Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I worked for this company for two weeks, the manager sexually assaulted me and I had to take them to tribunal just to get my wages. They actually get their staff to try and trick potential custom... Zobacz więcej

Oceniono na 5 z 5

I just wanted to take a moment to give a shoutout to Lee for his exceptional customer service. He was an absolute pleasure to deal with when shopping business phone service. I'm a small business owne... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I just had a phone call regarding landline and broadband. Chloe who rang male was a very experienced and professional. She did explain everything clearly and also went through another services wh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Arranged a telephone conversation with Rudi Magill today at 12 O'clock. Rudi rang me at 12.00 on the dot, he was so lovely and informative, explained all my terms and conditions and everything that wo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych
  2. Dostawca internetowy
  3. Dostawca usług internetowych
  4. Dostawca internetu i telefonu

Informacje przekazane przez różne źródła zewnętrzne

Saving over 100,000 small UK businesses money on their business telecoms and energy for over 16 years. Unicom is the one provider, one bill, one solution to its customers. Unicom provides small businesses with outstanding value for money on business line rental and calls, broadband, mobile and energy services, supported by a dedicated team of UK customer service advisers.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Rudi was very helpful and sorted out…

Rudi was very helpful and sorted out our new phone line and broadband super quick! Thanks for a great service!

15 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Geraint,

Thanks for your 5* review.

Its great to see that Rudi was able to sort your new phone and broadband services quickly.

Chloe - Digital Team

Oceniono na 2 z 5

Absolute nightmare to cancel a contract…

Absolute nightmare to cancel a contract for a business when i ceased trading.

14 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Dave,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the issues regarding the cancellation of the services now you have ceased to trade, please let us look into this for you.

I have passed your review onto our team dealing with the account and someone should be in touch soon to discuss further.

Chloe - Digital Team

Oceniono na 5 z 5

Rudi,was very helpful and made the…

Rudi,was very helpful and made the process very simple.

14 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Alastair,

Thanks for your 5* review.

Its great to see that Rudi was very helpful and made the process very simple.

Chloe - Digital Team

Oceniono na 5 z 5

Change to digital phone line

Rudi was very helpful and made the whole process easy

13 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Peter,

Its great to see that Rudi was very helpful and made the whole process easy.

Chloe - Digital Team

Oceniono na 5 z 5

As usual very happy with the Unicom…

As usual very happy with the Unicom team keeping me up to date on rates etc . i have been with Unicom for over 14 years and found them fantastic

13 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Louis,

Thanks for your 5* review.

I am so thrilled you have always been happy with Unicom after all this time.

Chloe - Digital Team

Oceniono na 1 z 5

Helloo all i hope u will read my review…

Helloo all i hope u will read my review if u r bisines owner do not use this company at all i got a new pizza shop and got contract with them 1st of all the price dissscused in contract is not right its way up high. 2ndly once i come with them my EPOS stop working i keep calling them thy said thy will sort it out by they didnt do anything its a rubbish company if u call them they dont know wht to do they just do some checks and nothing work so do not go with this company at all totaly rubbish n waste of time

22 sierpnia 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Usman,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the issues experienced with Unicom, please let me look into this for you.

I have tried to locate your account with your name but was unable to do so. I have requested more information from you. If you could reply with the account information, I will be happy to investigate this matter further for you.

Chloe - Digital Team

Oceniono na 1 z 5

I just cannot recommend Unicom in any…

I just cannot recommend Unicom in any way, they’re more expensive than other providers and they offer less for the money. They also sign you up for excessively long contracts (3 years) and charge extortionate rates to leave a contract. I’m on a count down until I can remove my mother in law from their clutches next year, who quite clearly from listening to the recording, did not fully understand what the sales person was saying.

1 sierpnia 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Merryn,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the issues experienced with Unicom, please let us look into this for you.

I have passed your review onto our team and someone should be in touch soon to discuss further.

Chloe - Digital Team

Oceniono na 5 z 5

Louis Douglas was very helpful with…

Louis Douglas was very helpful with everything I need to done.

11 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Emma,

Thanks for your 5* review.

Its great to hear that Louis was very helpful with everything.

Chloe - Digital Team

Oceniono na 5 z 5

Answered my questions & explained the…

Answered my questions & explained the switchover to the new cloud system.

11 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Richard,

Its great to hear that all your questions were answered and explained when discussing the new cloud system with our team.

Chloe - Digital Team

Oceniono na 1 z 5

SOLD ME IMPROVED DIGITAL LINE FOR…

SOLD ME IMPROVED DIGITAL LINE FOR BROADBAND .INTERNET WENT DOWN FIRST WEEK .PATCHY SERVICE REGULAR.LAST WEEK WENT DOWN COMPLETELY,1& HALF HOURS ON PHONE WORKED FOR AFTERNOON WENT DOWN AGAIN .ANOTHER 1& A HALF HOURS ON PHONE COULD NOT FIX.NEXT DAY 2 HOURS ON PHONE STILL WONT WORK,WAITING 3 DAYS FOR ENGINEER TO CALL.WILL BE CANCELLING CONTRACT.

8 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Malcolm,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the issues experienced with the internet services, I understand how important it is for the smooth running of your business.

I have passed your review onto our technical team and someone should be in touch soon to discuss further and resolve the issues.

Chloe - Digital Team

Oceniono na 5 z 5

Arranged a telephone conversation with…

Arranged a telephone conversation with Rudi Magill today at 12 O'clock. Rudi rang me at 12.00 on the dot, he was so lovely and informative, explained all my terms and conditions and everything that would happen re my broadband installation. He even asked what I had planned for the weekend. I think he's an asset to unicom and made my broadband experience really pleasant.

8 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Claire,

I am thrilled to hear that Rudi was very helpful and informative when discussing your broadband installation.

Chloe - Digital Team

Oceniono na 5 z 5

Plain speak

Plain speak. Called back on time. Never pushy. Very friendly service.

6 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Graham,

I am so pleased to see that you have had a great experience and received a friendly service.

Chloe - Digital Team

Oceniono na 5 z 5

The Unicom staff member (James Clarke)…

The Unicom staff member (James Clarke) was extremely helpful in getting what we needed organised. Was sorted with relative ease and will hopefully give our business what we need.

6 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Darren,

Thanks for your 5* review.

Its good to see that you have had a positive experience with Unicom and that James was extremely helpful.

Chloe - Digital Team

Oceniono na 5 z 5

Charlotte explained everything in great…

Charlotte explained everything in great detail, she was really helpful and answered all my questions, called me back when she said she would.

5 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Stuart,

I am thrilled to hear that Charlotte was really helpful and explained everything in detail while answering any questions fully.

Chloe - Digital Team

Oceniono na 5 z 5

I spoke to Lee who was really helpful…

I spoke to Lee who was really helpful and not pushy. He explained the products and services that they offer and helped me choose the right package for my business.

5 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi Dawn,

Thanks for taking the time to review Unicom 5*!
We are thrilled to hear that you had a positive experience with Lee and that we were able to supply a package that suited your needs.

Ryan - Digital Team

Oceniono na 5 z 5

Nice experience

Nice experience, the guy came this morning John did an excellent work. Our bathroom looks brand new now.

5 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Good morning Jinat,

Thanks for taking the time to leave a review of your recent experience with Unicom.

Ryan - Digital Team

Oceniono na 5 z 5

She was nice and dealt with everything…

She was nice and dealt with everything patiently and looked out best for the customer

4 września 2023
Opinia niezależna
Logo Unicom

Odpowiedź od Unicom

Hi,

Thanks for your 5* review.

Its great to see that you have had a positive experience with Unicom.

Chloe - Digital Team

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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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