Stellarsecurity Recenzje 

35
•
Wynik TrustScore: 3 na 5

2,9

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ich habe ausschließlich eine eSIM gekauft. Mir war nicht bewusst, dass zusätzlich ein kostenpflichtiger Dienst („Stellar Travel Protect“) aktiviert wurde, der zu wiederkehrenden Belastungen v... Zobacz więcej

Oceniono na 5 z 5

Estupendo. Fui a Belgrado comprando su eSim de 5GB para pasar 5 días moviendome por Serbio y funcionó genial. Internet de datos en todas partes, funcionando bien y me sobraron 2 gigas. Muy recomendabl... Zobacz więcej

Oceniono na 2 z 5

I bought eSIM "Europe (35 areas) eSIM: 4 GB, 30 days" and it was working fine until traffic has ended. While ordering, I activated auto top-up -- it wasn't triggered. I created support ticket -- aft... Zobacz więcej

Oceniono na 5 z 5

The price was extremely cheap 10gb 30days for Japan for around $3. I purchased and then read the reviews which got me worried. I reached out, Matthew told me nothing to worry about. It all worked f... Zobacz więcej


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

35 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 33% z negatywnych recenzji

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2,9

Wszystkie recenzje

(35)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

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Oceniono na 5 z 5

Cheapest Albania eSIM

5th day in Albania and the 2x 3GB eSIM/20 days are still working fine, no issues whatsoever.

I hope they continue to work for the next 13 days.

30 września 2026
Opinia niezależna
Oceniono na 5 z 5

A good quality and cost-effective service

The process of purchasing a 20-day data eSIM for Turkey was quick and hassle-free, as was installing the SIM card in my Xiaomi phone.
Immediately upon arrival, the data plan started working at a speed suitable for everyday use of the internet and social media. The price was absolutely excellent. I highly recommend it.

21 września 2026
Opinia niezależna
Oceniono na 1 z 5

Vorsicht: Nach eSIM-Kauf wiederkehrende Belastung von 0,99 €

Ich habe ausschließlich eine eSIM gekauft. Mir war nicht bewusst, dass zusätzlich ein kostenpflichtiger Dienst („Stellar Travel Protect“) aktiviert wurde, der zu wiederkehrenden Belastungen von 0,99 € führt.

Seitdem versuche ich, das Abonnement zu kündigen und mein Konto löschen zu lassen. Meine Anfragen wurden unter der Ticketnummer STLR-6APJ7MKM bestätigt, jedoch erhalte ich bisher lediglich automatische Antworten. In diesen Antworten wird ausdrücklich erklärt, dass die Kündigung und die Kontolöschung noch nicht durchgeführt wurden.

Besonders enttäuschend finde ich, dass trotz mehrfacher Kontaktaufnahme keine konkrete Lösung und keine Bestätigung der Kündigung erfolgt.

Falls andere Kunden erfolgreich kündigen konnten, würde ich mich über ihre Erfahrungen freuen.

Ticket: STLR-6APJ7MKM

24 sierpnia 2026
Opinia niezależna
Oceniono na 2 z 5

eSIM auto top-up doesn't work and unclear pricing

I bought eSIM "Europe (35 areas) eSIM: 4 GB, 30 days" and it was working fine until traffic has ended. While ordering, I activated auto top-up -- it wasn't triggered. I created support ticket -- after 3 days it is still not answered, despite on "Our support team typically responds within 24 hours." commitment. After contact by email, I got the fast response: "We confirmed that Auto Top-Up was enabled, but the attempt failed because no compatible top-up with the same data allowance was available. Your eSIM is now exhausted, and no additional top-up has been processed. We’ve sent this for specialist review to arrange the appropriate resolution. A specialist may reply within 24 hours.". Yesterday I written another email after 24 hours passed -- no response. Meanwhile, at the moment 2 days passed -- no solution.

Manual top-up is much more expensive and I suppose it's a bug with their top-up prices. Moreover, the prices in the iOS application extra more expensive. Very unclear pricing policy, or it's just a bug.

7 września 2026
Opinia niezależna
Oceniono na 1 z 5

Deceptive checkout

Deceptive checkout, delayed hidden charges, and broken dashboard!
I placed an order in the evening just to buy an eSIM for Italy. Without clear transparency, Stellar Security automatically added a "Stellar Travel Protection" subscription to my cart. I cleared the chek box, but somehow it was added anyway and Then onky on next day i saw that i was charged at 3:00 AM, an unexpected separate charge of €0.49 was processed on my card for this protection, with a scheduled recurring monthly bill of €1.39 to follow.
To make matters worse, when I logged into my account to cancel it, the dashboard displayed "0 Active Subscriptions," making it impossible to cancel through their interface.
Charging customers' cards hours after checkout for unwanted subscriptions while hiding them from the account management panel is completely unacceptable. Beware of hidden fees and check your bank statements carefully!
Update: after email to customer service, they said that subscription was cancelled. Also i want to reply to their reply, as many people i was interested only to purchase cheap esim and not some unnecessary antivirus. And ,yes, the additional unnecessary service by defalt was added and i had to check it out. And because of what happened, the second esim that i needed i bought from another seller and i will never buy from stellar security.

9 września 2026
Opinia niezależna
Logo Stellarsecurity

Odpowiedź od Stellarsecurity

Hello, we do not charge without any permission. The 0.49 charge is because you added antivirus upsell to your cart. The upsell is being shown when you add the esim to your cart. This is also shown to your order-confirmation email.

Oceniono na 1 z 5

This was a very disappointing…

This was a very disappointing experience. I purchased two eSIM from StellarSecurity, but it could not be activated in Peru- Lima, leaving me without service and out of pocket.

What made the situation worse was the customer service. They provided no effective solution and were unwilling to properly resolve the issue or refund my money.

Based on my experience, I would strongly advise against purchasing an eSIM from StellarSecurity.

8 września 2026
Opinia niezależna
Oceniono na 1 z 5

Hard to tell is it a scam or not

Hard to tell is it a scam or not. Customer service is so bad and when you give feedback to them, they just reply "i love you"?! Website doesn't work, you can't delete your account. Seems pretty shady business because you can't even find real information about the company from the internet.

So, be careful and dont install any apps from them.

31 sierpnia 2026
Opinia niezależna
Logo Stellarsecurity

Odpowiedź od Stellarsecurity

We get thousands of orders everyday and every order is being delivered to customers. Our company is based in Switzerland and we do not hide anything. All our apps is approved by Apple and Google and every app offers a way to delete your account - this is even a requirement by Google and Apple.

Oceniono na 5 z 5

I used steller Esim in morroco

I used steller Esim in morroco, worked perfectly downloaded and installed when landed connected straight away 5g Internet, good package cost wise 5gb reasonable amount . Will use agine

3 września 2026
Opinia niezależna
Oceniono na 5 z 5

Estupendo

Estupendo. Fui a Belgrado comprando su eSim de 5GB para pasar 5 días moviendome por Serbio y funcionó genial. Internet de datos en todas partes, funcionando bien y me sobraron 2 gigas. Muy recomendable

28 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

The price was extremely cheap 10gb 30days for Japan for around $3. I purchased and then read the reviews which got me worried. I reached out, Matthew told me nothing to worry about.
It all worked fine - great service, no issues. Hotspot for family used most of the 10gb in about 2weeks.

Definitely recommend

14 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

AVOID AT ALL COST Charging later without u knowing

bought an esim, ticked off the dark pattern add on, but was charged anyway after like a week. nonsense

EDIT: They tried to take down my review, claiming it a false review. I was finally able to put it back again only after providing all the proof of the purchase and verifying my id and my face to become a 'verified user'.

Just think about how many other reviews there would be that got deleted because of the poor customers unbothered to go through all these processes, and the survivors here who sacrificed their precious time on whistling out on these scammers. And yet, their average rating is still so low and going even lower inspite of their hard work of taking negative but honest reviews down.
Funniest comedy of the year.

22 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

No esim from Stellar

I purchased an eSIM from Stellar Security VPN for a trip to Japan on July 17, 2026.
I paid €3.55 for 10 GB.
It worked from the very first day I arrived in Japan, but I couldn't use the hotspot feature; I should mention that I used it on an iPhone 16.
I tried contacting someone via email for help with this issue, but I never received a reply.
A week later, on July 24, 2026, I was charged another €1.49 without any explanation.
I sent another email to their support service, but once again, I received no response.
Ultimately, I don't think I'll use their eSIM service again, as their technical support is abysmal and their pricing isn't fair.
Just a quick update: the €1.49 fee is for a separate service that you have to remove from your cart before paying for the eSIM. I made sure to watch out for this, and I can provide card transaction details as proof if necessary. I’m not the only one on this forum who has been caught out by this extra charge

26 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

eSIMs from Stellar are not working stellar

We have bought 4 eSIMs with 10 GB of data within 30 days from StellarSecurity for our vacation in Canada. Unfortunately we are having all kinds of problems with these 4 eSIMs of Stellar:

1. One eSIM never properly worked with only 2G speed at best. We have sent email to Stellar and never got any reaction. We solved the problem with buying a eSIM from a different company and that eSIM has functioned flawlessly.

2. The other 3 eSIMs have often connection problems. Then one or two eSIMs have no connection at all, while the other has normal connection with good signal. So the problem cannot be caused by being at a location with no signal. This makes the use of eSIMs from Stellar very problematic.

So Stellar is delivering eSIMs with many problems and sending email to Stellar about problems is useless, because we didn't received any reply. With this experience I will not advise to use Stellar eSIMs.

27 lipca 2026
Opinia niezależna

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