Tried to return an item label to return no reply at all faulty water feature very unhappy
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
EXCELLENT SERVICE.My beautiful birch twig tree arrived 2 days after I'd ordered it. I'm absolutely thrilled...just what I hoped it would be like. Can't wait for Xmas to decorate it with my special... Zobacz więcej
Reakcja na opinię
Amazing service, ordered water feature which was much cheaper than three local garden centres, came following day, packaging was great, lovely item. Will def be using this company again.
Amazing service ! Ordered 2330 on a Tuesday night, delivered 1205 the following Thursday. Haven’t set up and tried yet, but looks exactly as described and pictured. And competitive price , which... Zobacz więcej
Informacje dotyczące firmy
- Sklep z towarami sezonowymi
- Ozdoby świąteczne
- Sklep z meblami ogrodowymi
- Sklep z wyposażeniem domowym
- Sklep z zabawkami dla dzieci
Napisane przez firmę
We are a UK based family run business that prides ourselves in offering great products and service that represent great value for money from our family to yours. We specialise in providing seasonal goods at competitive prices. Our hours of operation are Monday - Friday 9:00 am - 5:00 pm If you wish to contact us please call the phone number on the top our page leave a brief message and someone will call you back alternatively you can send a email message and receive a response that way. Thank you for taking the time to get to know us. Store Of Jam
Dane kontaktowe
Unit 1 AT, 2 Dewsbury Road, WF2 9BS, Wakefield, Zjednoczone Królestwo
- 03330506746
- info@storeofjam.com
- storeofjam.co.uk
3,8
Dobra
159 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great producted great quality next day delivery first class service thanks.
Great producted
24 listopada 2021
Opinia niezależna
Odpowiedź od Store Of Jam LTD
Your most welcome. Thank you very much for your review we really appreciate it. All the best
A total Mystery
I ordered tree based on outdoor or indoor use and very speedily received it. When I read instructions it stated in 1 part not suitable for extended for extensive use outside. I had bought it for this use. Later in instructions stated suitable for outside but plug had to be kept indoors. I attempted 3 or 4 phone calls and 2 written remarks and had no reply. I then applied for return of goods and at this point I am told there is no sight of my order. I was annoyed that I am also expected to pay for the return of this disaster of an order. Regardless of no sign of my order phone calls not being responded to is the height of bad manners as the company didnt know what I was phoning about! Product is still lying where it was put when I received it.
21 listopada 2021
Odpowiedź od Store Of Jam LTD
Sorry to hear your troubles with this order.
The listing description and instructions clearly state that its suitable for indoor & Outdoor use.
The plug needs to be plugged indoors or in a weatherproof box like a DRIbox. Again as stated in the listing description.
Return instructions are always provided and in instances like this where the product isn't faulty and we have already paid to get the item to you very speedily its fair that its your responsibility to get the item back to us for a refund.
An order isn't lost however if an incorrect order number is presented to us this can cause a delay but was soon located once this is realised.
We are sorry you feel like you needed to leave this kind of review and encourage you to reach out to us if you would like to discuss this further.
Fantastic reliable company very fast…
Fantastic reliable company very fast great quality products
15 listopada 2021
Opinia niezależna
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Speedy delivery and kept informed
Speedy delivery and kept informed. Great product and fantastic customer service.
8 listopada 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Brilliant service
8 listopada 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Quick delivery great product shall def…
Quick delivery great product shall def be ordering again
2 listopada 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Very efficient service
Very efficient service
Great trees xputting them out this morning
1 listopada 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
EXCELLENT SERVICE.My beautiful birch…
EXCELLENT SERVICE.My beautiful birch twig tree arrived 2 days after I'd ordered it.
I'm absolutely thrilled...just what I hoped it would be like. Can't wait for Xmas to decorate it with my special tree ornaments collected over 40 years!
26 października 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Beautiful Christmas Tree
Ordered small Christmas Tree for porch. Unlike other suppliers item was in stock, at a good price and with free delivery. Delivered within 2 days. Item was as described and well packaged. Would order again from this Company
22 października 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Absolutely fantastic delivery was…
Absolutely fantastic delivery was amazing and so quick lovely items definitely recommend
18 października 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review its important to us & thanks for your order.
Ordered arrive on time and was well…
Ordered arrive on time and was well informed. Very pleased with my purchase
12 października 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review it is important to us & thanks for your order.
Excellent service
11 października 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review it is important to us & thanks for your order.
Good prices arrived quickly
5 października 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review it is important to us & thanks for your order.
Odpowiedź od Store Of Jam LTD
Thank you so much for your review it is important to us & thanks for your order.
Was amazed how quickly it arrived and…
Was amazed how quickly it arrived and was even better than the picture.
30 września 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review it is important to us & thanks for your order.
Odpowiedź od Store Of Jam LTD
Thank you so much for your review it is important to us & thanks for your order.
Fast Service ,good communication would…
Fast Service ,good communication would buy again
27 września 2021
Odpowiedź od Store Of Jam LTD
Thank you so much for your review it is important to us & thanks for your order.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.