Zero communication. Case has not arrived and a partial refund for postage has been processed but no-one will reply to my email to give me a tracking number (maybe cos it doesn't exist) or refund the c... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zero communication. Case has not arrived and a partial refund for postage has been processed but no-one will reply to my email to give me a tracking number (maybe cos it doesn't exist) or refund the c... Zobacz więcej
Reakcja na opinię
DREADFUL! I ordered a case on 4TH MARCH 2026 but when received it was not as hoped so returned for refund. I supplied proof of postage and they confirmed receipt. Still awaiting refund THREE MONTH... Zobacz więcej
Reakcja na opinię
Be careful with this company. The quality of the products are low and when they break there are no one responding. I’m now waiting 4 weeks after contacting them multiple times. I bought two of their i... Zobacz więcej
Reakcja na opinię
I ordered a phone case and after almost 2 weeks it hadn't arrived. I got I touch with studio shake and got an almost immediate response to say it had been delivered to my neighbour so picked it up fro... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Had an issue with the delivery (not their fault, Royal Mail lost the parcel) and it was sorted out quickly and efficiently with a replacement which arrived in two days.
The product in itself is nice and as described.
Very good customer service. Excellent!! Extremely pleased with the phone case. It's exactly as described riled. Quality product I am Extremely pleased overall. I highly recommend this site.
I have not received my product
The money has been taken
I didn't receive an email.
The only contact I have is messenger and its a bot.
£19.99 down and no product
Please contact me studio shake
Got the iPad magnetic cover case as well as the exfoliating brush set on sale, this arrived 2 days after purchasing - I got what I ordered in perfect timing; will definitely be shopping with them again.
Really happy with my order. I accidently ordered tempered glass protection for the wrong phone model. The team noticed the discrepancy in my order and contacted me before sending out my order to check it was accurate. This saved me a lot of hassle! Fantastic customer service.
UPDATE
I did end up getting my money back but I still would never use this company again because of their initial responses.
My order didn’t arrive. Their tracking says it was delivered but it never came. They are not interested so I am now £30 down. I wish I had checked trustpilot before I ordered as I would have never made the purchase.
This company is a joke to put it politely.
They send rubbish out for £19.99 on a second class stamp. The phone case I ordered was advertised as strong shock resistant fortified silicone - I got a piece of plastic garbage in a plastic 2nd class bag that took for ever to arrive..
It would cost me to send it back and as they shamelessly sent that piece of garbage out to me, I don't even trust that they would refund me the money and not just forward my returned case to another victim and keep making money that way.
Disgraceful !
Do not trust this company. I order a particular Iphone 13 case that was advertised as £19.99 and was sent a £2 plastic case completely different from the images. I think they do this in hope that you keep it, because then you have to pay to send it back. The delivery took ages aswell, just stick to Amazon your safer and it's a trusted company.
Bought a tempered glass screen protector for my galaxy S10+ phone. Went on quite easily, but the problem is it is now virtually impossible to use the keyboard or click on anything. Its not too bad on the left side of the screen but on the right side I have to press really hard to make it register. Now, less than 2 weeks after I fitted it, it's cracked. Total waste of money.
Bought a phone case, it was great quality and I received it quickly after purchasing. I would definitely use this company again.
Have just received the I pad cover and I am very impressed with the quality and finish of the cover and a excellent fit.
Thank you for your service and hope to recommend your products to others,
I ordered a black leather samsung s8 mobile case (price discounted from £29.99 to £19.99). But what I got was a cheap synthetic case, doesn't look like the item I purchased off website. No leather markings, interior different colour and material, tab shape different. Basically I feel I have been scammed. I have emailed them,as no number to call, with pics of what I ordered and what's been sent. Wish I could’ve posted pics on here of the item i was sent.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.