STEL Hosting LLC Recenzje 

63
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Does as good of a job as every other server host service. (e.g., Apex, Pine, Bisect, etc.) Added with the fact that the prices are vastly more affordable than other server hosting services. Affo... Zobacz więcej

Oceniono na 4 z 5

Its overall a great hosting service the only complaint i would really have is that the panel is a little unorganized

Oceniono na 5 z 5

Was skeptical at first because usually low cost hosts are trash but these guys really do got what they advertise. Just got done doing our annual Minecraft run with the boys so I wasn't too knowledgeab... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The price to performance is unmatched for Minecraft server hosts. Support is friendly and excellent; you get helpful responses quickly without needing to jump through any of the usual hoops to talk to... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca gier

Napisane przez firmę

We offer powerful Minecraft servers at a competitive price for performance. Running on the latest and fastest hardware, experience your server like never before. Try us out today and host the perfect Minecraft server for your friends and community.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

63 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(63)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 5 z 5

God Tier customer service with good-natured people, server runs excellent.

Dean is the GOAT when it comes to handling concerns and issues. Every time my server ran into a problem (almost always self-inflicted due to mod conflicts), I was met with genuine concern over resolving the situation. Their staff was even willing to extend our trial period due to the issue, and expressed interest in finding a workaround to the problem that didn't involve removing the mod that was causing most of our problems, stating something along the lines of "we would feel bad if you had to remove a core part of your experience due to our hardware".
I feel bad that I hesitated to try STEL out on account of their seemingly small presence on social media and word of mouth. They should be a bigger name in the industry they're targeting, and I foresee myself using them for some time.

16 sierpnia 2024
Opinia niezależna
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Odpowiedź od STEL Hosting LLC

Dear Naevera,

We're very happy to hear your experience with us has been positive! Our support team will always try our best to make sure your problems are resolved without compromising on core gameplay. We have many exciting new plans for the future that will help us grow into a bigger name in the hosting industry while improving your services.
Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

Fantastic hosting with great customer service!

We’ve been running a heavily modded Minecraft server for years. We were experiencing major lag while using a popular hosting service. We decided to switch hosting services and we are thrilled that we did. Everything works flawlessly. After setting things up, I had a question and made a support ticket. I had a response in one day. The other company took over a week to respond. Thank you!

8 sierpnia 2024
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Odpowiedź od STEL Hosting LLC

Dear W.C.,

We're very happy to hear about your positive experience with us. Our goal is to provide powerful servers at affordable pricing and we're glad your modded server is running flawlessly.
Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

I got a quick response and clear…

I got a quick response and clear instructions on how to solve the problem I had!

26 lipca 2024
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Odpowiedź od STEL Hosting LLC

Dear Patricia,

We're glad that we helped you solve your problems with clear instructions. We take pride in our speedy customer support.
Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

SO much better than mainstream hosting services

Previously only using mainstream hosting services, STEL Hosting was a much needed upgraded. The well priced services and extremely quick and helpful customer service was great for someone like me (who has almost 0 experience with server hosting) Would definitely recommend especially for first-time users

18 lipca 2024
Opinia niezależna
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Odpowiedź od STEL Hosting LLC

Dear Nick,

We're glad to hear about your positive experience with our services. We pride ourselves on speedy customer assistance. Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

Was skeptical at first, but they delivered!

Was skeptical at first because usually low cost hosts are trash but these guys really do got what they advertise. Just got done doing our annual Minecraft run with the boys so I wasn't too knowledgeable about what servers were the best. Glad someone recommended them as our run was lag free and had only 1 downtime while we were sleeping. Will definitely come back to them if we ever decide to branch out to more games!

16 lipca 2024
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Odpowiedź od STEL Hosting LLC

Dear Katz,

We're very happy to hear about your positive experience with us! Downtime is never acceptable and we work quickly to resolve any issues that may come up. We strive to provide quality services at affordable prices. Thank you for taking a chance on us and for your review! We hope to see you again soon :)

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

Support is amazing!

23 lipca 2024
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Odpowiedź od STEL Hosting LLC

Dear Nogg,

We're pleased to hear great things about our support team. Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

Hands down best hosting service with great staff!

Performance has been amazing, I got a 16gb server in New York and it hasn't struggled at all. I recently ran a stress test on a fabric modpack with ~100 mods and it was able to handle 50 concurrent players no problem! (Compared to some other server hosts I've tried where they can't even run 10...) They don't oversell their servers from what I can tell, and the staff is very transparent. Any server related issues I'm having, I can freely talk in their discord and get help.

10/10 experience, I hope stel hosting doesn't disappear any time soon.

24 czerwca 2024
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Odpowiedź od STEL Hosting LLC

Dear wispr,

We're very glad to hear about your positive experience with us! We value transparency greatly and are committed to being open about our operations.
Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 1 z 5

Overpriced and laggy

Overpriced and laggy, support unable to do anything. Overselling and fake reviews. Very disappointed. Please respond to my ticket

30 kwietnia 2024
Opinia niezależna
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Odpowiedź od STEL Hosting LLC

Dear Joel,

We're surprised to receive a review such as yours.

For starters, we have no records of a client with your name with your date of experience. Our pricing for our hardware is super competitive and many competitors charge more than us for older generation hardware.

Since your supposed date of experience, we have had 0 complaints or tickets about servers being laggy where we could not diagnose or resolve the issue plagued by software.

Our plans are meticulously crafted to ensure that each server may use their server's resources to the fullest potential. Our public node status page shows that our host systems do not exceed 20% CPU average usage, even on a fully allocated node. This is made possible by not overselling our hardware.

We have 0 tickets pending and our average response time is 30 minutes. We have checked all of our emails and support mediums and have found 0 clients awaiting a response.

Lastly, our reviews are all gathered from real clients. We utilize a Trustpilot integration where Trustpilot themselves send out emails to clients 1 week after ordering our services to request a review, good or bad. For this reason, Trustpilot marks them as "Verified". We suggest you take a look at how Trustpilot marks these reviews.

We will be reaching out to Trustpilot to request further information from you as your claims are very contradictory to other experiences.

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

The price to performance is unmatched…

The price to performance is unmatched for Minecraft server hosts. Support is friendly and excellent; you get helpful responses quickly without needing to jump through any of the usual hoops to talk to a real person that can actually assist your situation. STEL is a 'stel'lar example of what an honest business should look like. They genuinely care about providing a good service, not just squeezing your wallet dry.

17 kwietnia 2024
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Odpowiedź od STEL Hosting LLC

Dear Sam,

We're happy to hear positive things about our services and support team. We pride ourselves on our quick response time with a 1-on-1 interaction with our agents. Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

Great Company

Exceptional service from start to finish! Setup was a breeze and customer support is amazing. Couldn't ask for more from a Minecraft server hosting provider. Highly recommend!

6 kwietnia 2024
Opinia niezależna
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Odpowiedź od STEL Hosting LLC

Dear Issa,

We're very pleased with your satisfaction regarding our services. Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

One of the best hosts out there!

Was a bit hesitant at first since they were so new but its honestly been one of the best experiences ive had so far. Amazing performance and Dean is always super quick at responding if you ever need help.

28 marca 2024
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Odpowiedź od STEL Hosting LLC

Dear Remu,

We’re happy that you gave us a try and are enjoying your server! Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

Great Quality, Service, and Price

I recently got a server through STEL Hosting after using another service for about a month. The server was plagued by lag spikes and the cost was relatively high, but after switching I have had no lag with the same RAM amount. There we're a few small issues, but After putting a ticket in I was helped within minutes and the issue resolved within an hour. I wholeheartedly recommend STEL Hosting to anyone looking for a server host.

3 kwietnia 2024
Opinia niezależna
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Odpowiedź od STEL Hosting LLC

Dear Reversal,

We're very happy to hear about your positive experience with our services! We're committed to providing exceptional customer support in a speedy manner. Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

Best Server Hoster in my experience

Had a server for some days now. The performance is astonishing. The price is as low as it can get for that high tier performance.
The support answers in less than 5 minutes and takes as much time as needed to help the customer in detail.

26 marca 2024
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Odpowiedź od STEL Hosting LLC

Dear Levi,

We're very pleased with your satisfaction with our services. Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

its very fun and easy to control and…

its very fun and easy to control and their servers are amazing

22 marca 2024
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Odpowiedź od STEL Hosting LLC

Dear Jacob,

We're pleased to hear great things about our service. Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

Brilliant hosting service

Amazing hosting service! Very intuitive and easy-to-use control panel with a nice and simple UI. Dean is great at customer support and is always a great help. Excellent prices and always smooth performance on my 1.20.1 Fabric Java MC server. Overall a brilliant hosting service, of which is much better than all the other alternatives. Couldn't recommend enough!

21 marca 2024
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Odpowiedź od STEL Hosting LLC

Dear Hugo,

We're very pleased to hear about your satisfaction with our customer support and service! Thank you for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5
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Odpowiedź od STEL Hosting LLC

Dear Quinn,

We're very pleased with your satisfaction with our services. Thank you so much for your review!

Best regards,
STEL Hosting Management

Oceniono na 5 z 5

Excellent value for money and easy to…

Excellent value for money and easy to use. The server is being used to host a Minecraft server and it was easy to set up and has ran absolutely flawlessly. Wonderful service.

11 lutego 2024
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Odpowiedź od STEL Hosting LLC

Dear Jake,

We're happy to hear how flawless and easy our service has been. Thank you for your review!

Best regards,
STEL Hosting Management

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