The renewal process was easy. Instructions were clear. Although I did not take advantage of all the optional choices offered at this time it is good to know and I go back and add ESA harnesses and th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The documents were delivered fast. Everything was handled professionally and I didn’t feel judged. Now me and my support animal have the freedom to go together wherever I need to go.
Reakcja na opinię
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different envirom... Zobacz więcej
Reakcja na opinię
Needed a ESA letter for my apartment complex and was able to fill out the application. The same day I received my approval. Yay! Thanks guys!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Dane kontaktowe
78 SW 7th St, 33130, Miami, Stany Zjednoczone
- 855-700-7387
- info@supportpets.com
- supportpets.com
4,6
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I’m so grateful to you all
I’m so grateful to you all. My Pumpkin helps me in so many ways. I’d be lost without your service and support.
6 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
It is our pleasure to serve!
Enjoy the best of life with your ESA
Thanks for trusting and choosing us
It was easy quick and it didn't take a…
It was easy quick and it didn't take a long time. It is very easy to fill out.
7 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you so much! We’re glad the process was quick, easy, and smooth for you
Wrong Dog
They were wonderful to work with to get my issues resolved in a timely manner.
5 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
We’re happy we could help get everything corrected quickly. Thanks for giving us the opportunity to make it right!
easy process easy forms to fill in good turn around time
Easy to wor with
easy filling in the forms
helpful explaining the process good turnaround time
2 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you for your detailed feedback! We’re glad the forms were easy to complete and that our team could clearly explain the process and deliver a fast turnaround.
Odpowiedź od Support Pets
Awesome indeed! Thank you for the great energy and support!
Great service
Great service. Fast response when needed. EZ renewal was very helpful. Usually remember my renewals, but for once I kept putting this off and forgetting. Glad I had it setup.
31 stycznia 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you! We’re so glad EZ Renewal helped take the stress off your plate. We appreciate you trusting us and are always here when you need support.
Odpowiedź od Support Pets
Thank you so much! We’re really glad you had a great experience with our team. Count on us!
Odpowiedź od Support Pets
You’re very welcome! We’re happy we could answer your questions quickly and help you out. Thanks for trusting and choosing us
Awesomeness!
Great and fast service and I love the amount of communication your staff provided me regarding my request or responding to my questions and concerns so expeditiously! I will definitely renew next year. Yours is the best customer service I’ve ever had with an online entity! Please keep up the fantastic work! I will recommend your services wholeheartedly! Love y’all! 😊
5 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
Wow, thank you for such kind words! We truly appreciate your trust and recommendation and satisfaction!
You can always count on us. Thanks for your support
two doggies in less than a year...
So, 10 months ago, I had to put our 18 year old family (well mainly my husbands girl) down, now, I had to put my 14 year old Charlie the Chi-pin, down! Both times I was receiving messages about them... through support pets. Each reply was different. The one for Charlie simply outweighed the other reply, Yeng went above and beyond - was very kind, compassionate and respectable. Saw to it that I receive no more message for now, due to the insensitivity I felt when seeing them in my email... it just delayed the grieving process and made me feel sad - Especially the referenced email that says, Charlie deserves freedom... I'd really like to thank Yeng for caring so much about my hurt and going wayyyy beyond what any other email senders have ever done for me - probably for anyone honestly. Please give Yeng recognition for this, maybe even a raise? lol. Thank you so much! Candi
4 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
Candi, we are so deeply sorry for your losses. Thank you for sharing something so personal with us. We’re incredibly glad Yeng was able to support you with the care and compassion you deserved during such a difficult time. Your message will absolutely be shared with them. Sending you comfort and strength
Odpowiedź od Support Pets
That’s wonderful to hear! We’re so glad our team made the experience smooth for you.
Enjoy the best of life with your ESAs
by being very informed about support…
by being very informed about support pets
3 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you! We’re happy the information was helpful and that we could support you along the way. Thanks for your review
Odpowiedź od Support Pets
Thank you so much for your kind words, Angel! We’re really happy serve and assist our customers. Count on us!
Good communication matters
My concerns were addressed with both professionalism and compassion and resolved promptly. Although all communication was via email, I greatly appreciated the communication being thorough and reflecting the understanding of a human being, not an AI response.
29 stycznia 2026
Opinia niezależna
Odpowiedź od Support Pets
Hi there! Thanks for your review! We truly appreciate your feedback about the communication. It means a lot to know that our team’s care, professionalism, and human approach came through, even over email. We’re always here to help and support you whenever you need us.
It was super easy to apply for the ESA…
It was super easy to apply for the ESA certification and the response time of the customer service team and the medical staff is impressively quick. There was no issues in the entire process and I couldn't be happier
3 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you so much for sharing! We’re so happy to hear the application process was easy and that our customer service and medical team were able to assist you so quickly.
You can always count on us!
The customer service team was excellent…
The customer service team was excellent and took care of all of my concerns.
2 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you, Steven! We’re really happy to hear our customer service team was able to take care of all your concerns. We truly appreciate your feedback.
Excellent customer service
Excellent customer service, I had a Billing situation and they were very responsive and acted in a timely fashion, satisfactory and high five for me
3 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
Awesome! Thanks so much for sharing your experience. We’re glad the billing situation was handled quickly and to your satisfaction. Count on us!
Odpowiedź od Support Pets
Awesome! Enjoy the best of life with your ESA
Thanks for your review and support
Odpowiedź od Support Pets
It is a pleasure to assist!
Thank you so much for your trust and support
I’m very happy with my vest and leach…
I’m very happy with my vest and leach ,the communication with pet support was amazing,very kind and responsive,now I can take my dog everywhere,thank you!
5 lutego 2026
Opinia niezależna
Odpowiedź od Support Pets
Thank you so much, Ledys! We’re glad you’re happy with the vest and leash, and that our team’s communication made the process smooth. We’re glad we could help you and your dog—thank you for trusting us!
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