StripeRecenzje 

263
Wynik TrustScore: 1 na 5

1,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I'm literally sick of your 5 working days payout. Feel ashamed when my US business partners are able to get 2 days payouts for card payments, but no, damn I have to wait for silly 5 working days. that... Zobacz więcej

Oceniono na 1 z 5

8 Mila euro Bloccati sul conto, 55 mail inviate all'assistenza e l'unica cosa che sanno dire è "High Risk Level" Imbarazzato su 4 Mila dipendenti 1 che mi abbia dato una risposta ancora più esaustiv... Zobacz więcej

Oceniono na 1 z 5

Do not do business with Stripe especially if you have a thriving business. Our sales record do not always match our account balance. They eventually closed our account with cash in it when we made a c... Zobacz więcej

Oceniono na 1 z 5

Agree with everything that has been written. Awful company 25% reserve placed they are holding 29k of our money, never in all the years of working with them have any disputes or refunds come anywhere... Zobacz więcej

Informacje dotyczące firmy

Informacje przekazane przez różne źródła zewnętrzne

Stripe is a technology company. Its software allows individuals and businesses to receive payments over the Internet.


Dane kontaktowe

  • Townsend St 510, 94103, San Francisco, Stany Zjednoczone

  • stripe.co.uk

1,1

Bardzo słaba

Wynik TrustScore: 1 na 5

263 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(263)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Sono stati denunciati per truffa e risarcimento

Se volete unirvi a me io li ho denunciati per truffa e denuncia per violazione dei diritti sulla privacy, mi avevano chiesto miei documenti personali di 6 mesi una certa Elia, Gloria e altri della banda , volevano i miei conti bancari personali di oltre 6 mesi , le mie fatture personali con i miei fornitori , e mi avevano chiesto anche il conto tra me e i miei fornitori della merce di oltre 6 mesi. Insomma una violazione sulla privacy enorme che fara' sborsare a Stripe milioni di Euro , adesso si occuperanno i miei legale con le autorita' competenti a portarli in Tribunale . Oltre al denaro che mi anno rubato dal conto mi devono fare un risarcimento da oltre 1 milione di Euro. Sono stato contattato da tanti utenti nella mia stessa situazione che sono stati derubati dal proprio denaro , unitivi tutti a me e vi faro' inserire nella richiesta di risarcimento.

2 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

STRIPE STEALS MONEY FROM THE CLIENTS ‼️…

STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS ‼️ STRIPE STEALS MONEY FROM THE CLIENTS

‼️ In order to join for filing class-action lawsuit please contact us via email evg2115 gmail com ‼️

15 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Case Reference 11751630

Case Reference : 11751630
If I could give minus 1000 stars would like to.
i own company called Dax sports limited and this company provided payment gateway to our merchant, within 2 transactions they blocked our services on 15th february and kept saying they will start refunding to customers after 5 days from the rejection date.
funny thing is on 15th february 2024 two different customers made payments of £9 and £4493, and this stripe already refunded £9 but still haven't refunded £4493 to customer nor have they sent funds to our bank account.
first of all this an american company who doesn't really follow any uk guidelines, secondly the moment they blcok your account you can't choose option to call back, cant chat with them, we just have to fill up the form on website and they respond which is rarely. i would have sent thousand messages and only one reply i had received that i should wait 120 days from the date of rejection which is already over but still cant withdraw funds and cant even issue refund to customer.
i dont know how is this possible last reply from this company's employee name Puneeth was on 16th april. An american company and customer service employees are from India, who dont even care about their customers. i got each evidence of how many times i have sent messages through website and got only confirmation that we have received your message and we will get back you

I HOPE UK’s financial authorities reads review on Trustpilot and contacts each and every customer in the uk and ask them their expertise with stripe and chucks away this fraud American company from the uk.

lol these guys keep repling same thing to everybody in trustpiot.
i think these guys are scammer who scam everybody gets away, i hope some miracle happens and uk's financial authorities pick these matters up and remove stripe from the uk,
even though i wrote my case reference i know stripe won't nothing.

Thats why i have given my case to financila ombudsman, and whoever reads my review guys please involve FINANCIAL OMBUDSMAN. Remember the name FINANCIAL OMBUDSMAN.

Stripe is holding my funds since 15th february, if it was bank we could get interest for this.

Stripe = Scammers = Fraudsters

15 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Fraud company

They have suspended our Stripe account without giving any clarification, just said that it has risk associated.
On top of that they have been holding our funds from last 3.5 months without any reason.
We have already provided services to our client and our client is happy. But neither Stripe is paying that money to us nor refunding to the client.
Looks like they have found a good way to scam money from businesses.

8 marca 2024
Opinia niezależna
Oceniono na 1 z 5

I will give you the concrete explanation of these thieves.

They removed my review here on trustpilot and I had to prove that I am telling the truth! that I am real, verified profile and all, and I had to send screenshots of Stripe emails, invoices, etc, as to legitimize what I say.

I had been working with Stripe for several years (for the only good things they have, they have a lot of payment systems, and there is less denial in terms of conversions) but they are THIEVES!!! to their face, and I will explain it as accurately as possible.

You open an account, you start accepting payments, after a few transactions, you have 99% that they will block your account (of course high risk)
your money will be held for more than 120 days and you will be lucky to get it, whatever the amount is, in case they refund the money to the customer, they refund you the full amount butooo.... Stripe keeps their commission, so your account goes negative and you owe Stripe money.
You write to Stripe support, many times they tell you that they will refund the customer after 5 days (they don't), other times you just wait for them to answer and they don't, other times you feel like a machine is writing to you because it's the same answer over and over again.
Conclusion: you only have to sue them, and thousands and thousands of people do not do it because of the money it takes to sue them, because of the time, psychological wear, etc in order to make a claim, and to have a minimum of security that you will be able to get a miserable amount at the end for taking them to justice.
Stripe is a payment gateway like Paypal that abuses the power of their customers, they keep 90% of the money of their customers, and only favor the big companies, those who do generate millions of euros, not us that even if you make 40 thousand a month which was my case, that's not money for them ....

20 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Completely hopeless customer service.

Completely hopeless customer service.

If you want to spend hours and hours and hours on phone and chat, to resolve even the most basic issue, like updating an email address, even after giving the information dozens of times, then this is the company for you.

11 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Warning. Do not sign up to any service via Stripe

Do not sign up to any service with recurring payment, monthly or similar via Stripe. The merchant can block the cancellation and charge you as long as your card is valid. There is no support from Stripe or a way to block the automatic payment via Stripe. In Paypal you van manage you subscriptions so that is way more secure for the customer

9 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Unfortunately I cannot give zero star…

Unfortunately I cannot give zero star on the review.
They will close your account and hold your money without any warning or hesitation. They will cause disturbance on your business without your knowledge. The costumer service is so poor that you would just want to close your account and bite your losses. Just another scammer on british financial market.

29 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Stripe in my case with my company the…

Stripe in my case with my company the situation it’s the same, you decide to stocked 5000 aud from 22 of march 2024, I sent several email almost 20, and always receive the same answer “Sorry but it’s a final decision” and from a year we never have noone dispute 😖 at the end explain in many emails that money it’s for our students you understand that they need to pay their school otherwise they can get their Enrolment and that’s mean their status visa it’s in dangerous?? Looks like you don’t care, just stocked the funds and you don’t give us a justified reason.

Then I try to find #Stripe in this plataform and I saw more than hundre case around the world with the same problem…

At the moment I told them, that’s ok don’t returned my account but make a Reimbursing customers directly to the cards they used, we need to pay their fees and we will look for other mechanisms, but give them their money back, it doesn't cost you 5 minutes for a person to do several clicks and that's it! and your responses are still automatic and there is no solution!

27 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Worst experience with platform.

Worst experience with platform.
Holding 2000£ from 11th April and not responding to any emails , no reply at all from any form of communication. They decided to close account on stripe long time ago, not refunding any money they ate holding and not even releasing to any accounts. First email they mentioned they will revert whole amount to the original payment method it was paid on 22nd April, today 26th april, still no update, no refund ,and stopped replying to any emails. Avoid this company at all cost if you dont want your customers money stucked with them.. there are lot of better options for payment methods than this

26 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Not responding to emails after holding…

Not responding to emails after holding 2000£ in stripe account.

Worst experience ever, I am sending them emails from past 4 days , and not a single reply, and there is no other way to contact them… they are holding 2000£ which they are not refunding to customer nor they are releasing payment to me. I will need to write reviews everyday about this until they clear my account by refunding whole amount as they are not replying to emails and no communications at all. This is 3rd review I am writing for the same thing as this is the only thing they care about …. And I will need to post 100s of review for this until they give me refund .

You guys already decided to close down my account on stripe, then why not refunding full amounts and close it, so I dont know what are you still reviewing and why still holding it even after 1 week of deciding to close down!!

24 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Disappointed with Stripe's Lack of Communication and Support

I have been trying to resolve an issue with my Stripe account for quite some time now, where my account was abruptly suspended and funds were retained without any clear explanation. Despite numerous attempts to contact support through email and Twitter, my concerns have been consistently ignored, leaving me without any resolution or even a basic response.

As a small business owner operating a subscription-based service, I rely on prompt and reliable financial transactions to sustain my business. The lack of transparency and support from Stripe has not only disrupted my business operations but also undermined my trust in their service. The inability to get a straightforward answer about why my account presents a "high risk" or how I can address this issue is frustrating beyond words.

I am deeply disappointed with the way Stripe has handled my situation. The absence of effective communication and customer support, especially when it involves the livelihood of their clients, is unacceptable. I had high hopes for using Stripe based on their reputation, but my experience has been nothing short of distressing.

I urge anyone considering Stripe to think carefully about the potential challenges and lack of support you might face, especially if you are a small business that depends heavily on each transaction.

30 marca 2024
Opinia niezależna
Oceniono na 1 z 5

No reply from customer service team…

No reply from customer service team after holding 5k pounds in the stripe.
They decided to close account on 17th April and in the first email it was mentioned that customers will be getting refunded on 22nd April, but no reply from past 2 days from customer service, no refunds has been made to customers, I am not able to access any of the funds stuck in the stripe account. Not getting any reply from their emails now, seems nobody cares in this company about their customers. It's not small amount, its 5000 pounds they are holding and not refunding to anyone for more than a week they are still holding it. Worst payment system to use it. Avoid it at all costs.

I dont know how and who gave them 5star ratings

21 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

My attempt to create an account with…

My attempt to create an account with Stripe was met with unforeseen difficulties, as my application was declined without explanation. Given my limited expertise in IT matters, I reached out via email multiple times requesting a phone call, as no direct calling option was available. Unfortunately, the lack of responsiveness and apparent indifference to new client concerns left me dissatisfied. Consequently, I cannot in good conscience recommend this platform. I would advise exploring alternative payment methods such as Skrill and Square, which may offer more responsive customer service and support for new users.

18 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

My son opened a stripe account and his…

My son opened a stripe account and his customer page and his customer paid over £3000 into for services supplied. Stripe then closed the account down and the money apparently was reissued to the customer. The customer says they have not received the money and my son now is out of pocket. They have no proper contact and god knows where the money is now. I have had to lend mys son the money because he was relying on the money from stripe. Terrible company seem to be just taking peoples money and closing accounts down for no reason. Can’t even talk to them to find out what is going on. No stars if I could.

19 marca 2024
Opinia niezależna
Oceniono na 1 z 5

The complaints department is not fair…

The complaints department is not fair at all, they only delay the process and pretend they have no authority. It is recommended that anyone using a virtual card check to see if the card issuing bank is Stripe Payments. I've really had enough. No emergency plan

4 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

il faut signer petition pour que Stripe ne reste pas en europe; je suis

Je partage également ma mauvaise expérience avec Stripe, qui semble avoir mis en place une stratégie pour retenir l'argent des clients et des vendeurs utilisant leur plateforme. Ils bloquent les fonds et envoient des messages aux clients débités, affirmant que le vendeur a bien reçu l'argent. Parallèlement, ils informent le vendeur que le client n'a pas donné son consentement pour ce paiement et leur promettent un remboursement, tandis que l'argent demeure retenu par Stripe. Cette situation laisse le vendeur et le client se débrouiller avec les litiges. Ces pratiques ont conduit quelqu'un à être agressif, à cause de cette manipulation de la part de Stripe. Je prévois de documenter tout cela dans une vidéo.

2 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Stripe tout simplement des voleurs !

D'accord, je vais intégrer ces éléments de façon claire et directe dans le message.

À l'attention de l'équipe de gestion des risques de Stripe,

Je vous adresse cette communication en tant que mesure finale avant de procéder à des actions plus conséquentes, suite à la rétention prolongée et, selon moi, infondée de fonds sur mon compte Stripe (référence acct_1MinYxBVRXJkH7JG). Après une période de quatre mois pendant laquelle ces fonds ont été injustement immobilisés, et au cours de laquelle seulement deux litiges ont été soulevés et résolus, je me vois confronté à une situation où Stripe continue de retenir mes fonds sans aucune raison valable.

Il est inadmissible que, après une période amplement suffisante pour identifier et résoudre tout litige potentiel, Stripe choisisse de se prévaloir de son paragraphe 5.6 pour s'approprier des fonds qui me reviennent légitimement. Cette démarche s'apparente à un acte de vol, privant mon entreprise de ressources nécessaires à son fonctionnement et à sa croissance.

Je suis particulièrement indigné par la qualité du service client qui, par ses réponses automatisées, fait preuve d'un désintérêt flagrant pour les problématiques sérieuses de ses clients. Il est évident que le support, en se cachant derrière des réponses formatées et impersonnelles, ne manifeste aucune intention réelle de résoudre les problèmes présentés.

À moins d'un réexamen sérieux et d'une libération immédiate de mes fonds, je me verrai obligé d'entreprendre les actions suivantes sans plus attendre :

Consultation Juridique : Mon avocat spécialisé est prêt à évaluer toutes les démarches légales nécessaires pour assurer la restitution de mes fonds.
Communication Publique : Je m'apprête à divulguer mon expérience sur les réseaux sociaux et autres plateformes professionnelles, dénonçant ainsi les risques inhérents à l'utilisation de vos services.
Mobilisation Collective : Une coordination avec d'autres clients lésés par des pratiques similaires est en cours pour envisager une action collective.

J'insiste pour une réponse personnalisée qui témoigne d'une réelle prise en charge de mon cas et non d'un simple traitement automatique qui, jusqu'à présent, ne fait qu'illustrer un manque de considération pour les conséquences graves que de telles pratiques imposent aux entreprises de vos clients.

Dans l'attente d'une action immédiate et significative de votre part, je vous remercie de l'attention que vous porterez à cette ultime demande.

2 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

LA TRUFFA È SERVITA...

Valutata 1 stelle su 5
25 minuti fa
LA TRUFFA È SERVITA
La truffa è servita... Mi ritrovo nella stessa situazione di molti... Account bloccato con migliaia di euro sopra con motivazioni che rasentano il ridicolo..... Dicono che i clienti non hanno autorizzato i pagamenti.... Per scrupolo contattati uno ad uno i clienti e mi dicono che non hanno assolutamente contestato nulla.... Adesso tra 10 giorni li ricontatto per vedere se hanno ricevuto in dietro i soldi, altrimenti sarò felice di portare questa banda di poco di buono e TRUFFATORI in tribunale... NEL FRATTEMPO STATE ALLA LARGA DA QUESTI SOGGETTI.... P. S.. se qualcuno volesse unirsi mi trovate su Telegram @SAVIOGA

29 marca 2024
Opinia niezależna

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