I ordered some engineered wood flooring. When it arrived I wasn’t happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the floo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After looking for engineered oak flooring and ordering loads of samples from various companies we found that Stories had a little sample showroom. Chris looked after us and gave us helpful advice with... Zobacz więcej
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Quick delivery and excellent samples. Unfortunately your room visualiser wasn't available for two of our favorite ones. Is there any way round this? Thank you Jonathan Neale
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Nothing has arrived Update. Samples have arrived, fab packaging, felt expensive. But disappointed didn't arrive on requested day, and while I left it a bit late to order, it definiteky feels too r... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Dane kontaktowe
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Zjednoczone Królestwo
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 73% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
In a dispute over faulty flooring…
In a dispute over faulty flooring installed 5 months ago. Delaminating and warped. Chris is passing the blame on the fitter whilst insisting SPC can only be fitted on screeded concrete floor and then making excuses that he doesn't know all the facts as he's not a fitter, he only sells the stuff. I suggest to learn your facts about the product you're selling. Discovered that the planks inside of the leftover box never touched by the fitter were all warped too. Explain that to me Chris. Their 20 year warranty has to go through their Chinese manufacturer. I heard it all now. Dreadful experience.
3 grudnia 2025
Opinia niezależna
Used company twice and the wood is…
Used company twice and the wood is great quality.
7 listopada 2025
Odpowiedź od Stories Flooring
Hi Kirsteen,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Highly recommend Stories Flooring!
My experience from start to finish with Stories Flooring has been excellent. They were super responsive to all my questions on the flooring I chose. I also ended up needing more flooring and they were able to source me 3 extra packs when the flooring had sold out.
Special thanks to Gareth who kept me informed on the extra flooring I required and was able to source and get this out to me next day. Highly recommend this company!
1 grudnia 2025
Opinia niezależna
Odpowiedź od Stories Flooring
Hi Jacqui,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The flooring was delivered on time and…
The flooring was delivered on time and carefully stored immediately
24 listopada 2025
Odpowiedź od Stories Flooring
Hi Maureen,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Jody,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Gary,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The guys I dealt with were great
The guys I dealt with were great. Got a great product at a fair price. Delivered on time.
3 listopada 2025
Opinia niezależna
Odpowiedź od Stories Flooring
Hi Leigh,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The team at Stories are great to work…
The team at Stories are great to work with and the products and prices are also hard to beat, I have built a new home and have purchased over 150m2 of their engineered flooring in 3 different products and it all looks superb, highly recommend
24 października 2025
Odpowiedź od Stories Flooring
Hi Phil,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very easy to use the website
Very easy to browse the different kinds of floorings and very easy to work out how much we needed
22 listopada 2025
Odpowiedź od Stories Flooring
Hi Jill,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Flooring arrived with out any hitches
23 września 2025
Opinia niezależna
Odpowiedź od Stories Flooring
Hi Clive,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Archie,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The delivery was not met on the…
The delivery was not met on the allocated day. I wish comapnies would stop using Evri as they are awful
19 listopada 2025
Odpowiedź od Stories Flooring
Hi Saskia,
Many thanks for the feedback. The free samples were attempted delivery on 21/11 and are back out for a 2nd attempt today.
Let us know if you like them and would like to place an order
Gareth
Samples
Ordered samples delivered promptly, great quality, price so able to order with confidence.
17 listopada 2025
Odpowiedź od Stories Flooring
Hi Denise,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
5* service!
Absolutely amazing service from the guys! Had a slight issue with delivery (palletlines fault) and they sorted it without a single stress! Absolutely brilliant and will be using them for all my flooring from now on! Also recommend to anyone!
20 października 2025
Odpowiedź od Stories Flooring
Hi Frazier,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent Service very polite would Recommend to Everyone
Excellent Service very polite would recommend to anyone Danny the Manager Helped me purchase My Flooring Very quickly and could not do enough for me Thanks To all the Team Amazing 100% 👌👌
17 listopada 2025
Opinia niezależna
Odpowiedź od Stories Flooring
Hi Tony,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Odpowiedź od Stories Flooring
Hi Dale,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
They absolutely bombard you with calls…
They absolutely bombard you with calls emails and texts. Very annoying.
16 listopada 2025
Opinia niezależna
Odpowiedź od Stories Flooring
Hi Holly,
Apologies. Have you unsubscribed? email me your email address to gareth@storiesflooring and I will ensure you receive no more
Always a bit manic in black friday week getting all the deals out there!
Apologies again
Gareth
Very quick service
Very quick service, Really impressed for quick delivery and good product. They made me a valuable customer and confident to complete the purchase. Thanks
13 listopada 2025
Odpowiedź od Stories Flooring
Hi Ady,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
To busy to call back was reply…
Asked for some samples and delivered the very next day.. super service thank you.
***Take this great review back***
Was super good at 1st but then unable to answer the phone or emails.. Was more than ready to order but never replied to my calls when said which has meant its put myself & floor layers behinds schedule.
12 listopada 2025
Odpowiedź od Stories Flooring
Hi Richard,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Lvt sample
Item hasn’t been delivered!
Sample now delivered. Lovely product! Thank you
15 listopada 2025
Odpowiedź od Stories Flooring
Hi,
You ordered a free sample on Thursday 13/11 in the afternoon and have given us a 1 star review on Saturday 15/11 which is very harsh so we would appreciate an amendment. We can see the sample has now been delivered.
Gareth
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