I paid a significant amount for my marble tile 4 months ago and still don't have it. There are known issues with the freight company and I wasted 3 full days for scheduled deliveries which never occur... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
John M and Kathy O at Stone Tile Depot made our day here at Reinforcements Inc. We are a nonprofit organization that restores the homes of military veterans and Gold Star spouses. We placed an order f... Zobacz więcej
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Kathy was so helpful with my search for a backsplash tile. When the sample I ordered didn't meet my needs, she was ready with some alternatives. I would do business with her again.
Had great experience working with Matt @ Stone Tile Depot. Thanks Matt! It's our first time ordering from them. Product came in very well packaged and with NO defects or damage. Thank you! We use... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Napisane przez firmę
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Dane kontaktowe
Pleasant Valley Road 25383, 20152, Chantilly, Stany Zjednoczone
- 1-800-622-8708
- om@stonetiledepot.com
- stonetiledepot.com
4,4
Doskonała
837 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tile availability and reasonable prices…
Tile availability and reasonable prices are best qualities. Satisfying purchase.
25 marca 2026
Odpowiedź od Stone Tile Depot
Helo Fred,
Thank you for your purchase. We look forward to working with you again.
Best Regards,
JJ
Stone Tile Depot
You had what I need and delivered it…
You had what I need and delivered it fast.
Thank you
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hello Don,
It has been our pleasure to serve you, and we hope we see you again soon.
Besrt Regards,
JJ
Stone Tile Depot
Could not be more impressed and appreciative
John and team went above and beyond to save our project. Quick communication, immaculate service, and delivered our order with lightning speed. Highly recommend them and look forward to doing more business with them in the future.
19 kwietnia 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Dear Customer,
Thank you for your comments. We appreciate your business..
Best Regards,
JJ
Stone Tile Depot
got all information immediately
18 marca 2026
Odpowiedź od Stone Tile Depot
Hello Marilyn,
Thank you for choosing us. Looking forward to hearing from you soon.
Best Regards,
JJ
Stone Tile Depot
l ordered a sample
l ordered a sample. We really like it. We will be ordering once we have the money saved. Not sure if there are any sales.
Mine was mail order.
16 marca 2026
Odpowiedź od Stone Tile Depot
Hello Linda
Thank you for your business. Let us know when you are ready to purchase.
Best Regards,
JJ
Stone Tile Depot
Website is well organized
Website is well organized, easy to use, fast shipping.
5 kwietnia 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Dear Customer,
We appreciate your business. Thank you.
Best Regards,
JJ
Stone Tile Deepot
Odpowiedź od Stone Tile Depot
Hello Ginger,
Thank you for your business. Looking forward to working with you soon.
Best Regards,
JJ
Stone Tile Depot
Delivery concern - resolved
Their policy is to leave the tile at the curb. My curb is very far from my house and it was very difficult to have it moved. However the company offered me a resolution that is more than fair.
10 marca 2026
Odpowiedź od Stone Tile Depot
Hell Kori,
I am very sorry to hear that you had a difficulty moving your order closer to your house. We really do not have a control of truckers delivery decisions. They always avoid backing up to a drive way not to damage anything alone the way. But no worries, We will refund you $150.00 for your troubles. Please accept our apology.
Best Regards,
JJ
Stone Tile depot
Anna in Customer Service
Customer Service, namely Anna. She was knowledgeable with tile type and ETAs. She assisted me in making the correct tile choice by explaining the difference between polish, matted and honed. She was patient, professional and understanding as I explained my timeline for delivery since I was working with a contractor. She assured me that the tile I chose was in stock and would be there for me when I was ready to place the order. She is an asset to your Stone Tile Depot customer-facing team!
12 marca 2026
Odpowiedź od Stone Tile Depot
Hello Gwendolyn,
Thank you for your business and we truly appreciate it.. Keep us in mind for your next project.
Best Regards,
JJ
Stone Tile Depot
Matt was super helpful and very…
Matt was super helpful and very efficient in placing my order. He made great recommendations and provided competitive pricing on the marble tile I wanted. I have used Stone Tile Depot many times over the years and they continue to be consistent in delivering great service and a quality product.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hell Deanna,
Thank yu for your comments, we really appreciate it. Looking forward seeing you in your next project.
Best Regards,
JJ
Stone Tile Depot
Great customer support
Matt was super supportive throughout the process. Very helpful in finding the right tiles for our master bath renovation.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hi Steven,
It has been our pleasure to serve you, and we hope we see you again soon.
Best Regards,
JJ
Stone Tile Depot
The tiles were beautiful and ordering…
The tiles were beautiful and ordering was easy. I am very pleased.
16 października 2025
Odpowiedź od Stone Tile Depot
Hello Jennifer,
Thank you for your business... Looking forward to working with you in the near future.
Best Regards,
JJ
STone Tile Depot
Great service and follow up
Great service and follow up. Shipped in a timely manner and arrived in perfect condition. Really great price on real terra cotta tiles.
5 marca 2026
Odpowiedź od Stone Tile Depot
Hello Amy,
Thank you for choosing us. We appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Odpowiedź od Stone Tile Depot
Hi Sandra,
We appreciate your business, looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Odpowiedź od Stone Tile Depot
Hello Debby,
I will pass your comments to Matt. Thank you very much for your business.
Best Regards,
JJ
Stone Tile Depot
Excellent communication
Excellent communication. Items arrived in a timely manner. The tiles were a great size for samples. Good quality too.
26 lutego 2026
Odpowiedź od Stone Tile Depot
Hello Kathleen,
We are glad that you are pleased with your order. Thank you.
Best Regards
JJ
Stone Tile Depot
Marble bathroom and checkers…
Marble bathroom and checkers entryway,it was hard to find 24x24 marble but they had it and even shipped for free.great service and replacing the broken ones really apreciate it.
23 lutego 2026
Odpowiedź od Stone Tile Depot
Hello Alina,
Thank you for your business. It is our pleasure to work with you,
Best Regards,
JJ
Stone Tile Depot
my mistake on the tile size, honest business
ordered a set of tiles online but made a mistake not triple checking the size first......so i cannot comment much on the product itself since it was never installed but looked good. Stone Tile Depot offered me the return as advertised and Kathy went above and beyond with a full refund.
I recommend checking them out for your needs
19 marca 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hello Dan,
We are glad that all worked out for you. We appreciate your business and looking forward to working with you.
Best Regards,
JJ
Stone Tile Depot
Excellent communication
Excellent communication. The tiles we ordered, samples and final product, were as advertised. Pricing was excellent too. All around great experience.
19 lutego 2026
Odpowiedź od Stone Tile Depot
Hello Ronald,
Thank you for your purchase. We hope to see you again soon.
Best Regards,
JJ
Stone Tile Depot
Beautiful tile and Competitive Prices
Beautiful tile. Competitive prices that were the best for this tile. Best of all the tile was packaged well on a small pallet and arrived in perfect condition.
19 lutego 2026
Odpowiedź od Stone Tile Depot
Hello Jason,
Thank you for your comments. We appreciate your business and looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.