I paid a significant amount for my marble tile 4 months ago and still don't have it. There are known issues with the freight company and I wasted 3 full days for scheduled deliveries which never occur... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
John M and Kathy O at Stone Tile Depot made our day here at Reinforcements Inc. We are a nonprofit organization that restores the homes of military veterans and Gold Star spouses. We placed an order f... Zobacz więcej
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Kathy was so helpful with my search for a backsplash tile. When the sample I ordered didn't meet my needs, she was ready with some alternatives. I would do business with her again.
Had great experience working with Matt @ Stone Tile Depot. Thanks Matt! It's our first time ordering from them. Product came in very well packaged and with NO defects or damage. Thank you! We use... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Napisane przez firmę
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Dane kontaktowe
Pleasant Valley Road 25383, 20152, Chantilly, Stany Zjednoczone
- 1-800-622-8708
- om@stonetiledepot.com
- stonetiledepot.com
4,4
Doskonała
837 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good company to work with
They have great customer service and very easy to deal with.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Dear Customer,
We appreciate your business. Thank you for your support.
Best Regards,
JJ
Stone Tile Depot
Quick Delivery
13 kwietnia 2026
Odpowiedź od Stone Tile Depot
Hello Betty,
Thank you for your business and hope to work with you soon.
Best Regards,
JJ
Stone Tile Depot
I never received my order and have…
I never received my order and have contacted several times about it.
29 kwietnia 2026
Odpowiedź od Stone Tile Depot
Hello Michael,
I am very sorry to hear that you did not receive your samples. I tracked your order and did not get any solid information back. However, We ll ship you a replacement and refund the charges for your order.
Best Regards,
JJ
Stone Tile Depot
Kathy and the team did an amazing job…
Kathy and the team did an amazing job helping to rush an order for me. We were five tiles short for a shower, they got it to me with in days. Highly recommend.
21 maja 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hello Christopher,
Thank you for your business. Looking forward to working with you soon.
Best regards,
JJ
Stone Tile Depot
Matt was a great help in getting my…
Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which made a huge difference in the whole process.
The Fairfax showroom is stunning as well!
Positive experience all around.
19 maja 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hello Elaine,
Thank you for your business, looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Great customer service and communication
Matt was very easy to work with; his communications and follow up were great. The tiles I ordered were the exact size and color I was looking for, were delivered as promised and looked just like the sample I ordered ahead of time. Shipping was quick and everyone at the pick up location was very helpful. Great customer service!
13 maja 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hello Jennifer,
We truly appreciate your business. It is our pleasure to work with you.
Best Regards,
JJ
Stone Tile Depot
Odpowiedź od Stone Tile Depot
Hello Donald,
Thank you for your purchase. We hope to see you again soon.
Best Regards,
JJ
Stone Tile Depot
Thanks Matt!
Samples came quickly and Matt reached out to help walk us through the options. He took great care of us and helped us pick a beautiful tile!
9 kwietnia 2026
Odpowiedź od Stone Tile Depot
Hello Happy Customer,
It has been our pleasure to serve you. Thank you for your purchase.
Best Regards,
JJ
Stone Tile Depot
Quick and easy responses and ordering
Quick and easy responses and ordering. very professional to work with. Great tile!
8 maja 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hello Lisa,
Thank you for doing business with us. We look forward to working with you again.
Best Regards,
JJ
Stone Tile Depot
Excellent customer service and beautiful products
My client wanted a specific tile for her bathroom and we needed it quickly. Kathy was instrumental in helping me get the order placed for the correct product, and processing it, and working with John to expedite it to get shipped out extra quickly. I am so grateful. I would highly recommend this company. Incredible customer service. Thank you. Sue (Interior Designer)
11 maja 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hello Sue,
Thank you for your support, We truly appreciate your business and looking forward to serving you again.
Best Regards,
JJ
Stone Tile Depot
Great quality, great result
Found these "marble" porcelain tiles online. We were replacing a small amount of old wood baseboard after a remodel. Great choice!
13 kwietnia 2026
Odpowiedź od Stone Tile Depot
Hello Ellen,
Thanks for choosing us, We appreciate the opportunity to serve you.
Best Regards,
JJ
Stone Tile Depot
Matt was very responsive and helpful…
Matt was very responsive and helpful throughout the tile selection process. He ensured the samples arrived timely and pulled together a quote quickly. Super helpful!
12 maja 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hello Nate,
It has been our pleasure to serve you, and we hope we see you again soon.
Best Regards,
JJ
Syone Tile Depot
Did not deliver to front door
14 kwietnia 2026
Odpowiedź od Stone Tile Depot
Hello Sanjeev,
I am sorry to hear that you weren`t pleased with the delivery of your otder and we will contact the freight company to investigate why there has been a mishap on your delvery. However,, we will offer you $150.00 refund to compansate for your disappointment. This refund will appear on your Credit Card in few days. Please accept our apology.
Best Regards,
JJ
Stone Tile depot
Excellent Customer Service
Matt was really helpful in finding us a less expensive shipping option for our tile. The tile arrived quickly and safely. We appreciate all his help.
11 maja 2026
Opinia niezależna
Odpowiedź od Stone Tile Depot
Hello Tara,
Thank you for your comments. Appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Great Customer Service!
The Customer Service via the phone to place my small order was amazing especially since I had a smaller order that was still handled with great care. I really appreciated the updates for the shipment as well!
13 kwietnia 2026
Odpowiedź od Stone Tile Depot
Hello Kelly,
Thak you for your business, looking for ward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Great customer support, quality products, and quick to respond.
I was pleasantly surprised to find their sample was a whole tile. I typed in wrong zip code on form and a person responded quickly to get the correct one. Professional, quick, and quality.
7 kwietnia 2026
Odpowiedź od Stone Tile Depot
Hello Suzanna,
It has been our pleasure to serve you, and we hope we see you again soon.
Best Regards,
JJ
Stone Tile Depot
Odpowiedź od Stone Tile Depot
Hello Dan,
Thank you for your business and we are looking forward to working with you in the near future.
Best regards,
JJ
Stone Tile Depot
Beautiful tile!
I only ordered one sample to put over a gap in the blinds in my bedroom and it worked pretty well. The tile is beautiful and simple in design, which is what I wanted. I was grateful that I could order just the sample and did not have to have a larger project in the works, which would necessitate a large order. The ordering and delivery process was seamless.
3 kwietnia 2026
Odpowiedź od Stone Tile Depot
Dear Judy,
Thank you for your support. We truly appreciate your business and look forward to serving you again.
Best Regards,
JJ
Stone Tile Depot
Really excellent service
Really excellent service, great selection and prices, and fast delivery
3 kwietnia 2026
Odpowiedź od Stone Tile Depot
Hello Patricia,
Thank you for doing business with us. We look forward to working with you again.
Best Regards,
JJ
Stone Tile Depot
The representative made sure I got the…
The representative made sure I got the tile when needed. The tile was great quality and the installer loved it.
25 marca 2026
Odpowiedź od Stone Tile Depot
Hello hollie,
Thank you for choosing us. We appreciate your business.
Best Regards,
JJ
Stone Tile depot
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.