Absolutely terrible customer service. I should have read the reviews before purchasing. Purchases 2 $59 floats for our vacation in August because I was tired of always buying new floats so I splurged.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Took weeks to receive. Product arrived late. Construction, materials and floatability are the lowest quality. Instructions to assemble are unclear. Assembly is awful and the floats do not stay inflate... Zobacz więcej
Buyer beware. Questionable whether it's a legit company. Items (flotation devices) have never arrived, communication is horrible, & they gave a one phrase response that "it's on it's way". False!!! I... Zobacz więcej
I was sold a detective float. It was a gift, so the fact that it had a hole was discovered outside their 30 day period. Any company that truly stands behind their products and cares about customers... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Sustainable Backpacks for Travel. Made with recycled plastic and designed to fit female curves comfortably.
Dane kontaktowe
1,3
Bardzo słaba
159 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hiking bag
Ordered a bag for hiking and really happy with it, the colours are great and love that it is made form recycled materials Delivery was very quick and customer support was also very helpful
22 marca 2021
Opinia niezależna
Odpowiedź od SunDrift Store
Megan, thanks so much for taking the time to leave a review and we're thrilled to hear you are so happy :)
My beautiful Towel arrived in no time
My beautiful Towel arrived in no time. I just love the colours in it. Currently collecting organic or sustainable items for my recently purchased campervan conversion. So excited to use this.
17 lutego 2021
Opinia niezależna
Odpowiedź od SunDrift Store
Great to hear you love your towel Jennifer! Would love to see some pics of it in your gorge new camper van conversion - what an amazing project, well done!
Highly Recommend
21 stycznia 2021
Opinia niezależna
Odpowiedź od SunDrift Store
Hi Alex! Thanks for taking the time to leave a review. We'd love to know why you gave us 4 stars and what we can do better, to earn that 5 star rating? We're always open to feedback and looking at how we can improve.
The quality of the bags is amazing
The quality of the bags is amazing, super quick delivery and love the fact that they used recycled material for some of their products! Will be back!
17 stycznia 2021
Odpowiedź od SunDrift Store
So glad to hear you're delighted with your pack Jemma! Thanks for letting us know :)
Backpack 55L (really good product and…
Backpack 55L (really good product and good quality!!)
8 stycznia 2021
Odpowiedź od SunDrift Store
So glad to hear that Pauline, thanks for taking the time to leave a review :)
Great friendly service ,excellent…
Great friendly service ,excellent customer service. Questions answered & updated regularly re delivery. Large rucksack as described & top quality. Highly recommend.
4 stycznia 2021
Odpowiedź od SunDrift Store
Hi Celia, thanks so much for taking the time to let us know you're happy with our service. Delighted to hear it :)
Got the hiking backpack to give as a…
Got the hiking backpack to give as a Christmas present. Vendor was very helpful throughout the process. The bag is great, will be getting one for myself!
2 stycznia 2021
Odpowiedź od SunDrift Store
Hi Dave, so glad to hear that you're happy with the pack as a Christmas present and that you'll be getting one for yourself :) Happy New Year!
Light weight and easy to adjust the straps
I bought the smaller backpack as I want it to travel long haul as my hand luggage, no more dragging cases up and down escalators. Tried it on and it is so light, love the adjustable straps, normally I have to get someone else to adjust these for me, cant wait to use it on my next trip to Australia.
29 grudnia 2020
Odpowiedź od SunDrift Store
Delighted to hear you're happy with your 25L Pack, Sandra! :)
I saw your product advertised online…
I saw your product advertised online and endorsed by the Happy Pear brothers. I loved the look of the towels- colourful and cool and most importantly the sustainable ethos of the company was a good fit for the presents I was looking for a 21st birthday present for my twin nieces.
The ordering was simple and the order arrived promptly and well packaged.
I was happy with the look of the product, but since I didn't use the towels myself I don't know how absorbent they are.
I guess the only thing I would comment on, is the price. The towels ARE on the expensive side. I understand that a start up company has costs to cover and I want to support Irish companies. I wouldn't have bought them at this price if the company was a long established brand. I do hope the product proves very durable and long lasting for the price I paid.
28 grudnia 2020
Odpowiedź od SunDrift Store
Hi Eithne, thanks so much for taking the time to leave us a review. We're delighted to hear you're happy with our service.
Yes you are right - as a small business we do not yet have the benefit of large bulk manufacturing / economies of scale to allow for lower price points. We use the highest quality regenerated and certified materials we can find, and we only partner with ethical manufacturers that pay their workers a fair wage. Therefore the price point may be a little higher than alternatives. That said, it is something we are constantly looking at and trying to improve on.
We have no doubt your twin nieces will be please with the quality and durability of the towels :)
Items are good but expensive compared to other stores.
Items arrived but sent back as similar items found for much cheaper price.
Store was brilliant in replying when asked about returning items.
Just waiting on refund.
23 grudnia 2020
Odpowiedź od SunDrift Store
Hi Laurence,
Thanks for taking the time to leave a review. Would you believe this is the very first time we have ever received a review that is not 5 stars?
The reason our prices are not always the cheapest to be found is because we use an ethical and transparent supply chain. We only work with manufacturing partners that pay their workers a fair wage and that use certified materials that support the circular economy. That said, we completely understand that our price points don't suit everybody.
We have not yet received your items back, as you are probably aware there are major delays to supply chain around the world right now. And with Christmas in the mix, it might be further delayed. I will continue to keep an eye out for it to arrive and of course process the refund as soon as we check the goods.
Have a lovely Christmas,
Fiona - SunDrift Founder
First time ordering from this company…
First time ordering from this company and very happy with the feedback about my order and the prompt delivery.
15 grudnia 2020
Opinia niezależna
Odpowiedź od SunDrift Store
So glad to hear that Claire. Thanks so much for taking the time to let us know.
Great company, great products!
Order was easy to complete and arrived very quickly. The bag looks even better in person. Very happy with the purchase and looking forward to gifting it to my girlfriend for our travels. Sundrift also have great customer service and are really genuine and sincere so happy I shopped with them.
7 grudnia 2020
Opinia niezależna
Odpowiedź od SunDrift Store
David, thanks so much for taking the time to leave a review and we're delighted to hear you're happy with everything :)
Amazing towel from Sundrift.
Amazing towel from Sundrift.
Bought for my boyfriend as he loves going for winter swims. He always likes to keep a towel in the car. The neat little bag that it comes in is perfect for this and the towel dries so quickly! Brilliant product 👌
1 grudnia 2020
Opinia niezależna
Odpowiedź od SunDrift Store
Thanks so much for taking the time to leave a review, Aisling. Delighted to hear you're happy with your towel :)
Odpowiedź od SunDrift Store
Delighted to hear that, Anne! Thanks for letting us know :)
Great quality and lovely company
Great quality
Worth 3 towels when it comes to drying time
So easy to fold
Much better than a dry robe
20 listopada 2020
Odpowiedź od SunDrift Store
Ah great to hear, Karl! Thanks so much for your review!
Sundrift Flask
I use your flask regularly and I find it's by far the best one I've ever purchased , it holds my coffee hot for hours , it's easy drink from and it's easy clean
11 listopada 2020
Odpowiedź od SunDrift Store
Super to hear Aine, thanks so much for letting us know :)
Odpowiedź od SunDrift Store
Delighted you're happy with our service, Jane :)
Excellent products
Excellent products, efficient & speedy delivery! Totally recommend
10 września 2020
Opinia niezależna
Odpowiedź od SunDrift Store
Thanks for your lovely review, Dan!
The staff were very helpful in…
The staff were very helpful in fulfilling my order request. They did an amazing job following up until the delivery was "complete".
Thank you again!
Stay safe!
9 września 2020
Opinia niezależna
Odpowiedź od SunDrift Store
No worries Therese, and glad to hear you are happy with your order :)
Really good to deal with and my stuff…
Really good to deal with and my stuff just arrived and it's really nice and high quality, looking forward to trying it out!
9 września 2020
Opinia niezależna
Odpowiedź od SunDrift Store
Thanks for taking the time to let us know, Alan!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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