Absolutely awful, I order a four passenger collapsible stroller, then I receive a two passenger stroller. Of course I need to return it. They charge me a 30% stocking fee because of their error. When... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
item shipped quickly, but was missing an accessory. the customer service rep, Ariel, was quick to respond and remedy and had the item sent directly from the manufacturer. she kept in touch throughout... Zobacz więcej
The customer service was wonderful. When I had made my purchase it the item was in stock but it must have become sold out right after. I reached out asking about the status of my order shipping and wa... Zobacz więcej
Had a great experience buying my Joolz Aer2 stroller from Strolleria. Was able to save $ on sales tax and Emily from Customer Service was wonderful to work with. Repeat customer here.
Informacje dotyczące firmy
O Strolleria
Napisane przez firmę
Strolleria is a specialty baby gear retailer built to simplify one of the most overwhelming parts of parenting: choosing the right stroller, car seat, and travel essentials. Our mission is to replace confusion with clarity through expert guidance, detailed comparisons, and honest education.
We focus on premium, safety-driven brands and take the time to explain real-world differences—fit, functionality, longevity, and lifestyle use—so parents can make confident, informed decisions. Whether you’re comparing products online, reading our buying guides, or reaching out to our support team, our goal is to make the experience straightforward and pressure-free.
Strolleria combines deep product knowledge with fast, reliable fulfillment and responsive customer service. From first research to delivery at your doorstep, we’re here to support parents with clear answers and trusted recommendations.
We believe better information leads to better choices—and happier families.
Dane kontaktowe
55 Montgomery St. Ste. 2, 07109, Belleville, Stany Zjednoczone
- cs@strolleria.com
- strolleria.com
4,0
Dobra
62 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast and Reliable
Order shipped quickly and arrived in perfect condition. Would buy again.
26 marca 2026
Everything was well packaged and…
Everything was well packaged and delivery was really fast.
23 marca 2026
Easy website to shop and good products
Easy website to shop and good products. The only reason why I’m giving it a 4 star it’s because when they ask for your email at the beginning for a discount on first purchase, it’s deceiving. It looks like a spin wheel with different discounts but in reality all they will give you is free shipping. Most of the products already qualify for free shipping because of the price, so it’s just a trap to get your email for marketing.
19 marca 2026
Price Match - scam
Strolleria's website features a price match guarantee, but after emailing back and forth, they did not honor it. Very disappointing. Would have preferred to support this smaller business vs. a big box store, but can't justify when their customer service was poor and price match policy was disregarded.
30 marca 2026
Opinia niezależna
No Follow through
I ordered an item that says it typically ships within 3 business days from the warehouse. Over a week had passed and nothing. I reached out and was told it would ship that week. It did not, nor did Strolleria communicate with me that it wouldn’t. I reached back out, was told they’d look into it. I didn’t hear back. I had to reach out three times. The communication was very poor. It took a month for my item to ship. I feel strolleria should have reached out to me to let me know of the delay, or at least follow through when I had emailed them.
12 marca 2026
Website is great
Website is great, love the Stokke Highchair and the other few products I have purchased. Shipping was prompt and product delivered in timely fashion
4 marca 2026
The baby carrier was a gift for baby…
The baby carrier was a gift for baby shower. The parents seemed happy with it.
26 lutego 2026
Communication/Damaged Product
I attempted to cancel my order and sent an email right away. I did not get a response. I received the item (which was a helmet) and it was cracked and damaged. I filed a claim and sent pics, but I haven’t heard back from anyone yet. I would like a refund!
16 lutego 2026
I trust Strolleria to have the best products
We bought the Uppababy Vista 2 with the mesa v2 car seat and bassinet from Strolleria back in 2021 for our youngest daughter's baby shower. The baby was born Jan 2022 and she used it and loved it so much. She still uses the stroller now and then. Our oldest daughter is about to be a mommy in 6 weeks or less so we came back to Strolleria. You all have the best deals that we've seen. We got the Cruz stroller and the Mesa v3 car seat for her. We'll reuse the other bassinet. I trust you all to have quality products with reasonable prices. Back in '21 we had to wait, which was understandable at the time, for about 4 weeks. The cargo ship crisis was going on but this time I ordered on Monday night, Feb 2 with no expectations because her shower was that Saturday, the 7th. We got it here on Thursday, February 5th!! We were overjoyed. Our 4 year old grandson put the wheels on the stroller. The one complaint is that the box for the stroller was terribly damaged and I was so scared something was missing or broken. No, not the case. Everything was so well packaged inside and in tact
2 lutego 2026
They have issues with transport
They have issues with transport, ordered overpriced table and chair, only table came. No contact details or email to contact them directly
26 stycznia 2026
Super fast shipping
Super fast shipping. Overall booster seat is just what I wanted. Low profile and matches car interior perfectly. Downside. The cupholder falls off every en counter . This is very, very upsetting to my granddaughter. I would recommend this product.
18 stycznia 2026
Great baby products and rewards!
Great baby products and rewards!
This is the second time I've ordered from Stolleria. Both times I ordered the Uppababy stroller, bassinet and car seat for my daughters, for each of their first babies. Shopping was fast and easy with free and fast shipping. The first time I ordered, I had an issue with the color that I ordered. Their customer service was great and they helped me resolve the issue. They were very helpful.
27 stycznia 2026
Emily the problem solver
There was a mix up and Emily handled everything professionally and has kept me informed.
27 stycznia 2026
First of all
First of all, the price was unbelievable!!! Customer service was great and I cannot wait to use this stroller and bassinet. I will definitely be buying from this website again. I love Cybex products and I am happy to be getting it at such an amazing prince. I’m hooked.
23 stycznia 2026
Updated on 2/6/26
Update: After reaching out to Strolleria's customer service about the lost order, they are now sending me a replacement order. My experience with Kyleyn at Strolleria was great and I've changed my rating accordingly
My order is now five days late, probably due to winter weather, but I haven't had Strolleria reach out about the delay, acknowledge the delay, or tell me when they expect my package will now be delivered.
20 stycznia 2026
Odpowiedź od Strolleria
We’re sorry for the frustration caused by this delay — we understand how disappointing it is to be waiting longer than expected for an order, especially when you’re relying on timely delivery.
To provide some clarity, your order was placed on January 20th and shipped the following day, January 21st. Tracking information was sent to you less than 24 hours after the time of purchase so you could follow its progress in real time. Unfortunately, severe winter weather has caused widespread FedEx delays that are outside of our control, and this shipment appears to be impacted by those conditions.
That said, we absolutely understand your concern and appreciate you bringing this to our attention. While carriers don’t always proactively notify customers of weather-related delays, we’re more than happy to assist in monitoring the shipment or reaching out to FedEx on your behalf for updated delivery expectations.
Maybe get the swaddle at birth
I have a 10week old baby. I tried the swaddle to help with keeping baby’s hands from wander during sleeping. The swaddle was not very helpful.
14 stycznia 2026
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