Sunbelt Rentals Recenzje 

60
Wynik TrustScore: 2 na 5

2,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Worst place ever. The manager steals sells stuff to one person only and then puts a lower price in the computer and then pockets the difference. Rents stuff under his name for banned customers. Gives... Zobacz więcej

Oceniono na 1 z 5

Do not trust this business with your payment information. A refund that was owed to me was erroneously issued to an completely different person's account, rather than the card I used for the transacti... Zobacz więcej

Oceniono na 1 z 5

Ripped off by a very deceptive company. Rented an excavator sized by their recommendation for a two Day rental. Equipment was delivered and proved to be woefully inadequate for the task. Called them t... Zobacz więcej

Oceniono na 5 z 5

Andy in the Exeter branch went the extra mile and then some to arrange my hire, when every other rental firm in the area either refused to hire to an individual, or did not respond to my enquiry. Comm... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Together, our team of specialists provide rental equipment and managed solutions into every market and sector including: construction, industrial, energy, infrastructure, government and events. We are part of the FTSE100 Ashtead Group plc, the global leader in equipment rental. We’ve brought together our entire family of leading product and solution providers, making it easier for you to access our equipment and expertise. We’re committed to new, innovative technologies and sustainable ways of working.


Dane kontaktowe

2,2

Słaba

Wynik TrustScore: 2 na 5

60 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,2

Wszystkie recenzje

(60)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Worst place ever

Worst place ever. The manager steals sells stuff to one person only and then puts a lower price in the computer and then pockets the difference. Rents stuff under his name for banned customers. Gives the girl upfront stuff but when he gives the guys in back stuff his girlfriend upfront gets pissed so he then claims we stole it. But the stuff she has is OK. It's all good I hope everyone goes to Sargent rentals or Bridgeport rentals where the manager won't sit and talk about people being stupid after they leave. Or steal

6 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Ripped off by a very deceptive company

Ripped off by a very deceptive company. Rented an excavator sized by their recommendation for a two Day rental. Equipment was delivered and proved to be woefully inadequate for the task. Called them to pick it up the next day. Not only was the very expensive delivery fee never mentioned but they also failed to inform me that they do not rent by the day but by the hour. Contrary to their price quote. When I asked about the $108.22 reduction in the refund, I was only then told about the hourly rental fee. They say that because there where 9 hours of runtime that I was being charged for two hours of the second day. I do not like being deceived, lied to or cheated. Not only will I never use them again but I will forever make a point to inform everyone of their business practices.

30 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Severe accounting error and zero customer support

Do not trust this business with your payment information. A refund that was owed to me was erroneously issued to an completely different person's account, rather than the card I used for the transaction. Despite this clear mix-up on their end, management has completely failed to resolve the issue, and I am still stuck without my money. This is an unacceptable way to treat customers store number #270 I even spoke to manager about this as well.

14 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Carless and despicable drivers

One of the drivers of a Sunbelt Rentals van hit me and knocked me over in Perrymans Lane, Burwash on 5th November. The driver momentarily slowed then drove off. Treated me like a bit of road kill.

5 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Down Hill

Sunbelt used to be very reliable and efficient, since the end of 2025/ beginning of 2026 the service has been AWFUL.
I have tried contacting the rehire desk multiple times via email, calls (to different numbers) and they do not answer.
The company is an absolute shambles and I will not be using them again for business purposes.

10 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service

The delivery is always on time, kept in regular contact by the driver Alan Dodd nothing to much trouble , he dropped off tower as close as I needed it in the job. Excellent service
Thank you Alan

9 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Do not bother with their hiring…

Do not bother with their hiring process. In back to back instances, I've been told a base pay that is SIGNIFICANTLY lower than what is listed on the job posting (the max during the interview was less than the minimum on the posting). They also say "base pay" in job postings but when you get to the conversation, they "will get you there" with commission. (Base pay was listed between $95-$130k but the actual base was $85-$95k plus incentives?) It should be criminal to do that, lying to get clicks. Interviewer was late to both interviews but made sure to end on time though. I was clearly a box check, but United Rentals is a much higher rated company so if you want a job in this industry, try there first.

21 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Outstanding service every time!

Outstanding service every time!

I can’t say enough good things about the Sunbelt Rentals – Batavia team. Todd, Tammy, and Matt consistently provide expert-level service that goes above and beyond expectations. They are knowledgeable, responsive, and genuinely care about making sure you have the right equipment and support to get the job done efficiently.

Their professionalism, attention to detail, and willingness to help solve problems makes the entire rental process seamless and stress-free. It’s clear they take pride in their work and value their customers.

If you’re looking for reliable equipment and a team you can trust, this location—and especially Todd, Tammy, and Matt—set the standard. Highly recommend!

10 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Did not reimburse

Traveled 1 day to pick up electric mini excavator from Jefferson City, MO branch. Promised that it was operational. Found out on jobsite it was not. Sunbelt said they were too busy to come on site to help. They told me to try repairing myself and I would be reimbursed. I was unable to repair because there was a motor failure. I spent another day returning. I was billed for a weeks rental. I had to get district manager to stop the billing. I was promised Sunbelt would reimburse me through future free rental at my local branch in Springfield, MO. They didn't.

4 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

After being told by one of their own…

After being told by one of their own engineers that the battery was dead and needed replacing they sent another engineer out a few days later after I’d reported this to them and he then jump started it instead of replacing the battery which led to the machine dying overnight which put our hole job on hold.

11 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

I paid 1700 for a full month to rent a…

I paid 1700 for a full month to rent a one man lift but when I returned it early, I only got 5 dollars back for the extra time I didn't use. Does not seem right to charge for full month even though I only used the lift for 12 of 28 days(Sep 12 to 24, of a rental that was booked from 9/12 to 10/10). I wont be renting from sunbelt again due to this policy and won't be recommending it to friends. To others who rent, make sure to understand this policy and keep your equipment the entire rental period as there is no benefit in returning early.

24 września 2025
Opinia niezależna
Oceniono na 5 z 5

We have used Sunbelt to supply fencing…

We have used Sunbelt to supply fencing for our garden over carnival for the last 5+ years. They have always had very good customer service. Mary form the Croydon customer service team was very quick to reply to all enquiries and helped me to set up a new account in no time. Also when she went on leave her colleague Helen stepped in to ensure the service was maintained meaning we got the goods rented and they helped keep the stress at bay. The team delivered and set up the fence in good time and to the best effect, ensuring our garden was protected form the dancing masses! Thanks very much :)

23 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Mass redundancies hidden!

How is this company not declaring mass redundancies?

This company's failure to acknowledge widespread redundancies raises serious concerns. Despite hundreds of job losses in recent months, there has been no official announcement or media coverage. This lack of transparency appears to be a deliberate attempt to protect the share price, their actions reveal a lack of direction and a disregard for their employees. The HR department, ironically named "The People Team," seems indifferent to the well-being of the workforce although they like to say the relevant things that make them sound like a caring business, far from the actual reality!

1 stycznia 2025
Opinia niezależna

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