Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

De website is heel duidelijk en werkt goed. De prijzen worden direct getoond in Euro's. Na een bestelling heb je nog 15 minuten om te wijzigen of te annuleren. Maar waarom zou je dit doen? Het zijn pr... Zobacz więcej

Oceniono na 5 z 5

Item shipped and arrived quickly. Kept informed if it’s progress via tracking. Bag arrived well packaged and in perfect condition. The bags themselves are beautifully made and true to images and des... Zobacz więcej

Oceniono na 5 z 5

Once again, Strathberry nailed it—this bag is absolutely gorgeous. You really can’t stop at just one. It’s the kind of piece you end up wanting in multiple colors for different seasons and occasion... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This was my first purchase from Strathberry, and it will not be my last! It’s such a beautifully crafted bag, and very unique. I love all the details. You can tell it’s made from high quality material... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zakupy i moda

Napisane przez firmę

Shop the Strathberry collection. Discover luxury handbags, leather tote bags and designer purses. Designed in Scotland, UK and handcrafted in Spain.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

462 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 98% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hurtig levering og rigtig god kvalitet

Hurtig levering og rigtig god kvalitet

10 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you very much for your kind review! We're thrilled to hear that your order arrived quickly and that the quality met your expectations. Customer satisfaction is our top priority, so your feedback truly means a lot to us.

Oceniono na 5 z 5

Mosaic bag

Beautiful bag , excellent quality, quick and efficient delivery will use this company to purchase more in the future.

16 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you so much for your lovely feedback.

We're delighted to hear you love your new Mosaic Bag and that you have been happy with the overall experience. It means a lot that you wish to return again, and we look forward to welcoming you back in future.

Oceniono na 5 z 5

Gorgeous bags from Strathberry

I've purchased two bags from Strathberry and couldn't be happier with them! The mosaic bag is practical, unique and gorgeous and top notch quality. The midi tote is another stunner and wonderful for evenings out and when you want to take your outfit to the next level. Love them both and receive compliments every time I use them. The midi-tote was delivered in 2 days (I live in Canada) and beautifully packaged, accompanied with a red wallet as a gift. Thank you Strathberry!

14 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you so much for your amazingly positive review and for choosing Strathberry not once, but twice!

We're absolutely delighted to hear how much you love your Mosaic and Midi Tote. It's wonderful to know they've become such special (and compliment-worthy) additions to your wardrobe. Creating a special unboxing experience is very important to us, and we thank you for your positive feedback, hopefully exceeding expectations.

Oceniono na 5 z 5

I would highly recommend!

I recently purchased a handbag from Strathberry and I couldn’t be happier with my experience. From start to finish, everything felt premium and thoughtfully handled. The website was easy to navigate, checkout was seamless, and delivery was prompt and beautifully packaged.

The craftsmanship of the bag is outstanding! The leather feels luxurious, the stitching is flawless, and the signature hardware gives it such an elegant, timeless look. It’s clear that a lot of attention to detail goes into every piece. I’ve already received so many compliments!

Customer service was also excellent. I had a quick question before ordering and received a friendly, helpful response almost immediately.

I wouldn’t hesitate to order again and highly recommend them to anyone looking for sophisticated, well-made accessories.

9 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you very much for your wonderful review.We are delighted to hear how happy you are with your experience and that the quality, craftsmanship and service all stood out to you. It means a great deal to know you are already receiving compliments on your bag.

Thank you for your recommendation and support. We look forward to welcoming you back again soon.

Oceniono na 5 z 5

I have been eyeing this bag since long…

I have been eyeing this bag since long time ,especially the colour chocolate with vanilla stitch .So glad to finally have it .

7 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you so much for your lovely review.We’re absolutely delighted to hear you’ve been eyeing this piece for a while and finally made it yours, the chocolate with vanilla stitch is such a beautiful choice.

We hope you enjoy wearing it for many years to come!

Oceniono na 5 z 5

Sourced sale bag for me from other…

Sourced sale bag for me from other branch

10 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

We’re so pleased we could source the sale bag for you from another branch! Thank you for taking the time to share your experience, we truly appreciate your support and hope you absolutely love your new bag.

Oceniono na 5 z 5

Beautiful and Classic!

The online ordering process is very easy, and the items are delivered very fast. The quality of the leather is truly amazing and the design is classic, but the price is really reasonable compared to other high end designer bags.

15 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you so much for your wonderful review.

We’re delighted to hear that you found the ordering process smooth, delivery speedy, and that you’re pleased with the quality and classic design of your bag. It means a great deal to us that you feel it offers strong value compared to other high-end brands.We truly appreciate you taking the time to share your experience.

Oceniono na 1 z 5

Poor Quality

Poor Quality , more like a child’s bag , misleading picture . Delayed shipping . Stay clear

2 grudnia 2025
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you for your feedback. We’re very sorry to read that you’re disappointed with your purchase and delivery experience. This certainly isn’t the standard we aim to provide.

We would really appreciate the opportunity to look into this further and support you directly. Please do reach out to our Customer Care team with your order details so we can review your concerns and work towards a resolution.We hope to hear from you soon.

Oceniono na 4 z 5

My first experience was a bit bumpy…

My first experience was a bit bumpy because my bag had a small issue that bothered me (my husband wanted to gift me something special and chose Strathberry). We contacted customer service, and they were incredibly quick and friendly. They carefully checked the replacement bag to make sure it arrived spotless and it did!

Shipping was super fast, and exchanging the bag was completely hassle-free (customs wasn’t an issue either). They even followed up with us afterward, which pleasantly surprised me.

I absolutely love the Kite bag and can’t wait to wear it! I’ve always wanted a gorgeous suede leather bag, even though suede can be delicate, but I’m really glad I chose Strathberry because their service was excellent.

6 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you so much for sharing your experience.We’re sorry your first bag wasn’t quite perfect, but we’re delighted we were able to put things right quickly for you. It’s wonderful to hear that the replacement process was smooth, the shipping speedy, and that our team could reassure you along the way.

Most of all, we’re thrilled that you love your Kite bag, suede is such a beautiful choice. Thank you for choosing Strathberry for such a special gift moment.

Oceniono na 1 z 5

significantly small

The bag was significantly smaller than expected and unfortunately did not even fit my phone.

12 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you for your feedback, we’re so sorry to hear the bag was smaller than you expected and didn’t fit your phone.

We understand how disappointing that must be. Your comments are really valuable and help us improve our product information and sizing details. If there’s anything we can do to assist further, please don’t hesitate to reach out.

Oceniono na 5 z 5

Great little shop

This was a great little find. Wasn't looking for a new bag but how could I resist. A great selection of bags and the staff were very friendly and helpful without being pushy. Handbag well packaged in a beautiful bag and box. I will definitely be coming back or looking online

1 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you very much for your kind review! We are so glad to hear of your positive experience in one of our Strathberry stores and we hope to welcome you back in the future.

Oceniono na 5 z 5

The bag is amazing

The bag is amazing, the quality is perfect, the design is perfect , I like it a lot , Packaging is very good also . Thank you very much , every thing as expected.

10 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you for your kind review! We’re so pleased to hear of your experience and hope to have the pleasure of serving you again in the future.

Oceniono na 5 z 5

Gorgeous Bags + Outstanding Service

Amazing quality and beautifully made bags. Customer service was immediately responsive and so helpful. I’ve purchased three bags from Strathberry and love every one—especially the Mosaic and anything they do in raffia. Their neutral colors are perfection. Highly recommend!

1 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you very much for this lovely review. We’re so pleased to hear this, as it’s exactly the level of service we strive to provide to all our customers. Your continued support and recommendation means a alot to us, and we truly appreciate it.

Oceniono na 5 z 5

Beautifully made handbags

Beautifully made leather products. Add a real touch of class to any outfit.

1 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you for your kind review! We’re so glad you’re enjoying the quality of our products. We truly appreciate your support.

Oceniono na 1 z 5

ISSUE WITH REFUND

My name is Daniela Russu.
I returned my entire order #190703 in November, following all return instructions exactly. In December, customer support informed me that they would look into the issue and investigate it with FedEx. Since then, I have received no updates and no refund.

I do not know where my returned order is now — whether it was lost or delivered — but I returned it correctly and fulfilled my responsibility as a customer.
Any issues with the courier should not be used as a reason to delay my refund.

Months have passed with no resolution, no communication, and no money returned.

This situation has been extremely frustrating and stressful. I want to resolve this matter as soon as possible, but the lack of communication and accountability makes that impossible.
I expected a lawful and professional service, and instead I’ve been left disappointed and out of pocket.

UPDATE (21st FEBRUARY ):
It has now been several more days since my original review, and there have still been no updates, no communication, and no refund regarding order #190703.

Despite returning the entire order in November and being told in December that the issue would be investigated with FedEx, nothing has changed. I have not received any clarification about the status of my return or my money.

This ongoing lack of response and resolution is extremely disappointing. I am still waiting for a proper explanation and a full refund.

UPDATE (28th February):
The issue with order #190703 is still not resolved. Despite my previous updates and repeated attempts to obtain clarification, I have received no meaningful response, no explanation regarding the status of my returned package, and no refund.

6 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

We’re sorry for the disappointment caused by this order not proceeding as expected - this is currently being investigated. Thank you for taking the time to leave a review.

Oceniono na 5 z 5

Beautiful, quality craftmanship

I am absolutely in love with this handmade leather crossbody purse! You can truly feel the care and craftsmanship that went into every detail. The leather is buttery soft yet incredibly durable, and the quality far exceeds anything I’ve purchased from big-name brands.
The design is beautifully simple with clean lines, timeless, and effortlessly elegant, yet it still feels special and luxurious. It’s the perfect everyday bag that elevates every outfit while remaining practical and comfortable to wear. Supporting a small business like this makes the experience even better. This purse is not just an accessory... it’s a piece of art. I will definitely be purchasing again and recommending this shop to everyone I know! 💛👜

5 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you so much for taking the time to share such a thoughtful and generous review. It truly means the world to us. We put a lot of care into every piece we create, so knowing that you felt the craftsmanship behind this bag makes everything we do worthwhile. We truly appreciate your support and look forward to serving you again in the future.

Oceniono na 3 z 5

Let down by poor delivery experience

Quality of the goods was very good - unfortunately the experience was let down as the handbag was not delivered to my property on time and was left elsewhere.

For luxury goods I had expected the delivery would be with care to my fully enclosed farmhouse porch

1 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you for taking the time to share your feedback. We’re very pleased to hear you were happy with the quality of your bag, but we’re truly sorry to learn that the delivery did not meet expectations. This is not the level of service we aim to provide. Your feedback has have been passed on to our delivery partner to minimise such incidents in the future. We appreciate you bringing this to our attention.

Oceniono na 5 z 5

Beautifully packaged bag

Beautifully packaged bag. The leather initially had a very strong chemical smell which is gradually wearing off. The construction, quality and design of the bag is top class. Will definitely by from Strathberry again.

29 stycznia 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you for your thoughtful review. We’re delighted to hear you loved the packaging, design, and craftsmanship of your bag. We’re sorry to hear about the initial scent—this can occasionally occur with natural leathers and should continue to fade with time. Thank you for your understanding, and we truly appreciate your support.

Oceniono na 5 z 5

Excellent Quality -timeless designs

I pondered over the Kita and Mosaic bag for a while but am super-happy with my purchases. Delivery was speedy and I am
in love with the excellent quality. They are
gorgeous and feel very luxurious!

7 lutego 2026
Opinia niezależna
Logo Strathberry

Odpowiedź od Strathberry

Thank you so much for sharing this lovely feedback. We’re thrilled to hear you’re happy with your choice and that the quality and delivery exceeded expectations. Enjoy your beautiful bags!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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