Super Man with a Van Recenzje 

159
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This is my second time using Superman and a Van for a house move - they're reliable, on time, great communication, and they were careful with all my stuff. These guys are absolute machines, super help... Zobacz więcej

Oceniono na 5 z 5

1. Pricing structure. No need to write down every single item, load the van without worrying about hidden costs. 2. The 2 men who arrived with the van arrived early and set to work immediately and... Zobacz więcej

Oceniono na 5 z 5

Grizzly’s team were punctual, professional, friendly, and incredibly hard working. It wasn’t a problem to add a bit more furniture and boxes to our move, and they worked hard and fast to keep the move... Zobacz więcej

Oceniono na 5 z 5

We used Superman With A Van for our move last Saturday and honestly couldn’t fault them. Osman, our driver, was outstanding — professional, friendly, and clearly very experienced. He and the... Zobacz więcej

Informacje dotyczące firmy

  1. Przeprowadzki i usługi magazynowe

Informacje przekazane przez różne źródła zewnętrzne

Looking for a Man and Van service in London? Hire Super Man with a Van in Watford, Ealing, St. Albans, Killburn and Harrow. Get a free quote now!


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

159 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(159)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 59

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Oceniono na 5 z 5

Myself and my partner have been…

Myself and my partner have been recommended this company to move house, we had a big 3 bed house to move and were worried about the process, but the moving team were very helpful and friendly and managed to move us on time, we were impressed with their professionalism

10 października 2022
Opinia niezależna
Logo Super Man with a Van

Odpowiedź od Super Man with a Van

Hi Emma, we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 1 z 5

Do not hire! Not recomended!

Do not hire, not recomended. They will rip you off by hiring overworked employees that are too tired to carry the job efficiently. It took them over 10 hours to move a 2 bedroom flat (transporation time between 2 properties 1 hour 5 min included). It would have taken longer if we didnt keep on chasing them.

We hired this company to move out 2 bedroom flat and help with
dismantaling 2 cuboards and then put it together. (Note: we were renting a fully furnished flat, so very little furniture to move and all boxes and packages were ready for them to pick up at the door of the flat).

The payment was per hour and the employees did their best to mark as many hours as possible.

On a positive note, the driver had good skills in dismatling our cupboards and putting them together again, which I think is fair to mention here.

Upon arrival, the driver claimed he has no previous knowledge of what the job entailed and is unable to help with dismantling furniture and it took them 20 min (which we were charged for) to work things out with their managers and get this issue sorted.

The property had its main exit closed so they had to take a long corridor to exit the building and there were 2 elevators involved, which may have slowed the operation, but not to excuse how long it took for the move to happen.

When questioned about the slowliness of the operation, the driver mentioned that he had no time to rest since 5 am, he had nothing to eat yet since the morning (this was 8 pm evening) and had a tough job before ours which left him so tired. He also complained about the working conditions they are being put in.

With the conditions mentioned by the driver, I think the two men did a great job, but it is not the customer's problem to pay for employees who are unfit for the job.

When complaining to the company, i was told the driver had another side of the story, but they are currently looking into it.

10 października 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Ellie, hope you are well, unfortunately NONE of your claims are true, we provide a high quality of service and INSURANCE on all our moves, we did not damaged any of your items and move them all as requested, but you did not want to pay for the hours and work we have done:
1. At the drop off location the building you were moving into was very large and a lot of people used the elevator (food delivery, post office and the residents themselves). From ground floor you go up to the 4th floor, then you go 100 meters along the corridor to another elevator and further And then you go up to the 8th floor (if the elevator is not busy, if the elevator is busy you wait until it is free) !! The lift room is small, and therefore there are not many things to fit in there. And in the same way you go back, you go down . A lot of time the lift was busy.
2. You had 2 big sliding 3 door wardrobes and NOT cupboards as you are claiming, which take hours to reassemble. We have reassembled the furniture correctly but due to us taking our time to do things right, you EXPECT US TO RUSH and still give you the items in the same condition, which in REMOVALS is the recipe for disaster and damages. PLEASE REMEMBER that OUR JOB WAS TO DELIVER YOUR ITEMS IN THE SAME CONDITION which we have done, we prefer to do this THAN RUSHING and damaging client's goods.
3. At the destination there was NO PARKING close to the building (since there are two yellow lanes) and we had to park the van behind the building and move the furniture from there (approximately 80 meters) and lift to the third floor.

Oceniono na 5 z 5

I used Super Man with a Van to move 1…

I used Super Man with a Van to move 1 bedroom flat. Everything was very easy from start to finish. Happy with the price as well. Aras and his colegue were very well organisied and kind. Thank you!

16 maja 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Dari, we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

Tree removal!

I contacted the company at the last minute regarding the transport of a large olive tree from the store to our back garden. I have nothing but praise for both the admin staff and the two men (Daniel and James) who carried out the job. The men went to great lengths to protect the tree and were extremely helpful and good tempered too! It was a job well done, at a reasonable price and at a time that suited me. My thanks to all concerned.

2 maja 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Lucy , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

I have just moved my house with the…

I have just moved my house with the team and they were brilliant from start to finish, team was friendly and helpful and been on time, really liked their professionalism , we moved a big 4 bed house and would highly recommend to anyone moving

12 kwietnia 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Louise , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

We have moved today from London to…

We have moved today from London to Leicester and the team were very friendly and polite and all was done on time, my son also mentioned they arrived on time at the pick up, really impressed

22 lutego 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Mary , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

Just moved with them today

Just moved with them today, it was a long trip, but they were very good, they were careful and really been impressed with their service,would highly recommend them to anyone looking to move

16 lutego 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Jessica , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

Highly recommend

Superman with a Van offered reasonable prices for our house move and were very responsive in the run up to moving day.

On the day, they sent a very efficient and hardworking team who managed to move our furniture down 4 flights of stairs in no time! They provided extra materials to ensure our belongings remained safe in transit and took care of everything. They were very polite and made sure everything was in order before leaving.

We would highly recommend the team to anyone looking for a removals company.

23 stycznia 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Ishani , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

Great service

I made a last minute evening booking to remove and deliver some extremely heavy items
The customer service was very good and the two removal men were amazing so helpful and professional
I would definitely recommend and use again

15 stycznia 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Gemma , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

Really liked their professionalism and…

Really liked their professionalism and attention to details, we moved a 4 bed house and everything got packed professionally the day before and we are really happy with the move, really happy with the service

15 stycznia 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Anthony , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

Really helpful move with Denzel

Really helpful move with Denzel! Went above and beyond with a few tricky items

10 stycznia 2022
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Bianca , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 1 z 5

Utter catastrophe of an experience

Tried to use these guys to move a sofa from a family house to a new build flat. They ended up charging me hundreds of pounds to take it away to a skip (never got evidence it went to the skip..) as they said it was too heavy to go up the stairs to the new flat. I didn't feel that they tried properly. Was a real nightmare and the removal van man was not helpful. Sofa was worth £1k

7 stycznia 2022
Opinia niezależna
Logo Super Man with a Van

Odpowiedź od Super Man with a Van

Hi John, Thank you for your feedback, but unfortunately we can not find your booking and we have no evidence that you booked with us, we have also contacted you and also Trustpilot has contacted you asking you to provide proof of your booking with our company but we have not received a response, looking forward to helping you

Oceniono na 1 z 5

Good price! Service slightly slacked!

*** Manager called and is willing to help further! Thank you and will update post ASAP. ***

Competitive prices! The driver turned up early but unfortunately his helper ran a little late which the driver apologised for & told us the removal time will start after his colleague arrives. First thing I asked the driver to do was to cover a few items as I didn't want them scratched or marked (which was ignored). Secondly my new property was 3-5 minutes drive away from the old and once they got there the unloading speed was so slow that I had to move the last few items myself so the charges won't spill over to the next hour which is what they were aiming for judging by their speed! Come on, who takes up 4 sofa cushions as a trip up the lift? 2 lengths of bedframe at a time?. On top, when they used the trolley to bring Fridge, Washing machine & Cooker into a newly decorated property you don't roll a heavy trolley over the new door bars which left nasty dents on them! (I didn't kick up a fuss at the time as I already had a lot on my mind). There were scratches all over the bed frames! Honestly speaking the personality of the 2 removal guys were very good but their service didn't live up to it.

Your replies are all lies!
1) Show pictures then.
2) Yes your service did slack.
3) 4 sofa cushions in a massive lift? You call that quality service.
4) I helped to save money 😂😂😂. Just admit you screwed up slightly on this job, no company is perfect.
5) Should I show you pictures of my dented door bars?

27 grudnia 2021
Opinia niezależna
Logo Super Man with a Van

Odpowiedź od Super Man with a Van

Hi Sidd, Hope you are well and thank you for your feedback, but unfortunately none of the above claims are true: 1. we did cover all the items and have pictures from your move to prove, but Trustpilot does not have the option to post them here to show them, we will email them to you; 2. our team did not slack on time, the reason we take less items is to PROTECT YOUR ITEMS , the more items we hold the more likely is to cause damage, the reason you were helping was because you did not want to pay for your HIGH QUALITY service and you want a quick job which in MOVING BUSINESS means A RISK TO DAMAGE; 3. We did not made any dents on your products hence you did not report anything to us. Hopefully this will help explain the move we done if there is anything to look into we would love to help, please do not hesitate to contact us and let us know how we can help you.

Oceniono na 5 z 5

Moving was less stressful with them I…

Moving was less stressful with them I have to say, friendly team who came to do the work, they also came on time and took care of everything, so very happy with the service, thank you

13 listopada 2021
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Gemma , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

Really liked their profesinalism and…

Really liked their profesinalism and attention to detail,they have done a great packing job, they use covers to protect the mattress, and fragile items , and handled everything with care, really impressed and the move also done on time , although we got stressed at the other end

12 listopada 2021
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Matt , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

Moving house can be stressful

Moving house can be stressful, but we managed to find this company and they really saved us, they done a great job at packing the day before and moving us the next day, they have a big fleet of vehicles and they were very responsive to all our last minute packing requests and changed of times, helpful team, really liked them

2 listopada 2021
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Q , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 5 z 5

We have moved a 3 bed house with them…

We have moved a 3 bed house with them and been really impressed with the service, the team was friendly and the service impecable, we liked their dedication and their help to actually get us out of the house on time, thank you so much

2 listopada 2021
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Ad Rouse , we are glad to hear that the quality of our service matched your expectations, we are looking forward to helping you move next time.

Oceniono na 1 z 5

Dodgy company

Dodgy company! They didn’t have insurance so the poor guys had to wait for the company to send them an insurance certificate which took them few hours and after all forced me to pay £450 for a small job!!!

2 listopada 2021
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Rosa, THIS IS NOT TRUE, you have booked a team a week before the move and the moment the driver arrived at your property you requested an orginal insurance document, that document is in our office and we would have gladly email it to you or present it to you with the driver if you have requested it before the driver left to you, ALL YOUR CLAIMS ARE NOT TRUE. WE have full INSURANCE which covers the goods the moment we pick them up until we deliver them, plus we have PUBLIC liability insurance, looking forward to helping you move again, thank you

Oceniono na 1 z 5

You replied to my review stating I have…

You replied to my review stating I have mistaken you with another company ! Scums !

20 października 2021
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi Claudia,
Please show us here for the public to see YOUR PROOF OF BOOKING WITH US.
Yes, we are not able to find your booking and YOU ARE MISTAKEN US WITH ANOTHER company, if you have any evidence you think is applicable please show it.
However please do try our service we would love to help you.
Thank you and looking forward to be of help to you and your family.

Oceniono na 5 z 5

We have moved our family house and had…

We have moved our family house and had a packing service with them, and were pleased with the service, friendly team and would highly recommend them, all items been delivered on time and on time

15 października 2021
Opinia niezależna
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Odpowiedź od Super Man with a Van

Hi George,
It was great to be of help to you and your family,
Looking forward to helping you move next time ❤

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