Recently purchased some items to refurbish our Clearview stove. All parts were good quality. They had not been packaged well enough for shipping though so unfortunately some arrived damaged. The most... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent email presales support and through to ordering. When the log burner arrived (Salamander hobbit non DEFRA) we were just like WoW! beautifully packed in a proper wooden transport container an... Zobacz więcej
Reakcja na opinię
Absolutely excellent service great fast friendly and informative communication They helped me to source the replacement parts for my Woodburner and posted next day, anending my order when i got it... Zobacz więcej
Part was out of stock for 2-3 wks, thus cancelled order. A call said was in stock, in post, delivered following day! Very well packaged, quick delivery , fitted well. Highly recommended, will use agai... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Stove Supermarket is a one-stop stove shop, offering a massive range of wood-burning, multi-fuel, gas, and electric stoves; a selection of outdoor living products, from pizza ovens to bbq's; flue pipes, flue liners, and twin wall flue systems; hundreds of stove spares, stove accessories, open fires, and much, much more! We have everything you need to install, maintain, and enjoy your new or old stove. All available online and under one roof.
Dane kontaktowe
Snydale Road, S72 8RP, Barnsley, Zjednoczone Królestwo
- 01226 816 051
- sales@stovesupermarket.co.uk
- stovesupermarket.co.uk
4,8
Doskonała
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 36% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick service
12 sierpnia 2026
Quick delivery
Quick delivery. Bought Morso original rope+glue and spray for Squirrel stove.
10 sierpnia 2026
Great service with a good price.
11 sierpnia 2026
Fast delivery and exactly what I…
Fast delivery and exactly what I ordered.
Easy to navigate their website.
4 sierpnia 2026
Quick delivery, safe to deal with.
Quick delivery, from stock. Wrong part sent in error but faultlessly corrected. New part fitted perfectly. Good firm on basis of my experience. Recommended.
23 lipca 2026
Excellent service
Excellent service, so easy to order part required, very fast delivery, kept informed throughout , regarding sent and when delivery would be,
Would highly recommend, will use again
10 sierpnia 2026
Clearview 400 door rope
I ordered a clearview 400 door rope. The problem being when compared to the original the door rope is to short leaving air gaps when fitted. I've emailed the company which told me to stretch the rope to make it fit also said I'd send it back as its no use but what a surprise no response. Selling parts that dont fit and not wanting back when sold.
3 sierpnia 2026
Odpowiedź od Stove Supermarket
We’re sorry to hear about your experience. We did initially respond to your email, but unfortunately your follow-up reply was filtered into our spam folder and wasn’t picked up for several days. We have now contacted you again and, as requested, issued a full refund for the door rope kit.
We apologise for the delay in getting this resolved and appreciate your patience.
Kind Regards
Stove Supermarket
Odpowiedź od Stove Supermarket
Thank you for taking the time to leave us such a great review. We’re delighted to hear that you had a positive experience with us. If you ever need anything in the future, please don’t hesitate to get in touch — we’re always happy to help.
Kind regards,
Stove Supermarket
Excellent email presales support, delivery and product!!
Excellent email presales support and through to ordering. When the log burner arrived (Salamander hobbit non DEFRA) we were just like WoW! beautifully packed in a proper wooden transport container and then wrapped perfectly inside. Great product and instructions and tools etc. Only thing we would say is for such a little stove it is sooooooo heavy lol but this shows the cast iron top quality. Thanks for all your help. We are having it fitted on Aug 24th 2026 so looking forward to the winter now !!!!
7 sierpnia 2026
Odpowiedź od Stove Supermarket
Thanks very much for your great review! We’re delighted you had a positive experience with Stove Supermarket. Your feedback means a lot to our team, and we’d be happy to help again whenever you need us.
Kind regards,
Stove Supermarket
Ordering on the phone was easy
Ordering on the phone was easy, pleasant young man, delivery was great, and kept in touch..
31 lipca 2026
Odpowiedź od Stove Supermarket
Thanks for taking the time to leave us a great review. We’re really pleased to hear you had a positive experience.
If there’s anything you need going forward, we’re always happy to help.
Kind regards,
Stove Supermarket
Stove supermarket
Stove supermarket. Thank you for products and the delivery.
Excellent .
7 sierpnia 2026
Excellent prompt service
6 sierpnia 2026
Excellent Service
The item was delivered on time. Regular updates and the time parcel was expected and being able to give alternative delivery instructions
30 lipca 2026
Odpowiedź od Stove Supermarket
Thanks so much for the great review! We’re really pleased to hear you had a good experience with us. If you need anything in the future, just give us a shout!
Kind regards,
Stove Supermarket
Good product, poor courier
Product was fine and dispatched promptly. However it did not arrive for 4 days because courier failed to arrive
30 lipca 2026
Odpowiedź od Stove Supermarket
We’re pleased to hear you were happy with the product and that we dispatched your order promptly.
We’re sorry to hear about the delay with the courier. We understand how frustrating it is when you’re expecting a delivery and the courier doesn’t arrive as planned. We’ll certainly take your feedback on board and I apologise for any inconvenience caused.
Kind regards,
Stove Supermarket
Although my order arrived damaged,(no…
Although my order arrived damaged,(no fault of stove supermarket, but the delivery company) they sent out a replacement straight away. I would definitely order from them again.
5 sierpnia 2026
Excellent service
What makes a good online company that sends goods in the post , that if something gets damaged it gets sorted very quickly , this company ticked all the boxes . Fast and efficient service .
5 sierpnia 2026
Odpowiedź od Stove Supermarket
Thanks so much for the fantastic review! We’re really pleased we could get everything sorted quickly and efficiently for you. We know things can occasionally go wrong in transit, so it’s great to hear you were happy with how we handled it. We really appreciate your kind words and your support!
Kind regards,
Stove Supermarket
Great communication and very helpful.
5 sierpnia 2026
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