloud Computing & Digital Forensics tool & service also.
Dane kontaktowe
528, City Centre, Sector-12, Dwarka,, 110075, Delhi, Indie
- 8376953238
- support@systoolsgroup.com
- systoolsgroup.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 37% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Alan Thomas was a very big help
Alan Thomas was a very big help. had some issues with installing registering the software but he took the time out to resolve my issue. Very professional and very supportive. It was a pleasure working with Alan and the Systools group!
Money back guarantee is not that
I prchased the product and attempted to use it but it runs slowly on my computer and constantly freezes. I saw they have a 30 day money back guarantee so i was comfoted by this. so they denied my refund saying I have to try tech support once. Not sure how they are going to make it run any fast so much for a guarantee whatch thier fine print !!!!
Great support
I had a problem with the file that I processed with their software. Rob Lee spent a long time helping me to sort it out.
SysTools IMAP Backup
Rob Lee is the man. Patience personified in my experience and an outstanding result for me in the form of fully functioning software to back up my old email account. Not a great start but very satisfied with the final outcome. Outstanding technical backup from this company. Very satisfied customer.
Great support...
Have been supported consistently when dealing with SysTools. I appreciate the confidence, timeliness, and help.
Kaira Martin is exceptional and very…
Kaira Martin is exceptional and very knowledgeable. My issue was resolved in less than 15 minutes. Need more agents like her in every aspect
Best PDF Unlocker Software
Rating: 4.8/5 SysTools PDF Unlocker Tool
Based on my experience, SysTools PDF Unlocker is a highly efficient solution for professionals and enterprises that regularly handle secured PDF documents. The software successfully removes restrictions on printing, copying, editing, commenting, and form filling while preserving the original formatting, layout, images, and document structure. One of its biggest advantages is the ability to process multiple PDF files in batch mode, saving considerable time for organizations managing large document repositories.
The tool operates completely offline, which adds an extra layer of security when working with sensitive files such as contracts, financial statements, legal records, HR documents, and business reports. Its user-friendly interface makes the unlocking process straightforward, even for non-technical users. Additionally, the software supports modern encryption standards and does not require Adobe Acrobat installation. For businesses seeking a secure, reliable, and productivity-focused PDF unlocking solution, SysTools PDF Unlocker is a dependable choice that delivers consistent results. Download software on Windows or macOS.
Product Installation and Activation Assistance
At first the start-up documentation was not clear about the steps required to install the product, At the time of original attempt, I had less opportunity to 'poke and hope' in getting the product activated. Originally I wanted to abandon the purchase, thinking the effort was not beneficial to me. Later when I had more time and ingratiated the install process, it went a bit better due to the install security requirements.
I reached out again to customer support, and was successfully assisted by Rob Lee, who had the patience and methods to get my install working and my product activation initiated. I now have a working product, will accept purchase as originally completed, and now have eMail backup security. Thanks to Rob Lee.
I ended up getting what I needed
I ended up getting what I needed, but initially there wasn't a willingness to help. It was all links to YouTube and articles, which makes sense when people don't do any googling to attempt to fix their issue before going to the help desk. I was frustrated with this, and instead of Kaira Martin asking questions to understand where I may be struggling, I was asked to download a screen viewer so the person helping me could see what I was doing and then go an try a different version of doing things themselves. Not super comfortable with this as I had to download a secondary program onto my computer to get a solution when I just downloaded SysTools, but I did get a solution using this method by watching instead of getting a written explanation. I think this could have been solved without me having to download another unnecessary software, with the person helping me asking questions and understanding where I was coming from, instead of throwing links at me and then making me download something, but it worked.
I bought several products an all worked…
I bought several products an all worked well. I got perfect support, when things didn't work at the first time via Chat. Great Customer service 24/7. Better than the administrators in my company. Thanks to Rob Lee.
I needed to convert my email from my…
I needed to convert my email from my office pc to my mac and Rob Lee has been very helpfull.
to the point
Alan Thomas did a perfect job solving…
Alan Thomas did a perfect job solving my problem - bought the wrong tool and he got me over to the right tool.
Extremely helpful support
Extremely helpful support
We had difficulties configuring google for exporting mailboxes and Rob Lee was able to get us through it. I appreciate the both the speed of response (withing a minute) and completenes of the documentation provided.
Thanks for this Very long support session! Bug in documentation?
I had a problem with Systools Import tool. In the corresponging online guide, it is said in Step 5 that "You have to put these files in their respective folders (created with the name of target G Suite email IDs)". Support told me "Folders are treated as source" so the folders names should be named after Outlook users names and not Google Workspace users names...
Very helpfull and patient when i dealt…
Very helpfull and patient when i dealt with Rob Lee and after a little while we had a positive outcome to my issue.
Andrew Czezowski
msg-viewer "gratuit" utilisable durant : 1 jour. Ne perdez pas votre temps.
J'ai téléchargé le logiciel "gratuit": msg-viewer.exe sur SysTools. Certes, il est gratuit, on s'attend à un service minimum, ok, j'ai juste besoin qu'il décode les fichiers .msg que certaines administrations continuent à envoyer comme si c'étaient des fichiers lisibles par tout le monde. Pour l'installation, il me demande l'accès aux modifications de mon ordinateur. J'accepte et j'installe le programme. Je l'utilise une première fois, ce n'est pas convivial : on ne sait pas lui fournir le fichier à lire, il veut le rechercher lui-même dans les dossiers. Bizarre. Il arrive à trouver puis lire le fichier et à m'afficher les pièces attachées comme promis, mais impossible de les télécharger. Il faut faire de multiples copies d'écran pour les récupérer +/- lisibles. Ok c'est gratuit. Le lendemain, je relance le programme, il ne trouve plus les fichiers.msg, il ne fonctionne plus que pour demander d'installer la version payante. Cette méthode de vente marche peut être aux États-Unis, mais c'est pénible d'être pris pour un pigeon. Pourquoi ne pas dire clairement programme à l'essai et fournir un programme correct qui donne confiance ?

Odpowiedź od SysTools
High level Support People
I have to be completely honest. I've been using SysTools PST Splitter Tool for almost a year with great satisfaction and no problems. The only real but significant need arose when my old PC broke down beyond repair. So I contacted Technical Support, and I found a person who was not only highly skilled in technology, but also incredibly knowledgeable and kind: Rob Lee.
Without him, I would never have been able to solve the problem, but thank God, there are still people out there who are truly knowledgeable and attentive to customer needs.
Rob Lee had a perfect delivery in Migration troubleshooting
Rob Lee had a perfect delivery in supporting me today. I will definitely recommend him to anyone. Patience in the troubleshooting and final get it resolved. Thank you Rob.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







