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Store Cyberweld Recenzje 

6929
•
Wynik TrustScore: 4.5 na 5

4,3

Księgarnia
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

There are so few online consumer experiences that aren't mired in frustration for me, I've gotta shout up this business. Easy website for ordering, quick processing, good communication (on a backorder... Zobacz więcej

Oceniono na 1 z 5

They are the worst example of an online welding supply company. Sent me a miller product, damaged, not from freight, but from them sending me a re boxed used, display, repaired unit. There's plent... Zobacz więcej

Oceniono na 5 z 5

I've used Cyberweld for a couple of years now ever since I took over running our shop. Ordering from Cyberweld is easy, and generally they have everything I need. Occaisionally, some items have been o... Zobacz więcej

Oceniono na 5 z 5

I have 5 stars because my order was rather large. The company called to verify the purchase, which I greatly appreciate considering My husband and I just opened our own business. So CyberWeld calling... Zobacz więcej

Informacje dotyczące firmy

  1. Księgarnia
  2. Sklep hobbystyczny

O Store Cyberweld

Informacje przekazane przez różne źródła zewnętrzne

Premium online welding and safety supplies from top brands like Miller and Hobart.

We want your online buying experience to be informative and enjoyable. We also want your visit with us to be worry-free; that's why we offer a 10-day return policy on all products, except gas cylinders and welding wire. We also put our name, address and telephone number on every page. We want you to know who we are and where we're located. If you call us, we promise you'll hear a live person answer the phone every time, during normal business hours.

Thanks for choosing Cyberweld®.

Welders And Plasma Cutters
Safety Products
Gas Apparatus
Welding Accessories
Welding Wire & Electrode

Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

7 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(6929)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 4 z 5

Ordered a Hobart Toughcut Cutting &…

Ordered a Hobart Toughcut Cutting & Welding Outfit 770502 which shipped in a timely matter. So far my only complaint is the gas side of the hose had something in it that wasn't letting the gas through. With the gas cracked open I ran a thin piece of wire down it and it came out. I feel this should've been checked before packaging. Only time will tell if it will hold up like my last set of hoses

18 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

I BOUGHT WELDING HELMET AND LITTLE…

I BOUGHT WELDING HELMET AND LITTLE AFTER THE HELMET SHELL CRACK ON PIECES AND THIS COMPANY DO NOT WANT TO REPLACE IT BECAUSE THEY SAID IS ON 30 DAYS BUT WENT WE PAY WITH CREDIT CARDS THE WARRANTY SHOULD BE 90 DAYS BUT THIS COMPANY DO NOT WANT GET ME THE REPLACEMENT👎👎

I COULD PAY HALF AT LEAST
THE HELMET CRACK AFTER THE 3 MONTHS AND BECAUSE AT THE BOX IT 3YEARS WARRANTY
IT DO NOT SAID ONLY 1 PART OF THE HELMET IT SHOULD BE COVER THE WHOLE PIECE OR SPECIFIED

17 listopada 2022
Opinia niezależna
Logo Store Cyberweld

Odpowiedź od Store Cyberweld

Thank you for your review. We are sorry to hear about the issue with your helmet shell. Unfortunately, it was well past both 30 and 90 days when you contacted us about the crack in your shell. Your helmet was purchased in May 2022, and you contacted us in December. There is a 2 year warranty on the auto-darkening lens, which covers manufacturer defects or issues with the lens only. Physical damage to a shell is not something that is covered by any manufacturer warranty, unless it is a manufacturer defect. We do often make exceptions within the first 30 days or so, but 7 months would be too long for us to just send a new helmet for free.

Oceniono na 5 z 5

Fast shipping and Great customer service

Ordered and it was shipped within 12 to 48 hours. I even had to call customer service because something was missing and that was shipped within 48 hours also. Prices and added bonus were better when compared to other companies. I definitely recommend buying from them.

18 stycznia 2023
Oceniono na 1 z 5

My order is still pending since many…

My order is still pending since many days, no reply from customer care after many mails, dont buy anything from here

12 stycznia 2023
Logo Store Cyberweld

Odpowiedź od Store Cyberweld

Thank you for your order and your review. I am sorry that there is an extended backorder by the manufacturer on the product you ordered. The most recent update we received from them is that we should see them the last week of February.
I also searched our email box, and we have responded to all 3 of your emails. Our customer service team sent emails to you on 1/27, 1/31, and 2/6 with status updates and apologies on the extended backorder from Hobart. You should have those responses in your inbox or junk/spam folder. We always do our best to respond to all emails within 1 business day, and I am sorry if something has caused those responses to not reach you.
Once again, we apologize for the unexpected delay, and appreciate your patience.

Oceniono na 4 z 5

Professional, easy, cheap, and nearly perfect except for...

I've changed my review from a 2 to 4 stars because of miscommunication. After a week from ordering I thought I never got a confirmation email but Cyberweld quickly responded via the original review and told me to check my spam folder and there it was. A very professional and helpful response.
I purchased a Smith Little Torch with a few accessories and saved nearly $50 buying at Cyberweld than jewelry companies for the same product, which is phenomenal. I would have given it 5 stars if not for the shipping. The shipping itself only took a few days which is great, but my order was in the warehouse for a full week before being shipped out which is a little ridiculous in my opinion (ordered 1/31/23 and shipped out on 2/07/23). Aside from that, great

31 stycznia 2023
Opinia niezależna
Logo Store Cyberweld

Odpowiedź od Store Cyberweld

Thank you for your review. Your order number should have been on your final confirmation screen, and an email confirmation should have been in your inbox immediately upon placing your order. You may want to check your spam/junk folder, as confirmation emails are often filtered by email inboxes. If you still do not see your confirmation, please contact us at 888-328-9890 or send an email to info@cyberweld.com so we can try to locate your order with your order number, last name, zip code, or phone number, and provide you with status (& possibly correct any issues there may be with your email address). The initial review request is to review the "pre" order process - things like site navigation, ease of ordering, etc. You will not receive a Trustpilot review request until several weeks after your order. We look forward to hearing from you, and hope you will give us the opportunity to clear up any confusion.

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