Called for ETA as delivery was delayed due to supplier issue, sunbelt raised a complaint and went above and beyond to sort out the problem. Was offered a replacement product which was more expensive b... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased a EcoAir DD1 Simple MK3 7L Desiccant Dehumidifier for my very damp caravan, I was amazed at the amount of water it collected in one day it was full, this whent for days , Drying washi... Zobacz więcej
Very pleased with our purchase, just what we wanted, well packaged arrived on time. Minor fault on one corner not square, maybe carpenter error but we are happy with it. Not transit damage. Would... Zobacz więcej
Reakcja na opinię
I needed a dehumidifier so I first needed to now which brand and model to purchase so I did a bit of research. Once I'd decided which brand and model I wanted I then looked online for the best deal. S... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Sunbelt Sales is a one-stop online e-commerce shop for your tool and specialist equipment buying needs.
Dane kontaktowe
Zjednoczone Królestwo
- sunbeltsales.co.uk
4,8
Doskonała
349 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The dehumidifier arrived the next day…
The dehumidifier arrived the next day after ordering. It was well packaged and undamaged.
The product was on sale at a good price.
27 czerwca 2023
The AC is just great
The AC is just great, work very well, also the price I have paid was very good.
The only downside has been the communications about the delivery, that was basically zero. I had to call them and they told me "the item is going to be delivered today", likely my wife was at home.
Apart from this, I'm very, very happy with the product.
27 czerwca 2023
Super quiet while I sleep
Super quiet while I sleep. Easy to use and move around. Big thank you.
28 czerwca 2023
Fantastic Sales and after Sales care
From start to finish the sales team were great, i would highly recomend Sunbelt Sales to anyone.
18 czerwca 2023
very good people to deal with
Simple ordering
quick delivery
reasonable price
will use again
22 czerwca 2023
Would I recommend the company? Not sure!
Would like to recommend the company! But there was an issue with my order! The staff is not knowledgeable enough to deal with customers! Maybe a normal customer, but not with engineers!
When did ask for information about my ordered unit, was told that it comes with an infrared remote control as standard. Was surprised about that! Receiving unit of course did come with Hard wired controller! Did tray to order required control and was told by multiple staff members that my unit doesn't have that option! So was forced to find the required part from another supplier.
Sad, but they need to know what they sell!
I hope that the situation will change!
18 czerwca 2023
Odpowiedź od Sunbelt Sales
Hi Ivars
Thank you for taking the time to leave us a review
The slim duct unit that you ordered is a machine we are looking to offer more training to our staff on and i apologise with the control confusion. Having spoken to the member of staff who helped you there was a minor confusion over the controller and the concept of infra-red as opposed to hard wired control which has now been explained.
As an engineer im sure you can also appreciate that there are some questions that are asked of us, which require a more tactful answer as really they should be asked of the customers FGAS engineer for both a safety aspect and in hope preventing the diy fitter
Please rest assured we will offer further support to our staff on product knowledge for the ducting units and your feedback will be used to further the customer experience.
If you find yourself needing another machine for the future please feel free to contact me on thomassage@sunbeltrentals.co.uk and i will be more than happy to advise or assist you in any way i can
Kind Regards
Tom
Great prices and delivered the next day…
Great prices and delivered the next day for free. What's not to like.
18 czerwca 2023
Perfect in every way many thanks simple…
Perfect in every way many thanks simple transaction arrived on time
18 czerwca 2023
Perfect knowledge of phone operato
18 czerwca 2023
DeLonghi PAC EX100
DeLonghi PAC EX100. Best price on internet at time of purchase £689. Placed order on Monday with delivery the following day. Excellant and will use again!
11 czerwca 2023
Superb service from Blake as always
Superb service from Blake as always. Wouldn't go anywhere else!
15 czerwca 2023
very quick response to live chat and…
very quick response to live chat and very quick despatch and delivery of my order.even the delivery guy went the extra mile and contacted me when there was no one home for the delivery
11 czerwca 2023
Excellent Service
The cooler was in stock, and came very quickly. All good, I can recommend this supplier.
12 czerwca 2023
Even though your notification was poor…
Even though your notification was poor you gave us an immediate return delivery date and delivered it to the back for us as it was heagy
12 czerwca 2023
Super cool fantastic
11 czerwca 2023
Perfect choice and perfect extra fast…
Perfect choice and perfect extra fast delivery. Second time ive purchased one of these from sunbelt and have reccomended it to alot of my work colleagues abd friends and 5 of them have subsequently purchase them too from Sunbelt sales.
11 czerwca 2023
Great service
Great service, very quick replies to my questions, and the item was delivered in perfect condition. Thank you!
15 czerwca 2023
Opinia niezależna
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