Ich habe ausschließlich eine eSIM gekauft. Mir war nicht bewusst, dass zusätzlich ein kostenpflichtiger Dienst („Stellar Travel Protect“) aktiviert wurde, der zu wiederkehrenden Belastungen v... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Estupendo. Fui a Belgrado comprando su eSim de 5GB para pasar 5 días moviendome por Serbio y funcionó genial. Internet de datos en todas partes, funcionando bien y me sobraron 2 gigas. Muy recomendabl... Zobacz więcej
I bought eSIM "Europe (35 areas) eSIM: 4 GB, 30 days" and it was working fine until traffic has ended. While ordering, I activated auto top-up -- it wasn't triggered. I created support ticket -- aft... Zobacz więcej
The price was extremely cheap 10gb 30days for Japan for around $3. I purchased and then read the reviews which got me worried. I reached out, Matthew told me nothing to worry about. It all worked f... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 33% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Stay away, they will charge you for subscriptions you never ordered
I bought an eSIM and first everything went fine.
However, after ~2 weeks they suddenly charged my Credit card again with 1,49€. I contacted the customer support and they answered within 1 min (seems enough people complain about this scam to have a bot answer them) that I bought a "Stellar Travel Protection". As far as I can see this is a completely useless product, looks like the only use is to scam people. Customer support is ignoring all further requests after their initial reply.
There is no order confirmation, no reference, nothing pinpointing I might have intentionally ordered this.
Very sneaky to charge few weeks after initial and actual purchase so people may not notice. Save you some headache and stay away, see the other reviews that this is common practice at stellarsecurity.com.

Odpowiedź od Stellarsecurity
Their eSIM was trash
Their eSIM was trash. I bought it for UK but after landing it couldn’t connect to the network. Eventually it kinda worked but only in some parts of London. There were areas where I only had E (2G) when my friend who had another company’s eSIM had 4G all the time without any problems. If I couldn’t rely on my friend’s internet I would need to buy another eSIM.
EDIT (RESPONSE): This is incorrect.
I did not have the option to configure the APN settings manually on my iPhone. There was no “Mobile Data Network” / APN menu available for your eSIM, so it was impossible to enter the APN settings from the activation email.
I informed you about this by email on 24 July, but I did not receive any response addressing this issue.
After several days without a solution, I purchased an eSIM from another provider. It worked immediately on the same iPhone and, unlike your eSIM, it provided access to the APN settings when required.
This clearly demonstrates that the problem was not my device or its configuration, but your eSIM provisioning or carrier profile.
Therefore, I do not accept the claim that the issue was caused by incorrect APN configuration on my side, as I was never given the ability to configure the APN in the first place.

Odpowiedź od Stellarsecurity
I created a ticket 22/7
I created a ticket 22/7, now it is 28/7 no answer yet.
Really a bad first impression, can't really say anything about the product, since it seems to be impossible to installe the antivirus
And still missing my invoice, even that I have been in contact with the "servicedesk" several times, I still haven't received any invoice

Odpowiedź od Stellarsecurity
Hier wird einem ein Travel Protection…
Hier wird einem ein Travel Protection Abo von 1,49€ untergeschoben. Auf keiner Rechnung/Bestellbestätigung war dieses Abo aufgeführt
Very cheap and very easy to set up
Very cheap and very easy to set up. Will definitely use again when going abroad
Stellar eSIM General Experience
My wife and I bought 2 eSIMs. Our internet dropped for up to 20 minutes at a time in the Netherlands for a few times. My wife and I both faced this issue repeatedly, but it worked fine in Belgium.
They also charged us €1.49 each, which I initially thought was unauthorized. After I posted on Trustpilot, it turned out I had fallen into their hidden subscription trap, but they immediately refunded and cancelled it, so I raised my review to 2 stars for their resolution.
Overall, it was an awful experience to use Stellar eSIM for our vacation when we only consider about eSIM. However their support team was really kind and positive!

Odpowiedź od Stellarsecurity
Brazil eSIM didn’t work + was stuck in…
Brazil eSIM didn’t work + was stuck in the favela
E-sim easy to set up
E-sim easy to set up. Works well.
Connects to 3 and EE in the UK. I wish it included O2 too.
Austria 10GB 30Days + Free Stellar VPN…
Austria 10GB 30Days + Free Stellar VPN · Austria
Order 9c60220f-fca2-44a1-b7b2-93d603ad9b89
Cant activate on any device
I actually bought the wrong product and…
I actually bought the wrong product and wont use it , but the process was really easy and nice to setup. Thanks 😊
I bought Stellar eSim for my travel in…
I bought Stellar eSim for my travel in Asia and work perfectly and the Price was much better then the one here. Everything worked smoothly, no problem with my phone. And their costumer service is awsome🤙🏼🤩
Very good and useful product
Very good and useful product. Top class customer support. I recommend it 100%!
Super fast service,Recommended!
Stellar Phone excels in delivering a…
Stellar Phone excels in delivering a secure smartphone experience with its sleek aesthetics, high-quality OS, and robust hardware. The level of security functionality packed into this device sets it apart, making it a top contender in the market
Stellar protect goes beyond traditional…
Stellar protect goes beyond traditional phone security, with automatic cleaning, fall detection, and shake response. The added feature of remote deletion provides an extra layer of protection for your device.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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