Swyft Energy Recenzje 402

Jason and Chris were fantastic! They provided a very comprehensive package of information and advice regarding the system that would best suit our needs. They also answered all our questions and concerns, whenever they arose. We experienced excellent customer service from Swyft Energy, and would highly recommend them based on our own experience.

I’m very happy with the system and service provided by Swift Solar. From the initial consultation right through to the installation, the team was incredibly professional, efficient, and clean, especially Chris.
The build quality of the installation is top-tier, but what really sets them apart is their after-sales support. They don't just fit the panels and disappear; their backup care and responsiveness to follow-up questions have been outstanding.
Highly recommend Swift Solar if you want a premium job and peace of mind!

After contacting about 4 different solar installers we decided to go with Bord gáis energy. Everyone we dealt with from Andreas who arrived on site to design and scale a suitable system for our needs, Chris who became our point of contact from then on to both the roofing and electricial teams everyone to a man were really excellent, always on hand at every step of the process and readily available to answer any questions as well as giving real advice. The work was completed in one day and as scheduled. The quality and neatness of the work itself was outstanding. The hand over and and explanation on how the system works and the use of the App itself was all made very simple and clear. The level of professionalism shown by the people we dealt with is what one would expect from a large company such as Bord gais energy and its exactly the reason we went with them.

The Sigenergy system with 15 solar panels and 15kw of battery storage is a game changer. In the 22 days since install solar has accounted for over 600kwh with over 300kwh exported and the 15kw battery which is charged on solar only at the moment is more than covering any electricity requirments during the time between sunset and sunrise and have only required 3kwh from the grid in all that time which is impressive for a family of 6 with a heatpump. With credit built up from exporting the excess to the grid in summer months together with a smart tarrif with cheap night rate to charge the batteries in the winter months we look forward to making huge savings on energy bills.

Excellent service and Chris Leahy was very helpful. Would highly recommend Swyft to get the job done and after sales care. Full 5 Stars all the way through.

From the initial enquiry up to installation the customer service was super efficient. Chris explained everything and followed up with an email within an hour after calling to the house. There were no delays and the installation team arrived on time and had the solar panels fitting within a few hours. There was minimum interruption while the electrics were being completed. Highly recommend Bord Gais Swift energy.

I recently had solar panels installed through Swyft / Bord Gáis Energy and overall I'm very happy with the experience.

Chris, my salesperson, was excellent from the start. He was knowledgeable, helpful, and took the time to answer all of my questions without any pressure. Ken, the electrician who carried out the installation, was also fantastic. He was professional, friendly, and his workmanship was excellent. Both were a credit to the company and made the process straightforward and stress-free.

The only area that could be improved is customer support from the office. I found it quite difficult to get in contact with customer care staff when I needed assistance, and responses were not always easy to obtain. While everything has gone smoothly so far and I hope I won't need support in the future, it does leave me slightly concerned about how easy it would be to get help if an issue were to arise.

That said, the quality of the installation and the service provided by Chris and Ken were excellent, and I would recommend Swyft / Bord Gáis Energy for solar installations based on my experience.

Just wanted to take this opportunity to highly recommend Swyft/BG energy.The entire process,experience and professionalism and personal customer care has been outstanding 10000%!The entire team at my property were excellent,patient and professional in every aspect and couldn’t be more helpful .If you are looking at any of their services I highly recommend them without any hesitation.Also to add this is repeat business and also numerous referrals to friends and family about how outstanding Swyft are with my new Pv solar system and batteries and the detailed attention and trouble free process it has been as always.Extremely highly recommended!!
Many thanks and kindest regards from a repeat customer,
Jack Musgrave.

I recently got solar panels installed from Swyft Energy / Bord Gais Energy. The experience from start to finish was very professional from Chris the assessor to the electricians and roofers. However, communication from the office was lacking but Ashley in the office sorted this out once it was brought to their attention. Overall would highly recommend.

Awful, avoid. It is almost a year since my system was installed. It was not a seamless process. Initially everything was excellent and I felt I got good advice from John the sales rep and help with the grant application. The installation process was terrible, the electrician who carried out the installation was totally inappropriate, asking the young farm worker to lift him up with the farm loader to do the job without asking my permission, this is a farm vehicle used for lifting bales etc. not a working from height vehicle. He also left boxes and cable thrown around. If they had been neatly left undercover I would have gladly recycled them but they were left out and got blown around and rained on. Our system then took a month after installation to get commission, so for the time of the year when most energy is generated I lost out. I chose Swift Energy because of the Bord Gais affiliation, although I had received cheaper quotes from other companies, I wish I hadn’t blindly felt reassured by a big name. I continued to have large electricity bills until March despite contacting Swift for advice. Following a conversation with my neighbour who had photovoltaic’s installed at a similar time and hearing that he virtually had no electricity bills I couldn’t believe it. My neighbour offered to look at how my system was set up through the app and he spent time setting everything up. Since then my bills are half the price they were. I felt the support around setting up the system correctly to maximise the energy and cost saving was just terrible, I wonder do they actually understand it themselves. There are many great people working in this company who have been very helpful but I think that it is just disorganised. I have many farming friends who are seriously looking at installing solar systems but unfortunately when they ask me would I recommend Swift, it’s a big NO from me.

unfortunately a very poor experience, customer services who never ring back and a half completed installation with no promised date of completion. Leaves me with little confidence that the waranty will be worth anything if we eventually get our 20 solar panels connected and experience an issue later on.

I am an existing customer looking to add on extra solar panels. Despite several contacts, booking 4 appointments for a callback and speaking to the support line, all happening since April 2026, noone contacted back yet and looks like the company is not interested in the business. Have regrets as should have chosen other reputable companies on the market at the outset.

Poor follow up service after installing solar panels, panels still not working 3 months after installing. Not returning calls. Unsatisfactory. They out source all work so there are long wait times to get them back to finish. Unprofessional.

Avoid dealing with this company. They operate under the Bord Gáis name, but the experience reflects the same practices as the old Swyft Solar. They require upfront payments for what appear to be superficial or misleading assessments, only to later claim that additional home upgrades are necessary—effectively locking you into further costs. Additionally, they do not handle feedback or complaints in a professional or responsive manner.

Avoid at all costs!
We ordered solar panels in November. They’ve been installed since November and we’re still waiting for their electrician to connect them and install an ev charger. It’s now almost June. Unfortunately we paid everything up front and it’s impossible to contact them as they won’t answer our calls. From day one the customer service has been abysmal.

Found company online from start to finish they the company where very informative and made the process extremely professional. Customer service first and foremost excellent and explained every step of the clearly an

Hi,our solar panels stopped working a week ago and we had them installed less than a year ago.After several emails and numerous phone calls they sent an engineer to fix them this morning which made no difference whatsoever as they are still not working. He changed a part and they still wouldn't work so he left saying it is the isolator switches that are gone but he didn't have any.I then rang the office when he left because he said he couldn't give me a date when he'd be back but I got no more help from the man in the office as he just said he wouldn't be able to give me a date either and he'd get back to me.I don't know when he will get back to me with a date for an engineer to come out again and as it is our panels are absolutely useless and the sun shining for the last week. I can't understand why they don't carry standard parts when they finally call out or why they can't give a date of when someone will call again. It's very unfair considering these panels are less than a year old and I presumed we'd be benefitting from them now and the weather after being so good .John Moran

Great sales and abysmal customer support. Left for months without solar production on our panels. Long hold when you call and promises of call-backs that never happen. Takes weeks to get a technician out while they happily install new panels for our neighbours. Could not recommend.

I am currently a customer of Bord Gais and decided to get solar fitted with them and to be installed by Swyft Energy who the recently acquired. Swyft Energy are one of the most professional contractors I have ever dealt with from the lead up to the install and throughout the install. The two electricians who came out to the install were so pleasant and knowledgeable about solar installs and had so much respect for my house when working there. The install took two days and was done exactly to my specifications and even when they had to remove a washing line from an external wall because it was in the way they asked where I wanted it to be moved to and then reinstalled it there. When they left they went through the whole system with me and one of them left me his mobile number in case I had any questions. The cleaned up the whole area before they went and left no rubbish at all behind them. Best two guys I have ever worked with. Regarding the roofers who I really didnt have much dealings with as to the fact they were on my roof for the whole day but met them before they left and they were the nicest guys ever and yet again tidied up everything.
To conclude - if you are looking for solar use this company as they are so experienced and so professional

The service was excellent from start to finish. Booked, assessment and installation within 10 days. Highly recomended.

the company spent time explaining how solar energy works, and how the system is designed, so that we knew all the options available including cost associated with each and recommendation for what would be best for our particular context. This was invaluable.
From then, once we signed up for having solar panels fitted, the team were very well organised and cooridnated, and both the fitment team, and electrical team were such a pleasure to deal with and were clearly professional in their approach as well as conscientious in their work for us. We would recommend them highly