Ordered 2 crates of limestone sets . Product came and was exactly as expected , good quality product. Delivery company did arrive later than the 4 hour time slot and left them in an awkward position o... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Ordered 10 packs of paving in Oct 2025 which had some breakage when unpacked a few weeks later. Required 2 additional packs but despite numerous phone calls and emails there was no response from Stone... Zobacz więcej
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Hi gor excellent service from start to delivery price was good and the indian stone is good quality. Delivery was on time got messages all the way through about how and when it would be delivered. The... Zobacz więcej
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Great company. Answered all my questions. Put me in touch with the depot and delivery company quickly. Products are excellent quality, as described and do the job perfectly.
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Informacje dotyczące firmy
- Sklep z materiałami architektury krajobrazu
- Dostawca naturalnych kamieni
- Dostawca materiałów brukarskich
O Stonewise (Formerly The Stonemart)
Napisane przez firmę
About Stonewise
Stonewise (formerly The Stonemart) is a UK-based natural stone and porcelain paving supplier, helping homeowners and trade professionals source premium materials for driveways, patios, pathways, steps, and garden spaces. Stonewise supplies a comprehensive range including Indian Sandstone, Limestone, Granite, Slate, and Porcelain Paving - all rigorously tested and carefully curated for lasting quality and design excellence.
What Stonewise Offers
The Stonewise range covers everything needed to complete an outdoor space with confidence. Products include natural stone paving slabs, porcelain paving, driveway paving, sandstone paving, limestone paving, granite paving, slate paving, steps and coping, walling and cladding, and a full range of installation and aftercare accessories.
Why Choose Stonewise
Stonewise has been built around one core belief that sourcing stone should be simple, transparent, and completely trustworthy. Every product is tried, tested, and paired with the right accessories so nothing is left to chance. Customers benefit from transparent pricing, detailed product information, a sample service to see and feel materials before ordering, and a curated range where quality is never compromised. There is no second-guessing, no overwhelm - just clarity and confidence at every step.Build beautifully. Build wisely.
📞 0330 175 5295
📧support@stonewise.uk
🌐 www.stonewise.uk VISIT WEBSITE CONTACT USDane kontaktowe
DNS House, 382 Kenton Road, HA3 8DP, Harrow, Middlesex, Zjednoczone Królestwo
- 03301755295
- support@stonewise.uk
- stonewise.uk
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Great customer service from beginning…
Great customer service from beginning to end of our purchase. I like to support local but prices were out of our league until I found these guys who had similar porcelain tiles at half the price plus you get free delivery. They arrived safely, each tile individually wrapped & corner protectors on too. Absolutely perfect.
20 sierpnia 2024
Opinia niezależna
Odpowiedź od Stonewise (Formerly The Stonemart)
Hello Den, thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated!
We're thrilled to hear that you had a great experience with us from start to finish. We hope you enjoy your new paving for years to come!
Regards, Aarti
Odpowiedź od Stonewise (Formerly The Stonemart)
Hello Angus,
Thank you very much for you time to leave us a 5-star rating. It’s much appreciated!
Regards, Aarti
***WARNING***
***WARNING***
This company failed to make delivery on three separate occasions. Today was the third time it has happened and Stonemart did not even have the courtesy to let me know that there was yet another problem and that there would be no delivery. They have every excuse imaginable but the truth is, it is just a very unprofessional service. Yes, it is cheap but there is a reason for that. Wasted so much time on this. I would rather pay more and use a company who treat their customers with some respect.
26 lipca 2024
Opinia niezależna
Odpowiedź od Stonewise (Formerly The Stonemart)
Hello Phil, I personally apologise for the inconvenience and frustration you've experienced with our service. We understand the importance of timely deliveries and clear communication, and we're truly sorry for falling short of your expectations.
Unfortunately, we faced unexpected logistical challenges that were beyond our control, but that does not excuse the lack of communication on our part. I acknowledge our mistake and understand your disappointment.
We are taking immediate steps to improve our processes and ensure that such issues do not occur in the future. We value your feedback and will use it to enhance our service quality.
Again, I sincerely apologise for the inconvenience caused and appreciate your patience and understanding. If there's anything we can do to make this right, please don't hesitate to contact me.
Regards,
Aarti
Odpowiedź od Stonewise (Formerly The Stonemart)
Hello Matt, thank you very much for your kind words and taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Great tiles
Service was good
Product was excellent
Communication between the seller and the customer is great
25 czerwca 2024
Odpowiedź od Stonewise (Formerly The Stonemart)
Hey Hazel, thank you for your kind words and encouraging feedback – it’s much appreciated!
Regards, Aarti
Odpowiedź od Stonewise (Formerly The Stonemart)
Hello Charles, thanks a lot for your appreciation and taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Odpowiedź od Stonewise (Formerly The Stonemart)
Hi Mathew, thank you very much for taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Excellent and honest communication
Excellent and honest communication. Throughout the process I felt that this company valued its customers and all the staff were very helpful and answered our queries honestly and promptly. The actual product is impressive and great value for money. We're really pleased with our new patio and would recommend both the product and the company.
24 maja 2024
Opinia niezależna
Odpowiedź od Stonewise (Formerly The Stonemart)
Hello Sharon, sincere thanks for your encouraging review and leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Great service
Easy order process, great contact from the seller. Regular delivery updates, a call from the driver to let me know he was on his way. Delivered at the time and date agreed. Absolutely no complaints.
25 czerwca 2024
Opinia niezależna
Odpowiedź od Stonewise (Formerly The Stonemart)
Hi Bobbie, thank you very much for your kind words and taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
All stones was well packed and shipped…
All stones was well packed and shipped carefully. Stone quality is also very good. My garden looks awesome.
13 maja 2024
Opinia niezależna
Odpowiedź od Stonewise (Formerly The Stonemart)
Hi Prateek, thank you very much for taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Great service
Great service from Stonemart.
Fast and friendly.
I would definitely use them again and recommend.
4 czerwca 2024
Odpowiedź od Stonewise (Formerly The Stonemart)
Hi Steve, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti
Great experience all round
Great products, great price, good communications and service 😀
27 maja 2024
Odpowiedź od Stonewise (Formerly The Stonemart)
Hi Catherine, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Regards, Aarti
Odpowiedź od Stonewise (Formerly The Stonemart)
Hi Jules, Thank you so much for taking the time to leave us a 5-star review. Regards, Aarti
Fast delivery
29 maja 2024
Odpowiedź od Stonewise (Formerly The Stonemart)
HI Tomasz, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Service was good other than we ordered…
Service was good other than we ordered 3 samples from you but we only had 2 whether they did not have the 3rd sample maybe but cost was for 3 samples but only 2 arrived . Thank you for your reply regarding the other sample that you messaged to say that it was no longer in stock and certainly don’t expect any reimbursement for the fabulous 2 samples that we had . And will certainly be ordering from one of the samples that we had from you .
28 maja 2024
Odpowiedź od Stonewise (Formerly The Stonemart)
Hi Bethan, thank you so much for taking the time to provide feedback! We wanted to humbly draw your attention that we don’t charge delivery for samples by quantity. Whether you order 1 sample or 4, the charge is fixed. However, if this is not your understanding, we will gladly make a pro-rata refund for the missing sample. Please advise.
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