Poor customer service and installation for solar panels. They took total advantage of an elderly person with solar panel installation. No proper follow up. Almost 6 months after installing and paying... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Just had our system installed and it was an excellent experience from start to finish. Our salesman Chris couldn't have been kinder or more helpful. He advised us every step of the way, answering all... Zobacz więcej
From the initial enquiry up to installation the customer service was super efficient. Chris explained everything and followed up with an email within an hour after calling to the house. There were no... Zobacz więcej
Excellent service from start to finish. Everything was very well explained and quote was perfectly itemised. Work on the day was efficient, clean and extremely professional. Highly recommended.
Informacje dotyczące firmy
Napisane przez firmę
Solar PV & Energy Company based in Ireland.
Dane kontaktowe
The Rubicon Centre, Bishopstown, T12Y275, Cork, Irlandia
- 015042111
- hi@swyftenergy.ie
- swyftenergy.ie
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 4% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
GREAT JOB
The lads did a great job. They left my house cleaner than the way they found it. Electrician's, roofers all did great job. As for the grant and all the administration, Swyth did everything. I actually did very little (nothing).Last but not least they where the cheapest. I shopped around and Swyft used the best equipment and came in with the best price. Thanks very much Swyft great job. 👍
Swyft energy solar panel project.
Extremely helpful and knowledgeable staff at all stages from enquiry to post commissioning service..
Best Customer Service .
From the moment I contact customer service about getting the Solar panels in, The professional service that I received all the guys, from people on the offices to the guys that came out to do the actual work, roofers/electricians has been excellent. I 100% recommend Swyft Energy to any one, everything was explain to me, from what exactly would suit me. One of the Best Customer Services team I have dealt with in a very very long time.
I appreciated Swyft's quick responses…
I appreciated Swyft's quick responses to enquiries and the helpfulness of both staff and appointed installers.
Good product, lousy customer service
So far the panels, inverter etc seem to be doing a great job but we almost opted out because of poor communication between the offices and the engineers. Engineers showing up and not knowing where things were agreed to be placed and advising us against things that were agreed on with the sales person and office. On top of that a friend who referred me was supposed to receive a referral fee which still hasn’t happened well over a month later. Very disappointing service.
An all round great company to deal with…
An all round great company to deal with and all involved from sales to installation guys to the electricians were very professional and very sociable, overall a great swyft process all done within a week.
Good system, neat and tidy installation.
I had 16 panels installed plus an Inverter abd a 5KW battery installed in August 2025
Overall impression is good. The installers turned up when they said they would, and the system works. It does the job it was supposed to do which is to more or less emininate my reliance on the Grid for energy...at least in the Summer months. Too early to comment on Winter months.
Everyone I dealt with were knowledgeable and seemed to know their business.
One issue I had was that the installation didn't complete in one day, and it took three weeks for them to come back and finish it. Their crews are busy so if a job is incomplete it may take a while to tie up the loose ends. Swyf could have had better communications with me about exactly when they would come back to finish the wiring, but we got it all sorted in the end.
It is neat and tidy workmanship and most importantly it works. My electricity dependence on the Grid is down 95% in the month of August. I am sure the Winter months will be less but will wait and see.
I may revert to them to buy another 5KW battery, as I may have gone a bit light with only one 5KW battery, given that I have 16 panels. My average daily usage us about 9 KW units and it kind of appeals to me to have a battery big enough to cater for a full day's usage. As it is, the 5KW battery is charged to 100% by lunch time most days in August. So I reckon I could handle more battery capacity, at least for 5/6 months of the year.
Complete failure in equipment and service.
Sitting at home at the moment, no solar power since June 1st. Sonnen inverter has failed for the 2nd year in a row. Had major issue with installation which dragged on due due poor planning , 3 attempts made to install in Summer of 2022. Lost June & July in 2024 due to faulty inverter. Now out again since May 31st this year. Technician visited in July said inverter has failed again. , no further follow up despite my communication. Horrific customer service. I am out of pocket to the tune of over 13k. I have lost all confidence in this companies ability to honor their warranties and service obligations.
Once I sought an on line quotation I…
Once I sought an on line quotation I found this company excellent to deal with. They immediately followed up with a phone call to explain their quotation, type of product supplied, efficiency of same, works process, duration of time, payment guidelines & timeframes, without at any stage pressurising me into accepting or signing up to them doing the works. Roofer & Electrical teams turned up as scheduled on time, I found each team very efficient, worked straight through to finish each day, explained everything to me in lay mans terms & very obliging when it came to minor issues that could have halted the installation, excellent all round. They got me set up on the app, commissioned the system & completed all documentation before they left. Likewise, I found the office staff very helpful, keeping me abreast of works & documentation guidelines & always available to take a phone call. Their products are of very good quality & the installed system is working very well. I have already recommended this company to others & will continue to do so.
Excellent Service: From the first contact to the final…
From the first contact to the final commissioning Swyft were excellent, clear in their answers to my many queries, not pushy on the selling, met their delivery targets. Could not find fault with any aspect of their service.
Efficient boiler upgrade
Swyft made the boiler upgrade very easy. Good communication from first enquiry, clear explanation of options and efficient, professional work by engineer, followed by timely action on follow-up. The presence of a tiny pre-existing leak caused some minor concern, which required the engagement of a separate expert company.
New Bosch boiler fitted by Swyft Energy
Swyft energy are very easy to deal with and they provide a very good service.
The fitting team from start to finish…
The fitting team from start to finish were excellent , a mix up by the company with the installation date put the project back by two weeks, but overall we are very happy with the outcome
Very clean work
Very clean work, advisor informed us at every step and was a great help in answering all our questions
Easy to deal with.
well satisfied
initial and subsequent contacts with your adviser were very helpful. On the day of installation the crew were very quick very clean and very nice to deal with. I have no complaints so far and to be honest the savings were immediate
Great tidy wiring and installation
Great tidy installation by roof and electricians. Well done. Still something outstanding from central office and independent BER engineer was not customer focused, sadly.
Had a new boiler replaced by swyft
Had a new boiler replaced by swyft
Very positive experience with great communication from the team they worked hard to provide the most competitive price for me and always available to help with any questions
Would highly recommend to friends and family
Excellent performance by a great team
Everything went better than expected! Sales Engineer Patrick developed a proposal which, although a bigger investment than anticipated, offered far more value for money than competitive quotes. Aoife communicated and followed up diligently in preparing us for the installation, which was done within 2 weeks of accepting the quote. The installation team of roofers, Jann and colleague, and electricians, Niall and Kieran, were very pleasant and professional and helpful. Job completed and up and running in 2 days.
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