Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... Zobacz więcej
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Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... Zobacz więcej
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Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... Zobacz więcej
Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... Zobacz więcej
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Been ordering a lot from Steak King lately. Good meat, good price. My wife and I are enjoying their products so far. The last order had a few bumps around which coupon or promo code could be use... Zobacz więcej
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Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, Hong Kong
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 69% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First order on Steak King UK, 18/06/26 a piece of Picanha and an 800 g. Chateaubriand, to the tune of £132.
While Picanha was ok, the Chateaubriand was not.
First: half of it was sectioned and couldn't make a nice Chateaubriand out of it.
The texture and shape of the Chateaubriand had nothing to do with a tenderloin, but reminded me more of the Petit Filet/Petit tender, a much cheaper cut.
Emails back and forth with photos, did bring nothing. Last email from 17 days ago, unanswered.
Based on the fact that very few people can tell the difference between a tenderloin Chateaubriand and a petit tender/filet, Steak King takes advantage and cheats.
I can not recommend this company and I would suggest you get your meat, online, from other, real honest butchers.
It would have been nice to get a reply from steak king… the order was with the Hong Kong team also complained to the customer service.. advised this is normal ..it’s the first time after many years using steak king to experience this.. Used to use Steak king quite a lot very upset and disappointed regarding last weeks delivery.. 9 cuts of meat.. Quality has dropped, The T bone steaks had gone green along the thin fatty tissue along the bone.. customer service informed me this is normal.. and caused by vacuum sealing.. the steaks are sealed but not under any vacuum.. to me it looks like the steak was not stored at the correct temperature during transportation. Would have never purchased or eat steaks in this condition.. with green slime on the fatty area.. Made me rethink purchasing meat and fish online.. good meat shame they can’t deliver in good conditions.
While the steaks were ok, the shrimp carpaccios we bought were a big disappointment. The expiry date was approaching (oct or Nov26) and the shrimps were tasteless and not fresh, definitely not recommended! Paid 600+ for 10 and not sure who would eat the 8 left over discs…
I ordered the taster box on the 30th of July for delivery on the 6th of August (today). At 5:30 this morning, they sent an email to say that part of the taster box (the most important one - the fillet steaks) won't be arriving and they're giving me £26 credit to my store account (so not even a refund).
There has not been any dispatch notification as yet, so there is no chance this arrives today, regardless. I will be flagging this with my bank since they clearly aren't honoring their service and don't care about repeat business.
Update from later in the day on 6 August: they now said they won’t deliver today (again, surely this is something they’d have known yesterday, but ok), and offered to have a delivery next week or a refund. At no point have they actually replied to my email, so I won’t be taking delivery and asked for a full refund. Disgraceful service.

Odpowiedź od Steak King
I've ordered from Steak King a few times since March 2025. Compared to other online chilled/frozen meat competitors I've used, Steak King is my prime choice. What I like: consistent quality products that are as advertised, kind and responsive customer/delivery service (shout out to Kitty and Meera!), and their Meat Emporium sales. Up until now, I have no beef with Steak King.
Reliable, consistent and great quality meats in Hong Kong, and an easy process to order.
Used to use Steak king quite a lot, very upset and disappointed regarding last weeks delivery.. 9 cuts of meat.. Quality has dropped, The T bone steaks had gone green along the thin fatty tissue along the bone.. customer service informed me this is normal.. and caused by vacuum sealing.. the steaks are sealed but not under any vacuum.. to me it looks like the steak was not stored at the correct temperature during transportation. Would have never purchased or eat steaks in this condition.. Made me rethink purchasing meat and fish online..
First order worth £140 - Delivery date was missed - Half the order was off and had to be binned, not fit for consumption, rest of the parcel found the meat quality not matching the price, quality on the low side vs price. Customer service reply, sorry to hear that better luck next time. Wouldn't refer them to friends and family. Anyway good luck with your purchase i ended up £100 out of pocket and very average expensive meat.
Great quality products, professional service. Convenient location in Wong Chuk Han to pick up. Miss the USDA prime steak which I bought the first time. When will it be back?
Great place to get meat from, especially when they have their promotions. It is always great quality and I regularly purchase steaks and salmon from Steak King. I appreciate the option to pickup my order from a Flat Iron shop as it gives me some flexibility. One request I would have is to have the option to have the steaks vacuum sealed separately, especially when buying 1kg of meat separated into 2 or 3 steaks, as I can't eat all of that at once.
Experience was great, however I bought the mascarpone and when I realized the expiry date was really close to my buying date which is not very nice I had to rush to use it and turned bad pretty quickly
Quality of product is great , price very fair and delivery is on time.
The rewards points scheme offers a decent cash coupon option that kicks in after just a few orders.
Igorned my request to deliver 1kg in thick and 1kg in thin cut.

Odpowiedź od Steak King
I did there referal program to get a free knife / drink / steaks
But they are claiming I didnt actually get any even tho there own site proves I have 50+ invites and are now ignoring my emails

Odpowiedź od Steak King
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